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Turnaround Solutions has 43 locations that offer independent living, assisted living, and memory care lifestyle options, including a Best of Senior Living Award winner, with 1,169 reviews and an average review rating of 4.3 out of 5. As a subsidiary of Turnaround Solutions, Arrow Senior Living brings unique expertise to caring for your loved one. Social interaction is among the top priorities for Turnaround Solutions, whether it’s live entertainment, groups outings, or vehicles available to get them where they want to go around town. Plus, the communities offer pet-friendly senior apartments and pet care options for four-legged family members.

8.7

Review Score

1,169 reviews
43 communities
2 senior living award communities
Starting from $X,XXX/mo

Turnaround Solutions community listings

Showing 43 communities
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Hudson Grande Senior Living

5400 Darrow Road, Hudson, OH 44236

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
41 reviews
Provides: Assisted Living, Memory Care

Caring for Hudson area seniors since 2013, Hudson Grande Senior Living, formerly known as The Gables of Hudson, is locally owned and professionally managed by Arrow Senior Living.Before Hudson Grande Senior Living opened, locals knew the location as Lil Joe’s Pub and Waters Banquet and Event...

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The Boulevard of St. Charles Senior Living

3330 Ehlmann Rd, Saint Charles, MO 63301

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
58 reviews

My mother was in the Boulevard of St Charles for a little over a year from the spring of [date removed] to the summer of [date removed], I visited her almost every evening. She was initially in the Memory...

Provides: Assisted Living, Memory Care, Independent Living

The Boulevard Senior Living of St. Charles has been serving the seniors of St. Charles since September of 2017. Located in between interstate 70W and 370W, The Boulevard is minutes from restaurants, malls, grocery stores, and The Streets of St. Charles.The Boulevard offers a full continuum of...

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Vitalia Senior Residences of Strongsville

21452 Royalton Road, Strongsville, OH 44149

Starting at$X,XXX+ monthly
12
12 Photos available
9.3
Review Score
14 reviews

My mom loves to the size of her one bedroom apt. The staff work hard to get to know my mom and always use her name when greeting. The food is delicious and I have eaten with my mom several times. There are...

Provides: Assisted Living, Memory Care, Independent Living

Castlewood Senior Living

1538 N Old Castle Rd, Nixa, MO 65714

Starting at$X,XXX+ monthly
15
15 Photos available
9.3
Review Score
22 reviews
Provides: Assisted Living, Memory Care, Independent Living

Castlewood is located in beautiful Nixa Missouri. With a quiet country setting we provide all of the comforts of home, with a convenient location. Just a 30-minute drive will send you back in time right in the heart of Branson Mo. Enjoy all of the attractions it has to offer including shopping,...

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The Township Senior Living

4150 W Republic Rd, Battlefield, MO 65619

Starting at$X,XXX+ monthly
12
12 Photos available
9.3
Review Score
20 reviews

Township Assisted Living took great care of our brother. They provided caring, compassionate care for Rick and we will be eternally grateful. We would highly recommend them to other families in a similar...

Provides: Assisted Living, Memory Care, Independent Living

The Burlington Creek Senior Living

6311 N Cosby Ave, Kansas City, MO 64151

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
9.3
Review Score
42 reviews

They were fantastic. It is well-suited for the age of the majority of residents. Our apartment was a one bedroom and too small for us. The meals were great, but the Activities seemed geared to assisted...

Provides: Assisted Living, Memory Care

Vitalia Senior Residences of Stow

4291 Allen Rd, Stow, OH 44224

Starting at$X,XXX+ monthly
13
13 Photos available
9.2
Review Score
25 reviews

What I like the most about Vitalia Senior Residences is the friendly staff and the fellow inmates. I would certainly recommend this community to other families based on the experience.

Provides: Assisted Living, Memory Care, Independent Living

Vitalia Senior Residences at Stow is Summit County's premier continuum of care community featuring Independent, Assisted Living, Memory Care, and Villas. At Vitalia at Stow, we understand that no matter the person's age, an active and engage lifestyle is critical for health and well-being. That...

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Trevi Vibrant Senior Living

11230 Trevi Village Boulevard, Charlotte, NC 28262

Starting at$X,XXX+ monthly
6
6 Photos available
9.2
Review Score
5 reviews

We love it!!! The facility is beautiful and the staff are fantastic! The residents are also very welcoming and friendly. They provide 3 meals a day and the food is delicious! If you send anyone here for a...

Provides: Independent Living

Trevi Vibrant Senior Living is a brand new, all-inclusive independent living community located in Northeast Charlotte. Amenities include exercise and fitness facilities, a Pickleball court, library, and beautiful chapel. Flowing from the amenity spaces are two outdoor courtyards that provide...

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Vitalia Active Adult Community North Olmsted

29801 Lorain Rd, North Olmsted, OH 44070

Starting at$X,XXX+ monthly
2
2 Photos available
9.2
Review Score
13 reviews

I really love the cleanliness and the friendliness of the servers. The staff could be a little more efficient and they could have longer hours for the front desk. Other than that it's pretty much a perfect...

Provides: Assisted Living, Memory Care, Independent Living

The Princeton Senior Living

1701 SE Oldham Pkwy, Lee's Summit, MO 64081

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
34 reviews

Care staff wonderful, administrative personnel are not as communicative as they should be. Beautiful facility. I would recommend.

Provides: Assisted Living, Memory Care, Independent Living

The Princeton Senior Living is Lee’s Summit’s premier senior living community. Spend your days enjoying great company and staying active – instead of doing household chores. Try brand new things, enjoy your favorite hobbies, and welcome friends and neighbors excited to share your passion for...

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The Parkway Senior Living

550 NE Napoleon Dr, Blue Springs, MO 64014

Starting at$X,XXX+ monthly
15
15 Photos available
9.1
Review Score
64 reviews

The food is often cold. The staff at memory care genuinely care about the residents. The room size is adequate and in Memory Care, I don't think amenities is the right word. But for [name removed] dollars a...

Provides: Assisted Living, Memory Care, Independent Living

Opened in 2015 - The Parkway Senior Living Community is the first continuing care community in the Blue Springs, Missouri area. The Parkway is designed for the convenience and satisfaction of residents. All services and amenities are provided with attentiveness and professionalism to ensure...

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Vitalia Active Adult Community at Solon

6050 Kruse Dr, Solon, OH 44139

Starting at$X,XXX+ monthly
22
22 Photos available
9.0
Review Score
16 reviews

Vitalia has relieved me of all of life's problems which one should not have to worry about after a certain age Cooking,cleaning, yard work, house repairs,etc. It is a beautiful facility,well cared for, lots...

Provides: Assisted Living, Memory Care, Independent Living

VITALIA® Active Adult Community in Solon, Ohio focuses on dignity, respect, and quality of life. We strive to be a place that seniors can call their home for life. Our apartments were crafted and meticulously designed with seniors in mind. Whether a resident of our independent living, assisted...

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The Madison Senior Living

14001 Madison Ave., Kansas City, MO 64145

Starting at$X,XXX+ monthly
9
9 Photos available
8.9
Review Score
26 reviews
Provides: Assisted Living, Memory Care, Independent Living

Find the place where you truly belong with people who welcome you like family.The Madison is an exciting community filled with people who know how to live it up. To-do lists consist of seeing shows and socializing – not fixing the plumbing or mopping the floors. You get to spend your days trying...

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The Plaza at Wildwood Senior Living

251 Plaza Dr, Wildwood, MO 63040

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
8.8
Review Score
35 reviews

I am disappointed in the price increase after the recent take over. No increase in services provided and less communication to families. Many key staff members have left.

Provides: Assisted Living, Memory Care

Imagine having everything you need within feet of your front door. Nestled in Wildwood, Missouri, Anthology of Wildwood is surrounded by park-like splendor with easy access to the city’s best shopping options. Leading health care providers, including Mercy Hospital St. Louis and Missouri Baptist...

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Rock Creek Senior Living

3602 NW 5th Street, Ankeny, IA 50023

Starting at$X,XXX+ monthly
13
13 Photos available
8.8
Review Score
28 reviews

The list of activities looks good but we haven't went to any and mom's doesn't want to go. So can't really rate it except that there is a lot going on.Value for cost is good, although not familiar with other...

Provides: Assisted Living, Memory Care

Journey Senior Living of Ankeny is an Assisted Living and Memory Care community serving Ankeny, Iowa and surrounding communities. We provide the ideal solution for seniors who value their independence but may require some assistance with activities of daily living.Opened November 2016. Journey...

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The Kentridge Senior Living

5241 Sunnybrook Road, Kent, OH 44240

Starting at$X,XXX+ monthly
11
11 Photos available
8.8
Review Score
25 reviews

Honestly, I can answer pretty quickly. I would rate a 5 for all of those. My father has only been there for a couple of months. But, so far everything has exceeded expectations. We would absolutely recommend...

Provides: Assisted Living, Memory Care

As author Mary Pipher says, "We believe the search for the right place is the search for the right people." Since 2005, KentRidge Senior Living has built a reputation for superior service and care for residents and their families that has made us into the premier choice for assisted living in...

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CedarStone Senior Living

4715 Algonquin Dr, Cedar Falls, IA 50613

Starting at$X,XXX+ monthly
12
12 Photos available
8.8
Review Score
11 reviews

Mom is so comfortable in her apartment. She is very relaxed there and has been sleeping well at night. She was hesitant to leave her friends and move two hrs away, but is making new friends all the time. ...

Provides: Assisted Living, Memory Care

Offering Assisted Living and Memory Care, CedarStone Senior Living, immerses residents in breathtaking beauty, uncompromising quality and complete comfort. It’s a change we think you’ll find refreshingly unexpected.

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Vitalia Active Adult Community at Mentor

8180 Mentor Hills Dr, Mentor, OH 44060

Starting at$X,XXX+ monthly
1
1 Photos available
8.6
Review Score
5 reviews

Food is excellent, support staff is helpful and friendly, medical staff is timely, responsive and competent, activities/entertainment are wonderful, but overall staff turnover and their attention to detail...

Provides: Assisted Living, Memory Care, Independent Living

The Boulevard Senior Living of St. Peters

500 Bluffstone Circle, St. Peters, MO 63304

Starting at$X,XXX+ monthly
15
15 Photos available
8.5
Review Score
7 reviews

It is a beautiful facility. Everything is brand new, and the staff is friendly. Their rooms look clean and the food looks good.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to The Boulevard Senior Living of St. Peters, now open in St. Peters, MO! Featuring senior independent living, assisted living and memory care with a classic, homey, and senior-friendly design. Amazing things happen when worries consist of which events to attend or what to order for...

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The Fremont Senior Living

1520 E Bates, Springfield, MO 65804

Starting at$X,XXX+ monthly
8
8 Photos available
8.5
Review Score
52 reviews

The caregivers provided excellent care for my dad and were genuinely concerned about his well-being. The food was delicious and the ability to order from a menu was a plus for my dad. The environment was...

Provides: Assisted Living, Memory Care, Independent Living

The Fremont Senior Living is a Continuum of Care community offering Independent Apartments and Patio Homes, Assisted Living Level Two Suites, and a Memory Care Cottage. The Fremont is a locally owned and operated community that has been providing the highest level of customer service and care to...

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The Summit at Chenal Valley

16100 Chenal Valley Dr, Little Rock, AR 72223

Starting at$X,XXX+ monthly
3
3 Photos available
8.5
Review Score
7 reviews

We chose The Summit at Chenal Valley because it was the newest of the facilities. Assisted living opened two weeks before my parents moved in. It is a good facility but you have to stay on management to...

Provides: Assisted Living, Memory Care, Independent Living

Experience a carefree lifestyle in our classic, homey design, tailored to meet the needs and preferences of active seniors. Embrace worry-free days, filled with engaging events, delightful meals, and a strong sense of belonging. Our top-quality services and comprehensive amenities ensure your...

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Vitalia Rockside

6100 Lombardo Center, Seven Hills, OH 44131

Starting at$X,XXX+ monthly
10
10 Photos available
8.5
Review Score
21 reviews

From first walking into Vitalia we were pleasantly impressed by the look of the facility. Beautifully decorated and very clean!! The staff was very polite and knowledgeable! My sister has been living...

Provides: Assisted Living, Memory Care, Independent Living

Vitalia Senior Residences at Rockside is an Independent Living, Assisted Living and Memory Care community in Seven Hills, Ohio. A life of leisure is what awaits you at VITALIA Active Adult Community® at Rockside. We have villas and apartments available that will meet the needs of whatever your...

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Vitalia Senior Residences Westlake

26695 Center Ridge Rd, Westlake, OH 44145

Starting at$X,XXX+ monthly
11
11 Photos available
8.5
Review Score
22 reviews

It gets more pricey by the amount of "issues" the resident has. Memory care at Vitalia doesn't have nursing care per se...at least I don't believe so. My dad's room has a bathroom and a closet. You have to...

Provides: Assisted Living, Memory Care

Vitalia Senior Residences at Westlake is an Assisted Living and Memory Care community in Westlake, Ohio that also offers the option to move in independently. We have an age in place model and take pride in supporting our residents while also encouraging their independence. Life at Vitalia...

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Wildwood Senior Living

3002 S John Duffy Dr, Joplin, MO 64804

Starting at$X,XXX+ monthly
12
12 Photos available
8.4
Review Score
21 reviews

Our experience thus far would indicate they've had some issues with staffing, leaving them short handed at times but overall care has been good. My folks are 95 and 94 years of age so activities are not...

Provides: Assisted Living, Memory Care, Independent Living

We do the work so that you can live the life you’ve always wanted.The Wildwood offers services and amenities that make life open and full of opportunity for residents. We bring events to residents. We take care of tidying up. We work with residents and families to make a health plan. We do the...

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Carriage Court - Hilliard

3570 Heritage Club Dr, Hilliard, OH 43026

Starting at$X,XXX+ monthly
13
13 Photos available
8.4
Review Score
76 reviews

The people taking care of mom are great she has become very attached to most of them. The top of the staff with the exception of the lady that showed me everything and got us in are a joke. They call home...

Provides: Assisted Living, Memory Care

Carriage Court of Hilliard is the Premier Assisted Living and Memory Care in Hilliard. Our community offers just the right amount of stimulation, engagement and care needed to thrive and maintain the highest quality of life.Built in 1999 and renovated in 2018, Carriage Court of Hilliard offers a...

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Viewing 1-25 out of 43 communities

Reviews
for Turnaround Solutions

8.7
Review Score
1,038 reviews

Review Score

1,038 reviews
8.7

Out of 10


5 star

55%

4 star

31%

3 star

9%

2 star

4%

1 star

4%

A Place for Mom has scored Turnaround Solutions with 8.7 out of 10 using our proprietary review score based on 333 reviews in the last 2 years. Over all time, Turnaround Solutions has 1,038 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
569
318
85
33
33
Date Submitted
90
195
333
Reviewer
116
674
237
4
Care Received
340
399
298
901-920 of 1038 reviews
Sort by

3.0
Anonymous - Family/Friend
Assisted Living
May 14, 2024
Verified Review
Review for The Boulevard of St. Charles Senior Living

I would not recommend them. You only have 1 opportunity to make a good impression & they did not. The staff has lied, meals are cold, the activities are lacking (no trips but to the store), and they charge you a lot of money but do not earn that money.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

1

Activities

1

Staff

2

Value for Cost

2


3.0
Judith - Resident/client
Independent Living
April 19, 2024
Verified Review
My Experience

The activity director, I feel, is the friendliest of all. Basically, the entire place is understaffed and has an inadequate amount of glasses and silverware. Those who have been here much longer than I, complain that we no longer have placemats and the staff is rushed to clean the tables; there is no longer any jelly on the tables-- we have to ask for jelly and two is the maximum allowed. The housekeeping is not what I am accustomed to. My move in was a disaster; most was because of the moving company's poor job, which is still being investigated. However, when I arrived alone at about 7:30 pm it was dark and there was NO STAFF present! There is no staff from 7pm to 7 am. Since the truck refused to unload the truck until morning, I had to sleep on the floor--no furniture at all. I had just had surgery a month before and I also have a cat who was very traumatized. I am also 84 years old. I was exhausted. I chose Holiday Montvale Estates because of the apartment of 1079 sq ft and all the windows. I should have checked more, but I had been looking in this area for at least a year and the biggest ones I found only had about 480 sq ft. Yet after 6 surgeries in 10 years, I knew I had to move closer to my son and granddaughter.


3.0
Anonymous - Family/Friend
Memory Care
April 15, 2024
Verified Review
Would not recommend for memory care

We chose Carriage House because of friends who had parents there a few years ago. I thought it was a good place based on how it was for them, but they were on the assisted living side and not the memory care side. It was clean and bright and not drab and dreary like the memory care side. Not what we expected, thought it would be just as bright and cheery especially for the cost. It's like "let's just put them in the back of the building out of the way". It's a depressing area. It needs much improvement.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
April 10, 2024
Verified Review
Vitalia Review

Beautiful, new facility with MTO food. Seem short staffed and at times overwhelmed.

Cleanliness

5

Friendliness

3

Meals & Dining

5

Care Services

3

Activities

4

Staff

3

Value for Cost

4


3.0
S. - Family/Friend
Memory Care
March 1, 2024
Memory care is pricey

My mother went from Independent Living at Vitalia (which was nice) to Memory Care. Pay attention to the Memory Care “care fees” which are extra. Make sure you ask for the price list before signing the lease to make sure you can afford them. If you have our experience, the fees will quickly add thousands to the rent price.

Cleanliness

5

Friendliness

2

Meals & Dining

4

Care Services

2

Activities

2

Staff

2

Value for Cost

2


3.0
Anonymous - Family/Friend
Assisted Living
February 29, 2024
Verified Review
Review for Hudson Grande Senior Living

If someone asked me about the community I'm not sure what I would say. The staff is very friendly. My mother's is happy with that. The restaurant, that's another story. I've eaten there and some of the food is good but my mother and my aunt, who also lives there, complains a lot about dinner. That's the only meal my mother eats there. The restaurant is the only real amenity that they have. And I don't think what we pay a month is worth it. We picked this place because my aunt lived there and she's my mom's sister. I let my mom decide, but I did tell her if it was me, I would choose to spend my finally journey of life with my siblings. That may have been a mistake, but it is what it is.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

2

Staff

5

Value for Cost

1


3.0
Michele - Family/Friend
Independent Living
October 23, 2023
Verified Review
Wildwood Senior Living review

With the meals and dining service they don't let the residents order off the menu when they have the buffet, we wish they would go back to menu ordering for the residents. We cannot rate the activities because our loved one does not participate in them.

Cleanliness

5

Friendliness

4

Meals & Dining

1

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

5


3.0
Anonymous - Family/Friend
Memory Care
October 18, 2023
Verified Review
Caring comfortable community for uncomplicated residents with memory problems

The move in process at The Princeton Senior Living was rocky, as we got no information on who to contact for different things. It is difficult to get someone to call you back when you have questions. For example, we had questions regarding the first bill. We were told that someone would call us back, but no one did until they called because the bill was not paid. Then they tried to charge us a late fee. I would recommend The Princeton Senior Living if your loved one is fairly uncomplicated except for the dementia. The care partners that have daily contact with the residents are fantastic and caring. They have very little training, however and individualizing care based on specific residents' needs is spotty. If your loved one is likely to be satisfied staying in a large group and doing all the fairly routine activities, this facility will be great. If your loved one tends to prefer being away from a group or is very impulsive, they have difficulty adjusting their techniques to fit that person. Communication from a nurse(LPN usually) is very hard to obtain, so if there are ongoing medical issues or you are still trying to find the correct medications to help dementia behaviors, it is difficult. Also, although this facility is supposedly a Level 2 Assisted Living facility, the manager didn't know what that was and none of the residents here are at a Level 2 need. In summation, if your loved one is physically healthy with just the dementia and you are willing to deal with minimal and slow communication, the actual care and kindness to the resident is outstanding at this facility.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

3

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Independent Living
October 9, 2023
Verified Review
Review for Holiday The Cambridge

We picked this community because of the price. Towels and sheets are supposed to be changed once a week and someone is supposed to vacuum once week that does not happen. They also charge to deliver meas to your room.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

No data collected

Activities

4

Staff

3

Value for Cost

4


3.0
Lynn - Family/Friend
Independent Living
October 3, 2023
Overpromise and Underdeliver

My parent is elderly but able to care for herself. We chose Vitalia because in the initial presentation they convinced her she wouldn’t have to cook or clean anymore. This was becoming very tiring for her in her home. We were also looking for social activities. The cleaning that is done takes less than 10 mins per unit and consists of a spray bottle and rag. I don’t think they have REALLY cleaned the bathroom in over a year. The cook is replaced every 3-4 months. The only upside is socializing which the residents do. Very disappointed.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Independent Living
September 28, 2023
Verified Review
Nice community with areas of improvement.

They have not cleaned her apartment unless I questioned when there would be there. There has been a problem since she moved it. Once they are there they do a good job. Trash seems to always be over flowing. Friendly enough but usually the person you need to discuss a problem is not there ie, housekeeping, billing, manager off Friday, Saturday and come in on Sunday afternoon. Every one seems too busy and tell residents will get to it as soon as they can and it may not happen. The food is usually dry because they have been plated wait to serve. Our loved one has not used the activities. I don't feel the quality is the same as when she lived there before. I have started researching other facilities. Her 3 months will be up at the end of October. Mom likes her apartment, feels secure, people nice.

Cleanliness

2

Friendliness

3

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

4


3.0
Anonymous - Family/Friend
Assisted Living
August 3, 2023
Verified Review
Review for University Senior Living

I encourage them to go look at it, as it may be a good fit for their parent. My mom's preference was for excellent food and she's not getting that. Activities...my mom participate in many and staff reminds and invited her on occasion.

Cleanliness

4

Friendliness

3

Meals & Dining

2

Care Services

No data collected

Activities

4

Staff

3

Value for Cost

4


3.0
Anonymous - Family/Friend
Assisted Living
August 1, 2023
Verified Review
University Senior Living Review

I think folks that are more highly functioning do better since they have trouble staffing. They allow animals which is fantastic. Since staff are always coming and going, they have training and process issues.

Cleanliness

2

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

5

Staff

3

Value for Cost

4


3.0
Anonymous - Family/Friend
Assisted Living
July 17, 2023
friendly staff

This was a problem for me it was like they don't want you knowing there care fee's. I had t write corporate to get permission to see them. If something changes there quick to add the fees and slow to take them off. That was my main problem. Good Staff and good food. We cannot comment on the value for cost, and when it comes to the activities our loved one does not participate in them.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

No data collected


3.0
Anonymous - Family/Friend
Assisted Living
May 26, 2023
Verified Review
Review for The Kentridge Senior Living

It's a nice facility, still trying to work out some issues. We picked this community, because of the location, it's a nice place, and at the time, the personal care. I would recommend it, as long as they would put in writing, what personal care they will do.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
February 16, 2023
Verified Review
Almost .......

We picked this community because, the sales person and administrator had a very appropriate concept about the residents. The concept and intentions is really good, but they did not deliver, the level care that I anticipated. There is a lot of content and happy people there, but it was not the right fit for my loved one.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
February 8, 2023
Verified Review
A Very Homey Environment

The food was very good in the beginning. The activiites were better around the holidays, but it has tapered off a bit. They need to improve on communication and be swift with their actions to medication management and scheduling physical therapy and occupational therapy. The facility is very clean and nice. The care fees are a little expensive. There should be a higher quality, for the prices that they are charging. Other than that, things is great.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

3

Value for Cost

2


3.0
anonymous - Toured community
Assisted Living
February 8, 2023
Verified Review
Community Tour

The gentleman I talked to on the tour at Vitalia was very nice. I appreciated that he wasn't pushy. It was an older facility though, and had not been updated.


3.0
Anonymous - Family/Friend
Assisted Living
January 23, 2023
Verified Review
Review for University Senior Living

They can improve the staff shortage situation,educate staff on importance of patient cleanliness, importance of caring interactions with patients, sharing info as needed with family members, and most importantly CARING about the patient. Be open to suggestions/concerns of family. Some staff members were wonderful and caring,it's just not enough of them.

Cleanliness

2

Friendliness

3

Meals & Dining

4

Care Services

3

Activities

3

Staff

3

Value for Cost

1


3.0
Anonymous - Family/Friend
Assisted Living
December 6, 2022
Verified Review
Nice but has growing pains

My loved one is very comfortable, but doesn't always feel the most secure. It is a beautiful facility. The care is more important than aesthetics. There has been problems with dispensing medication, lag time on responding to residents when they push their button, they're unprepared when a resident checks back in after a hospital stay/step down facility, mediocre food and service, and issues with cancelling workout classes without notifying the residents.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


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