Turnaround Solutions

We think of The Cambridge place quite highly. The staff is friendly and professional. Some of the residents are not very friendly. There is probably not a lot the staff can do about that. There are some really rude residents that are rude to others. In general, the facility is great. My mother is still new and getting use to it. Everything she needs is there. It's just a matter of her taking advantage of it. We think of the place in good terms.

The folks at Brookdale Fremont have all been very accommodating, willing to help wherever they can. The food is also very good. The only thing I do not particularly like is that if you use one of their side-doors to step outside for a moment, you can't go back in but have to walk all the way around to the front. I assume they have it this way for security purposes, but it is an inconvenience. Other than that one very minor thing, it has really been a very positive experience overall.

The staff is very friendly and caring. They have two choices for their main meals and also a soup option. A lot of chances for social activities.

Emeritus, now called Brookdale, is a wonderful place where the employees are all excellent, caring, and helpful. The apartments are a great value, and they are putting a lot of work into upgrading the whole place. I would recommend Brookdale with much enthusiasm. We are very grateful for the experiences our family had with them.

Now called Brookdale, Emeritus is a wonderful place with an entire staff of thoughtful, kind, hard working professionals. I very much hope the tradition of excellence will continue!

My mom was only there for about four weeks before she fell and broke her hip, but while she was there they took real good care on her. They checked on her regularly, and made sure she was involved and active. I would highly recommend Montvale Estates.

It is a grate place to live ,all the meals are furnished and maid service . I like it very much ,but i am a person that stayes by my self .I ENJOy BEAING BY MY SELF .

Dad was welcomed and has started to meet those with similar interests. The dining room food is very good and everything is located where he can easily attended activities. Parking is not great for visitors but he likes it there so it's not a major problem.

I moved my parent here from out of state. The staff at The Solana have bent over backwards from the start to insure a smooth and welcoming transition. We have been most impressed by the efficiency, the professionalism, the helpfulness, and the friendliness of everyone we have come into contact with thus far.

So far they have been phenomenal! They call me for everything. They have a mobile x-ray unit to take an x-ray if they fall. It's assisted living and they do have memory care. They have taken very good care of her and have taken a lot off of my shoulders. I honestly have not had anything bad to say. You do have to watch the bill closely everything is itemized. Every server and every aide I have come across, have all been more than I expected. I have highly recommended them to several people already. They have more staff and more 24 hour staff, so there is always somebody in the building.

The folks at Walden Place are very nice ,pleasing, just a delight to be with.

My mother is very happy there and it was hard to get her to buy in to going to some place. My mother is very pleased, they keep her more than occupied. My mom has Alzheimer's and I've noticied several others and they take care of each other very well. They have certified people coming out that were basically right there on the premises and that was excellent, I'm more than pleased. I'm just prayerful that the rate won't go up terribly because we can't afford more, but other residents tell me to expect a significant increase, but there's life around her, she has friends there and I'd like not to move her. I've eaten meals down there and I've had a good opportunity to observe, i just pop up and her little apartment s always clean and there's always someone there to do what they need to do. It's a good place, she's never lonely, she feels independent and there's always things for her to do.

I toured this for my mom who will be coming out of state to be closer to me and my family. Very nice place. I like their centrally located areas and the wading pool and atrium. Best part was their "anytime" dining, since my mom is a night owl and never liked the strict meal times. She's now on a waitlist to get in!

The staff is very friendly, the care excellent, activities weak, and the food is good!

My mom is very happy with the activities. Some of the staff are really great and I trust them, but there have been times when they haven't done as they said they would because they didn't have enough time i.e. showers. I know the caregivers are working but sometimes it seems there aren't enough of them. On cleaning day, the housekeeper is supposed to change linens but they seem to miss that task unless it's pointed out. Linens were lost the first day they did laundry. Apartment size is very nice. Really enjoy the patio. Overall I feel like they care about my parents and seem to be getting to know them. I think some kind of "what to expect as new residents and families" guide would be helpful. I also think the food menu is really excellent!

Well it is good and bad. They have just raised rent by $[removed], depending on when someone signed their lease. I did not get an increase. They had a special when I moved in. They worked with me with discounts and special leasing of first month free. They do not carry out all promises given. The meals are restaurant type but not always the best. The property says it is totally smoke free yet that is not so. They have a smoking area yet it is not enforced completely. Employees smoke outside by kitchen and others toss cigarettes at all the doors. The grounds do not have trash picked as much as I would like. Yet they really are pet friendly. They are still doing renovations they are not completely done but very livable. One very disappointing is the promised cleaning weekly. I have not seen that to be the case. Many residents complain that they do not get cleanings at all. This cleaning is very MINIMAL

Overall our family has had a very positive experience with The Gardens, we would recommend them to others looking.

The staff and facilities are very good. The food is just ok. The apartments are sized well.

We were welcomed by a Vitalia staff person and were taken on a thorough tour of several apartments and the resident activity areas! Overall we were impressed! The major concern is the distance from the two Bedroom apts to the dinning activity areas! We plan to visit Vitalia Westlake to see it it has a better layout!

The person who gave us the tour was very kind and knowledgeable. My father liked that the location was new, and we were pleased that their meals are offered during a twelve hour block instead of three specific times.