Trustwell Living

Very nice, but not as convenient to the freeway for visitors

I have lived at River Run Place since [date removed] and overall have had a good experience. One can always get help if needed and everyone is friendly. The food is alright for the most part. More outside entertainment would be most welcome.

This facility has a very high one-time community fee of $4500. Phone conversations were delayed by long ringing before answered. More staffing would help.

Its a great place but always changing employees. They need to accept Medicare once your loved one runs out of money. They also need an emergency generator.

Very nice facility, location is accessible and quiet. Staff is very friendly and more wheelchair accessible in the living area. Cost is a little higher than last place I toured but they are capable of handling a larger scale of health issues. Assessment scheduled for [date removed] in the am.

Clean, friendly, lets my mom have her cats. Lots of activities. Secured assisted living which I like.

My 93-year-old father lived here for three years and we were pleased with all aspects of the facility except the food, which is adequate. When he was accepted to hospice at 96, it became evident that his room was too private and we moved him to a small group home. The staff to resident ratio does not lend itself to the level of care of someone who is bedridden. Another note: The nurse keeps records of doctor's changes in care and implements them. She is not a caregiver or able to prescribe medications.

Beautiful facility with large private rooms. No real rehab ir physical therapy rooms but understand it is still available. Prices werent available during tour but [name removed] called and gave me a good estimate the next day. Am told they can give 24/7 care that my mom needs. Definitely a promising Possibility.

Bedroom has a door. Living space is open floor plan. Bright paint colors. Halls and rooms shown are well maintained and clean. Looks like a new facility, take pride in maintaining it. 1/2 occupancy. Variety of activities.

Everyone here has been so friendly and helpful! Getting Mom to feel welcome and involved has been wonderful for her acclimation to assisted living. Thanks to [Name removed], [Name removed], [Name removed], [Name removed] and many others for all their help!

My grandmother lives here. They are very accommodating to family members visiting. Very friendly staff.

Great community and location! Rooms are small but big enough for my mom.

Personalized care. Small facility but nice staff.

Warm,friendly staff in a comfortable environment. Very pleased with visit.

I have lived here for about 1 year and have really enjoyed it. There are a lot of activities and staff is very friendly.

Great small facility with nice staff. It really has a homey personalized touch!

My grandmother moved here and she is really enjoying it. Very friendly staff and a good amount of activities.

The staff at Plum Creek were exceptionally friendly. The residents we saw seemed happy & content. The facility was neat & clean; however, the grounds were badly in need of attention. Safety of the residents seemed to be a high priority. We had some difficulty understanding the level of charges, but would feel very comfortable having our Mother living there.

I met with [name removed] and was very impressed with both this facility and with [name removed], the activities director. She was very thorough and personable. She went over all of the costs with us and showed me the room that dad could move into. There was only one room left. I was impressed enough that I wrote a $500 deposit, which [name removed] explained would either be refunded should we decide we don't want to place dad here OR it would go towards his first month's rent should he decide to come here. [name removed] then called me on Wednesday afternoon to f/u and ask if I had any more questions or if I had come to a decision. I explained that I was on my way to see another facility and we hope to decide after that. She said she would need to deposit my check by Friday so if we could try to make a decision by then, that would be great. That is my goal as well.

My mom lived there for 3 years. Each year they got better, with activities and staff. Before we moved out my mom needed more care then what was in our plan but they gave her the care she needed regardless of cost. (We did get together and up the charge based on the care needed, that is only fair). My mom's safety was the only issue, they arranged staff accordingly. They also allow cats which was a great comfort for my mom.