Trustwell Living

This is a good place for the money for you or your loved one. They do an awesome job with our loved one. The one thing that we want is for them to get security cameras we did have some issues in the past where something was stolen off of the van. This would just give more comfort and knowing that our loved ones are protected with cameras. Go and talk to them they are very easy to talk to. My father was in the service and they also stated that there may be a discount which is nice because they are helping him with this. We also hope that they begin to offer more outings for the residents and things for them to do.

They lost my loved ones laundry. They seem to be going through a change. The staffing and management seems to be changing. Food was really good at first, that has declined a little bit. The enrollment and intake person is awesome. My loved one really likes the caregivers.

I liked this community but the thing that made the final decision was the fact that my loved one needed a community that would take medicaid if necessary. This would not have been an option here. The tour was good and they gave me all the information that I needed we just needed more financial options.

I would highly recommend Ridgeview Place. Dad is very happy there. He was pretty miserable at home by himself prior to moving in. It took him a little while to adjust, be now that he has, he's getting along very well. He goes to pretty much every activity. He tells me it feels like home. When I take him home with me for dinner, he's always anxious to get back. He's very happy there.

If you can get your loved one into the community, I would recommend you move them here. In fact I have already recommended it to others for their loved ones. The food is okay; however, they are changing the food service and will have more of a selection for the residents. The community recently went through a change of staff including management. There are activities daily for the residents to choose from. Some include church services, bingo, bible study, trips, arts and crafts, and more for the residents.

We chose Wildflower Place because of the location as well as it was being newly remodeled at the time and they were also reasonably priced. The facility is smaller which is a positive, there are only about 40 residents when it is full. The room sizes are equal to sizes at other places that we looked into. The food got a low score because they do not season their food at all and they do not allow residents to bring their own to the dining cafeteria. The meals come boxed and then they serve them.

The tour guide was great but the community was not what we were looking for for our loved one.

The community was responsive to any questions or concerns I had. The staff are prompt in what they did. During the short stay my loved one was cared well for. The community works well with hospice care.

The staff were very friendly during our tour. While walking around, the residents all looked to be very happy. The reason we did not choose them was because the location was further away so it would be hard to pick her up as often as we wanted and also the view from the room was not very pretty.

Good community, not the right fit for us.

This was a nice clean environment for my loved one. The community is short staffed, like any other community right now. Anytime there was a concern or question, the staff was good about the follow up and follow through.

It is a very clean, and beautiful space. It is a safe environment with alarms and security measures. It has spacious apartments for the residents. They have friendly and attentive staff. There have been some staffing issues due to COVID. They hired a new chef and the food seems to be improving.

My mother-in-law passed away there and now my brother is there. It's too bad we can't have the monthly family night started up again.

My wife and I are current residents at Urbana Place. The staff here gives my wife very good outstanding care. They are very caring and compassionate.

Although we did not go with Ridgeview Place, I was very impressed by everything that I saw during my tour and speaking with them.

We like the area and overall appearance of the community, the only thing we wish they could improve on is the overall communication and time management in regards to medicine distribution. They have a fantastic chef who cooks the best food around and the activities director is incredible. We love her, she is our favorite and she alone gets 10 stars.

This community just did not have enough activities for the residents to do.

We chose Sinclair Place because of the location of the facility and the size of the room that my mother was able to get and the fact it was on the first floor. The price was also very good compared to others we looked at in the area. Like anywhere right now, the biggest negative is the lack of staff members. Overall I would recommend them.

My father is a resident at Westwood. He is content with the assistance he receives from the staff at Westwood. I am concerned with his falling from his chair because of his leaning forward position. I’ve purchased a couple of seat belts to help keep him from falling forward as a precaution but am told it is considered a restraint and cannot be used. I’m concerned with his safety of falling more.

Overall has been a good experience. Staff treat individuals with respect.