Trustwell Living

As someone looking for the right place for a loved one, I felt reassured after touring Oakley Place. The staff was compassionate and patient, and the community felt safe and welcoming. It’s obvious they put residents first. I left feeling confident this would be a wonderful place for any family member.

I enjoyed my tour at Oakley Place so much! The staff made me feel right at home and took the time to really explain what life here looks like. The residents were smiling, engaged, and clearly comfortable. It’s such a warm and positive environment.

My tour of Trustwell Living at Oakley Place was exceptional. The staff was professional, informative, and incredibly welcoming. The community is clean, well-maintained, and thoughtfully designed to support residents at all levels of care. The activities and amenities offered truly stood out. This is a community dedicated to quality living.

Beautiful community, caring staff, and a warm atmosphere. My tour at Oakley Place exceeded my expectations. Love that they have a room set up to give you an idea of what life can be like so our loved one could visualize. Highly recommend!

I had a wonderful tour at Oakley Place. The moment I arrived, I was welcomed with genuine kindness. The team truly cares about the wellbeing of their residents, and it shows in how they interact with everyone. The community feels comfortable, safe, and full of life. I walked away with complete confidence in the quality of care offered here.

We recently had the pleasure of touring Oakley Place with Heather, and we were truly impressed by her thoughtful questions, warm personality, and genuine interest in finding the best possible environment for our loved one. Her kindness and attention to detail stood out, and we appreciated how engaged she was throughout the visit. It was wonderful getting to know the staff, and we are thrilled to have Oakley Place as an option for our loved one here in Darke County.

I recently toured Trustwell Living at Oakley Place, and I was truly impressed from the moment I walked in. The community was warm, inviting, and exceptionally clean. The staff members were friendly, knowledgeable, and clearly passionate about the care they provide. I appreciated how they took the time to answer all of my questions and make me feel comfortable throughout the tour. The residents seemed happy and engaged, and the atmosphere felt like a true home. I left feeling confident that this is a place where loved ones can thrive. Highly recommend scheduling a visit!

We've been very happy with the experience for almost 1 year. Part of the care issue is adjusting to working with new primary care and not always knowing what is going on like I did when she lived with me.

1-7 all 5s. Amazing staff worked closely w me to get paperwork from drs. Very patient. My need was immediate and someone available to talk to even on weekends. The staff is so pleasant from cooks to aides to everyone. Always a smile and greet you. So far the quality of care is excellent. My brother isn't speaking much these days. But he is always ready to go to the dining room for meals. Always smells good. The place itself is nice and bright and clean. It smells fresh not the urine smells of some facilities. My brother isn't speaking new to the place so he has not yet participated in activities. But the calendar looks inviting and I know eventually he would enjoy them. Price is comparable to other places. It was sticker shock to see the cost of assisted living facilities.

For #s 1-5 I would give Plum Creek the best rating 5 # 6 Food would be 3. Because the meals were very very basis, not varied, cheap, and sometimes delayed. #7 Activities would be 3. They had trouble keeping activity people (as the turnover) was very high; resulting in few activities for the residents. #8 Value for the money would be 3. Frequently their internet & cable service would go out for extended periods. Tv is important to the residents. The lack of regular & multiple activities was a concern. Their nursing & aides employee turnover rate was high so residents were constantly having to adjust to new people. However, the overall experience was good for our family; especially the smaller facility that allowed more timely responses. The director ([name removed]) was very good at her job & always provided prompt answers to any questions and/or concerns that our family had...

We have invested in a long term care policy and decided to see what Assisted Livings in our area has to offer. We visited Oakley Place, and were really impressed. [name removed] was attentive to our needs as we age and helped us with all of the questions we had. We look forward to calling Oakley Place home one day!

The moment my Mom and I walked in the door we felt at home. You can tell the staff truly cares about their residents. We were thoroughly pleased with how clean and well kept the facility is. I highly recommend if you are considering an assisted living for you, or your loved one that you join the Oakley Place family.

I recently toured this facility and had a great experience. It feels like home as soon as you walk in. The staff is friendly. I would highly recommend this facility to a family member. Go schedule a tour today !

I toured the facility with our mom, and family. This facility is absolutely beautiful. The staff are so kind, attentive, and caring. They have activities for the residents, and are very involved. We are very pleased!

My sister was happy there. She was there because I was taking care of her and needed a break. The staff was very pleasant/ helpful.

Everyone is very friendly and easy to talk to. I feel welcome when I go to visit. I don't have any answer to that as everyone has different tastes.

I have recently been to this establishment. The manager [name removed] was so enthusiastic, professional and informative. The first thing I noticed while here was the cleanliness and the nice smell. Everyone I spoke with was very nice.

The staff has always been friendly and helpful whenever we have been there. They gave my mother in law extra attention the first few days to help her become confident and comfortable in her new home. This was much appreciated. Moving in occurs through the front door. This is challenging with all the other visitors coming and going. There was no dedicated parking area for movers. They did not have a good selection of carts to get her items to her apartment. We had to use a small elevator up to her apartment. With how many people are constantly moving in and out, they should have a better set up. Food choices and quality should be improved.

All staff members were extremely kind, efficient, professional, and loving to resident and family. Apartments are the perfect size for the situation, everything is outstanding.

I toured this facility through [name removed]. My experience with [names removed]. (the activities direct) [name removed] (the person who sits at the front desk) [names removed] and many other caregivers has been phenomenal. They had a tough task with caring for my sister and in the first seven days have proved to be fantastic. They have my sister up and moving, participating in Bingo, providing her medication’s and meals on a daily basis and that is exactly what we had hoped for. Toward three other facilities and this was the one we chose. I’m glad we made that choice from our sister. We are pleased with the food they serve, not a lot of carbs and Mast this and that. They are amazed at the staff that serves the food how they know each and every name and what people want and like. We will write another review in the next 30 days. Keep up the good work TrustWell, you’ve got a winner here. After these first seven days, I would definitely recommend this to other people looking for quality care