Trustwell Living

Visited Blanchard Place for a community event. It smelled so good and was very clean. Staff always offered a smile very please with my visit.

All 5. PCP is wonderful and the community is very good for my mom. The staff is accommodating and friendly. They charge the correct amounts for monthly living/care..and help whenever they can. The nursing staff learn all the names of the patients so your loved one doesn't feel like a number. Others may want to know that there is not a diet option.. like low sugar or low sodium.. etc.. the meals are balanced though.

The facilities are always clean and smells clean. The management, nurses and aids are all very professional. The best part is that the staff, residents, family of residents, and visitors are all one big family. There's not enough room here to explain how happy I am with the care my mother receives.

My mother is a resident

Staff has been responsive, friendly and respectful to both my mom and our family from the start. They go above and beyond to involve mom and keep her stimulated and happy on a daily basis.

Staff very friendly. Always addresses out concerns. Take very good care of parents. Parents enjoy activities and entertainment.

Beautiful place and wonderful nurses and staff.

My parents had dramatic and sudden changes in their health which took us from needing assisted living sometime in the future to having to figure things quickly. I knew as soon as I visited that it was the place for them. The staff made sure things went as smoothly as possible and have done a fantastic job of providing care for both of their needs.

[name removed] was very accommodating and helpful making sure my mother had what she needed. Staff were friendly. The facility was clean and the rooms were very functional, my mother liked the food. My mother was only there a couple of weeks before she died and she was settling in nicely.

We moved my mother into Trustwell Mission Springs 2 months ago. The experience has been very good. The facility is always spotless. The staff in general (housekeeping, activities, concierge, dining, and executive) are great. Mom feels very comfortable with her care providers and has benefited greatly from the social interaction and routine in the community. The staff are very accessible and communication is good. Overall, we have been very satisfied.

Preston Place has been very good for Dad. Staff is very caring and thoughtful. Facility is always clean. The Activities Director is a particular gem. I hope that Dad continues to live in this marvelous facility for the foreseeable future.

From our initial meeting we were very impressed with Ridgeview. The staff is so kind and caring to my mom. We like the size of the facility. It’s the smallest one we looked at and that makes it easy for my mom to get around. She is busy every day with the activities they plan and enjoys the bus outings. We are so grateful to A Place for Mom for connecting us with Ridgeview.

I had visited 8 other facilities and when I walked in Trustwell you could feel the difference and care they had for their residence. I would definitely recommend this place to anyone needing extended care for family members.

We chose Trustwell Living at Fairfield Place because of the size of the facility, all private apartments, location and the administrative willingness to work with us. Administrative staff are always friendly, supportive and helpful- they always take time to listen to any concerns we have.

I would rate them all a 5. I didn't have problems until Hospice stepped in. The nurse didn't show up the last day until 8:00 p.m. I called all day. However, Trustwell Living was very welcoming. The staff and patients were friendly. For the most part, my husband had a pleasant experience.

My mother passed away about 1 month after moving to Kent Place. They were very nice there. For the brief time she was there I would rate all categories a 5 and I would recommend this community to other families based on the experience we had

Mom moved in in June and the process from the beginning to determine if Bell Gardens would be a good fit for Mom went very well. The facility was working to reopen after the fire and [name removed] welcomed us in to show the rooms and various things available. Mom made the decision to go and believes it was the best decision. She is happy there.

The staff is very good and attentive and caring. The maintenance person is awesome. I love the big living room with separate bedroom and large bathroom off of the bedroom. Plenty of space for all my aunts things she needed and wanted when moving her from her home. My aunt is happy with the quality of the food also.

[name removed] has been at Trustwell since [date removed]. The care team is pretty much the same every day so they know the residents and what they need. Food is tasty and served warm because they dish it out as they serve it. Trustwell's memory care is about [name removed] less than her previous facility. We are so happy with the care that [name removed] is getting, and the friendliness of the staff.