True Connection Communities

Clean, safe, friendly helpful staff, good community feel, friendly residents, and fun activities. The value for the money would be a 5 if the food situation was more consistent and they actually delivered on the additional food options from the menu. Meal options of a daily specials and alternate items off a menu were represented to us as being available when we decided to move to Pine Ridge Villas of Shelby. Nearly half the time, or more often than that, when requesting items off the menu rather than choosing the special we are told: Sorry, we are short staffed in the kitchen, we can do the special, or there is soup, but the chef can't handle any of the alternate menu items. This is not at all what we were told when visiting, and again, this happens more often than not.

I would highly recommend Verena at Bedford Falls. I think they do a great job attending to needs of residents as well as varied activities and trips. The staff are very friendly and accommodating. The housekeepers are thorough and the grounds are kept well. I also think the shared garden is a great idea. The building is dog friendly also!

I say maybe not as pretty as some other places, but it has a warmer heart on the inside.

The rooms are great and the entire place is very clean and well maintained. The food is okay but they are frequently out of things. The Homecare assistance staff team has a lot of turnover. Some of their staff are very good but some are very poor.

The food has gone down in quality and they have some struggles with getting the transportation arranged for medical appointments. But overall they feel safe and it is a very clean environment! I think it's a good facility and the value for the area is great.

Beautiful facility . What a great place to live it seems to offer lots of activities to meet the needs of many people with different wishes and likes . We did not have a change to eat at the facility but will do that next time .

By & large this is a friendly and safe place to live in. It lacks recreational areas, a theater, a community/lecture room and the cultural and recreational trips are few and far in between. Likewise dining area and food quality need some improvement.

The staff is very nice and genuine. The residents are very vibrant. The activities are frequent and they offer a variety. It's a nice place to live. I feel good that my parents are able to live here. I would recommend this facility to others.

My experience has been positive. The physical ""plant" at Verena is really nice, especially with the recent changes of new carpets, furniture etc. My concern is with services that are promised. We residents are charged A LOT of money month for services beyond rent for the apartments. We have been patient with the under-staffing because this happens everywhere. In short, I have been a patient patient! I still drive, but parking is a problem, especially when many of us can't do a lot of walking. Residents who don't drive often should not park close to back entrances. Food offered really needs to be improved. I applaud the efforts to offer us health food choices.. But I don't think the people cooking are skilled cooks. Very often, what one orders isn't what one gets! Don't name a salad or entre unless one can produce what is genuine. What you call an item on the menu, you are establishing expectations! It is not a good idea to promise more than can be delivered!

I moved here many years ago. I love the area and the people who live here. I do not feel lonely. The staff is friendly and helpful. I just wish they stayed here longer. I have met some of the greatest friends I have ever had.

Not too big and not too small. Updated and bright. People seem friendly. Outside pool area is inviting and comfortable. Dining area is large and clean. Parking is ample and accessible. Suites are updated.

My wife & I have been at the Verena at the Glen, VA., for the past two years. By and large it has been a pleasant and postive experience due to a caring, dedicted administrative staff coupled with a warm and friendly maintenance and other services help. Residents are friendly, frequently in good spirits and ready to give a hand whenever and to whomever may need it. Social, cultural and religious activities are available. The place is ideally located in close vicinity to professional offices, various eateries and large and small assorted businesses.

It has been a big adjustment, but its starting to feel like home. I have jumped in and am making lots of friends and even teaching a line dancing class. I like that I don't have to cook and the food is yummy!

The staff is very friendly and helpful! People are very friendly. Its home! It's great to have transportation to things and appointments. I have made some great friends here. The apartments are nice and feels like home.

Mom has been there for several months and loves it there. Everyone is friendly and helpful. She likes the activities and participates in most. She likes the food and being able to chat with other people. She has access to her car and is able to still feel independent without having to go grocery shopping or cook meals.

I’ve lived here since the fall of 2018 and have been content all those days. It isn’t a perfect place, but it is a safe place. Perhaps the friendliness of the staff is the most important factor to me; I know each one cares about me. The various services could be better. The maintenance could be completed faster. The transportation could be more prompt. The food service could be more palatable. The housekeeping could be a bit more thorough. Each service has room for improvement. Yet, this is my home and I plan to stay as long as I’m able to take care of myself. I would recommend Verena without hesitation.

We have only lived here for 2 months and so far we are loving it. Very friendly residents and staff, always ready to help; patio homes are great - dog park is a great feature for us! The grounds are very well kept and tended to. We are looking forward to many years here.

Overall good experience so far with the Verena at Leander community. Staff turnover results in staff who want to help but don't know how. Food is very good but current chef is leaving soon. Can be slow to resolve issues.

My mother has never been happier. We picked this community because of the great energy, friendliness, and activities.

Verena at Delray is the perfect place for our father, who is still living independently. Private care services are available, but the facility is 100% independent living with no assisted living residents.