Trilogy Health Services

We placed our mother in Thrive last month. I cannot recommend this facility and the staff enough. They met privately with my sister and me when we were just exploring options. Nobody was in a rush or pressured us at all. When our mom fell and we had to make a quick decision, Thrive folks were right there, explaining everything! They were super flexible with payment options, room choices, what to bring or not bring, etc. This was all new to us and Thrive held our hand every step. And by the way, our Mom is doing wonderfully. There's activities, plenty of happy staff, care with dignity, easy easy communication. You can have peace on this journey and Thrive helps you get it.

After placing my Dad in Thrive 10 months ago I honestly have to say he’s doing SO much better than he was at home. He’s more at peace and not aggravated with his memory lapses; he’s physically healthier because he now gets 3 balanced meals a day; and his meds are now being administered correctly by caring nurses. He’s cognitively stimulated by the various activities they schedule and the social interaction he gets from the staff and residents. If we hadn’t put Dad into this facility he probably wouldn’t be alive today.

This community is amazing for so many reasons. The staff is so caring and educated on how to work with residents and their family living with dementia. To them, resident's are just not people, they are family. The facility itself is absolutely beautiful; upon entering you immediately feel right at home. They have so many activities that keep resident's engaged and entertained. The location is perfect as it's right off the interstate. I can not say enough about this community and it's staff, I give it an A+.

This was my second stay at WOA. I would highly recommend this facility to anyone. Everyone was kind, compassionate and very helpful. The physical therapists are top notch! WOA is a 5 star facility!

It was an answer to our search, it was greatly appreciated!!

Recently toured this facility and was pleasantly surprised by what I found on the inside. Staff was friendly and available to discuss the facility and care. The decor was pleasant and in great condition and the facility seemed very clean and well kept. I happened to tour during lunch and noticed that the food look fresh and everyone seemed to really enjoy it. One remarkable thing I noticed were staff members waiting on the residents as if they were dining at a restaurant. Even more impressive was one of the aides who noticed a resident struggling and she sat down to offer assistance. Great job everyone!

Very clean pleasant atmosphere. Warm, friendly & experienced staff. A good feeling to know mom is safe while treated with dignity & special elder care.

I don’t worry about my dad as he is so well cared for by the staff! Everyone from the nurses to food service treat my dad with caring, compassion, and respect!

A very good place, very caring people.

Franciscan has a nice mix of vharm and very nice helpful people. I was struck by the friendliness of the residents and the number of activities and level of care.

Beautiful facility, the employees that work there that I know are wonderful people. The residents always seem happy when I've been there.

The community is welcoming and smells good. I've eaten there and the food was fantastic. From what I've heard, that is the norm at Glen Oaks/ Friendly staff, caring folks. If you need a place, this is it.

My mom lived at Glen Oaks temporarily while she was recovering from some health issues. Glen Oaks and the staff was amazing at taking care of her. She was not an east person to care for but the staff understood and treated her like family. I highly recommend Glen Oaks and the staff to take care of your loved ones.

I've toured this community and can see the compassion each staff member has for their residents. My friends grandmother lived at this community and the family was pleased with the care and service provided. In addition, I've been at this community during work for my company and could see the care taken to keep their staff and residents safe and comfortable.

A wonderful environment, cleanliness and visual warmth is homelike and is top-notch. Staff members are amazing; generous and caring, always going above and beyond. Always giving of themselves for the good of the client. Activities and opportunities are fabulous, they exceed expectation. Every staff member I know - from admin, cooking, serving, cleaning, aides, maintenance, nursing and more - is invested in making The Willows a great place to live and visit. I really can't praise it enough. Top marks!

I would have to strongly disagree with the previous post. Both my parents have been at Lakes if Sylvania since April [date removed]. Our family’s experience has been fabulous! I believe the price tag is well worth every penny. And the fee posted by the previous post is not the most common price. Please do not let their posted price scare you off. The prices vary in room selection and needed services. This community truly cares about their residents and their families. With a disabled sibling in another local facility, I know first hand how much better Lakes if Sylvania is over others in the area. I cannot day enough great things about this place!

Good service, clean facility, fresh food. Has bad burns and they were taken care of daily. Physical therapy team is great!

My mother received compassionate care for nearly a year here before she passed. The staff were friendly, food service great, and it was a clean place with super standards! I would HIGHLY recommend Oakwood Health Campus to anyone looking for a great place to care for their loved one.

There is no place like home, but Oakwood is the next best thing! Senior living at its finest!

This applied to [name removed] who is the CSR at the facility. I can't say enough as to the work ethic and sincerity she displays. [Name removed] represents your company well and gives personal attention to all residents. Everyone enjoys seeing her and are very happy with this community. Any support you may give [name removed] would be appreciated. She has earned the administration and respect of all.