Trilogy Health Services

Listen. The staff is loving and kind. They hug my mom and kiss her on the forehead and tell her they love her. We had a glitch with her meds at the beginning, but it got worked out. The nurses are very respectful of Mom's health concerns and call us if they think something new needs to be addressed. My husband and I visit Mom 2-3x per week. My daughter and her husband visit at least 1x per week. I have been trying for 6 weeks to get the doctor to see my mother and he still hasn't seen her, yet she's been in the ER 2x and has had a tooth pulled. Note: This was one of the perks that we liked that there is a doctor who visits 1x per week so we didn't have to take Mom out in the freezing winter weather. Well, there are hoops that you have to jump thru to get the doctor to see your senior... 1) somewhere there is a sign up list- no ever told me this, nor have they since showed me where it is. Also, you have to have them on the list before noon on Tuesday. 2) he is supposed to come on Wednesday afternoons, but on a whim came on a Wednesday morning. He still didn't visit my mom. 3) after my mom's first ER visit...she was told she was on the list, but ended up wasn't on the list...he begrudgingly listened to her heart & lungs. He stood in the hallway of my mother's room flapping papers around saying she's not in my list...I do t have her chart. In this day & age of technology why is he carrying papers? He should have a laptop to have full access to all residents, because things happen after noon on Tuesdays with the elderly! 4) supposedly, this week (week #6) she was on the list, but there were only 2-3 residents on the list for him to visit. It wasn't worth his time to visit these 2-3 senior citizens who are counting on him. We ended up taking mom to her prior PCP who sent who to the ER in An ambulance. I'm certain most doctors aren't thrilled about caring for the elderly, but my goodness, they deserve the same care and consideration as any other younger patient. As you may have gathered I am not pleased with this doctor or the rules pertaining to getting to see the doctor. I am frustrated with just that situation.

I looked at a villa and heard about the life style and in one day I decided I wanted to try INDEPENDENT living. I had heard of assisted living and even tried a senior apartment but never heard of independent living for seniors. What fun!. There are lots of things to if you choose but it’s all up to you. We have a wonder person named [name removed] who keeps we informed and takes good “care” us. She even drives our bus to take us around so we don’t miss anything. But the biggest surprise is the people. There 26 villas ( sorry but they are full ) and we get along like we have known each forever. It seemed like everything closed during the pandemic and life changed. (Even my church closed ) I grew lonely and I had to get out and try new things but that’s not easy when you are older. So I decided to explore and see what was available near family in this area. I am so glad I did. I feel very fortunate to again have a new life and a great bunch of friends. Independent living is me.

I had a series of blood clots that settled in my lungs. I was treated at the hospital and then discharged into Rehab to strengthen my breathing ability (short-term rehab). I had previously broken my hip a year before in a fall and had to endure rehab before. I was not exactly excited at the prospect, as my previous experience was not that great. Surprisingly, Wellbrooke of Westfield was a breath of fresh air! It's a small-ish facility, which makes it feel more like a familial environment. All the nurses and techs were extremely responsive and helpful. The Administration staff was helpful with any questions/problems I might have run into. Physical/Occupational therapy staff, environment, and equipment were top-notch! There was always a plan - and I knew what it was, for the most part. If my therapist was busy finishing up with someone else, I was able to start on my weight/warm-up exercises by myself while I waited because I knew what the plan was. The "in-depth" items may cha

We have had a few issues however they have always been addressed in a timely matter. They are wonderful with mom and she feels safe and comfortable there. If there are concerns or issues they are very receptive and work to resolve in a timely matter. Everyone is very friendly and willing to help however they can, both caregivers and administrative. We also have Gentiva Hospice coming in and they are wonderful!!!

The facility is gorgeous (it's new ) plenty of staff and very caring. Large rooms in memory care and they have many activities for The dementia patients.

Our loved one is now at Silver Oaks, which has been amazing. It is expensive since he doesn't have insurance coverage, but worth it. [name removed] is absolutely amazing! She has done so many special things to help my father who has Parkinson's. Things we wouldn't have even thought of. And the rest of the staff has been wonderful as well. I would highly recommend Silver Oaks memory care! They have really gone above and beyond for my dad and they treat him like they really care.

Cooper Trail Senior Living is a wonderful facility with caring and professional caregivers. My Mother was very well taken care of during her short stay there. Mom passed away a year and a half ago. I would heartily recommend Cooper Trail Senior living to anyone who is looking for a safe and clean facility for their loved one. The facility is always spotless, the staff it's very attentive, the food preparation is delicious and there are activities for the residents as well as little road trips

The campus has all levels of care: memory unit, nursing home, rehab and assisted living. They also have a great OT\PT dept. and the food is amazing. The only reason for the "3" is because their assisted living rooms are very small.

Expensive to sign in but then the third month was free so that was really nice! Everything is clean and nice. People are friendly and lots of familiar faces from the community of Winchester. Plenty of meal services, a small gym, and activities for all.

The staff are very helpful and friendly. They have activities they do with the residents. I could not ask for any better care for my mother. I definitely would recommend Cooper Trail to anyone looking for assisted living or for memory care.

The best facility in southern Indiana! They took excellent care of my family members. Compassionate, caring, and professional staff from administration to caregivers. 5 stars! Keep up the great work! This should be a training facility for the standard in healthcare. They're raising the bar for sure!

Staff are always helpful, but follow up can be slow at times. Good about contacting me if there is an issue. Security is lacking, but it hasn't really been an issue. I would definitely recommend the facility.

Very nice facility with exceptional staff where most have been working there for several years. They take a personal approach with each patient. The food is good too. 5 stars for Wellbrooke. Mom was very well taken care of.

I am a former resident of Harrisons Crossing Terre Haute of several months. Coming from a hospital that recommended a facility such as this. Being kind of a "sick puppy" I dont remember much of the first part of my stay, except for a few instances. One being a nausea experience in my room that showed great patience by a nurse and two atendants. God bless them. would like to elaborate but dont feel like I should. There were other instances involving other symptoms. I dont believe anything dangerous to others. Point being the excellent care provided at the time that I remember. This period was short lived and I started physycal therapy by some very special people. I tried very hard during my therapy as I wanted to do well and be well enough to go home. The food was excelllent, the servers did not take long in remembering your name and what you preferred for breakfast. Imagine! Weekly entertainment included movies, excellent live musical shows, more. Am home now, thanks to care crew.

My loved one is currently a resident at Walker's Trail Senior Living and everything has been great for her at this facility. The cleanliness and friendliness are great. The food and activities are great. The staff and care services are also great. I would recommend Walker's Trail Senior Living to family and friends.

It was a great experience for our family at Walker's Trail Senior Living. The staff took excellent care of my brother. They were always very accommodating with whatever we needed. The facility is clean and very spacious.

I toured Creasy Springs Health Campus and also did two drop in visits. I was never there during mealtime, so I don't know about the food. But otherwise, it seemed great. They even had activities for the residents on my weekend visit.

My loved one was here and it was a very good experience. They have caring nurses like you would hope for. They have a sort of rehab boot camp that includes all kinds of therapy help that comes in. Again, a great experience for us.

I was helping my neighbor get information together for short stay (I hope) . The office lady l believe was very helpful ., a that made us feel welcomed meeting some of the thee others were quiet surprised how friendly they all were , the food was smelled good. Thank you to all the great people .

I enjoyed my stay at River Pointe a great deal! I came home able to take care of myself. The staff were all beyond helpful, the building is beautiful and clean, therapy terrific, and the food was AMAZING. When I say amazing: prime rib, fresh salmon, sirloins, homemade fried chicken, bbq ribs, the list goes on. In addition, there is a large menu, not just a single option each meal and the family brunch buffet was second to none!