Traditions Management

Traditions at Brookside is a wonderful facility. [name removed] did an amazing job with our tour and giving us all of the information and taking care of the admission process especially with Covid challenges. [name removed] is an amazing director. She even went herself to pick up cable for mom's telephone and installed it herself. I think the staff, nurses, therapists and aides are very helpful. They seem a little stretched and I think that is due to the challenges from all the Ccovid protocols necessary at this time. And I appreciate all of those precautions.

Beautiful place! My mom and dad really like it and as hard as it is to move, they are excited about moving in. From first touring to setting a move in date the process has been as smooth as one could expect. I LOVE the idea of the move in coordinator being with them to help for few weeks to come to help them get settled. Traditions at Hunter Station was the best community by far and so glad we decided to go with them.

Unfortunately, I don't have specific stories to share because my mom admitted to Brookdale Medina South during COVID, so I don't get inside the building, and my outside visits with her are few and far between. I will say throughout COVID, they have done an excellent job to keep all residents and staff safe from the virus. They are very accessible by phone and text to answer any questions I have, and I feel they truly care for my mom and treat her well. She is in the memory care unit and has made a few friends with whom she spends her days.

They do a good job overall! I'd change a few things but they have worked very hard during this uncertain time.

I was very pleased with the overall community. I am interested in Independent Living and felt that their garden homes were quite lovely. I plan to decide with my family and have them get back we will look at this again.

Really wish we could see mom more but understand rules have to be followed. Staff work very hard to help residents and families.

My husband had a double room with each side having large windows, a large bathroom, and really large closet. As my husbands needs increased I need to bring in my own caregiver. It was a lovely place but they were not able to manage higher care needs. They did welcome hospice.

I would say that there definitely needs to be family participation in the care services. It is a nice facility but the don't have the ability, or the staffing, to offer a higher level of care. They can only offer very basic assisted living care. We chose Traditions because it was a pretty facility, close to our home, and was a smaller facility .

We are quite happy living at Traditions at Brookside. The staff and other residents are helpful and friendly. Our town home is well designed, comfortable and spacious. The staff works hard trying to accommodate the interested of residents. I think the rent is high. However, I am learning that all retirement homes are expensive. Traditions rents are in line with other comparable facilities in the area. There have been some problems with service in the dining room. Service has been spotty. However, management is working to solve those problems. The food is generally quite good.

Watched this place being built - didn't know I would be living here. But it's been a wonderful 2 years. Lots of new friends and entertainment. Staff great.

Current place of residence. Care costs escalating.

Beautiful facility. Large community. This would be too much walking for my mom. It is a one level facility, which is a must for my mom, but this is just not a good fit at this time.

Very nice but too expensive for services offered.

In general I am pleased with this assisted living facility. For over a year there was a great lack of responsibility given by the dining room servers who were in high school. Service has improved. There's also a lack of coordination and advance notice for some events.

I am lucky to live her at Gentry Park. They take care of all my medical needs and the food is good

Good place to live. Employees are friendly and helpful. The building is well maintained. Residents are friendly. Our friends who visit are impressed with the facility.

very very nice place. They have an impressive array of facilities and lots of friendly people. The downside was the parking situation wasnt ideal and the facility seemed "too big" for my mom.

Very nice facility. [Name removed] was very informative

Seems like a very nice place. We were looking at the Clairbridge section. Residents seem week cared for and engaged in what was going on. They were eating dinner when we were there. Will definitely consider this option in the future. They are all self pay though and do not take Medicaid.

The tour was good it was a nice clean community. The staff was friendly. It was brand new it opened in February. They just didn't have the care we needed for mom. So we had to choose elsewhere.