Traditions Management

We chose Five Star Residences because it just felt homier. She had some acquaintances as well and the price was in our budget. One thing that has been an issue is the coordination between IU health, 5 star, and the medication provider. It has taken an awful lot of back and forth to keep her medical care coordinated. A lot of balls have been dropped but things seem to be improving. The staff are more than willing to work with you through everything and have been really quick to help us. I would definitely recommend them to others looking.

Our first impression and what we noticed right away was the people there. The staff members and even the residents are very friendly and have a desire to help. Even though our loved one does not choose to participate in the activities they do have plenty to offer during the day.

They have super friendly staff, are responsive, and caring. Overall it is a good experience for us and my loved one. I can call anytime to check on my loved one. Everything is good. I would recommend Brookdale Lakeview Crossing to others.

We've pretty much had a good experience. The place is clean. They keep it up. They're friendlier than any place like this I've ever been in. And I think they're doing good with the care they're providing to my loved one.

Traditions is an assisted living memory care facility that opened in June 2020... which was a hard time for everyone. I chose it for my 84 year old mother with rapidly worsening dementia and I'm very happy I did. All the staff have been so courteous and caring with her. The challenges they have faced with keeping employees is similar to everywhere else in this "post-pandemic" times... I know they are doing the best they can. Highly recommend.

Nursing department needs lot of attention, especially regarding timing and accuracy of meds. Food service - dining room is not always clean and staff needs training on how to handle dirty dishes and serving food with appropriate utensils.

The staff at Park Place was professional and gave a good tour. But the cost was considerably higher, and I just didn't feel a warmth there that I felt at the facility I ultimately moved into.

We chose Traditions because they had a discount rate going on at the time that we were looking. He has got a private room and it is a good size for him. I do think they could use improvement on communication to families as far as far as what is going on. Overall I woudl recommend them to others.

I would definitely recommend them. It was a great place. There was good communication from the staff to our family. The care was great. They're very involved with their residents.

The management team at Traditions was available, communicative, and always willing to help through my Father-in-law's transition there. So many residents are happy and enjoying their time due to the team's efforts, from dining to activities.

I love the staff. They are helpful and the building is clean.

I am pleased with my apartment and with the community itself. Friendly staff and comfortable living.

Traditions is a friendly place. We have been there for 2 years and are happy living there. It's not perfect but we are content and would not consider moving.

Room for improvement but given the difficulty in finding good workers, not bad at all. Home to me.

I've been very happy. The only real problem has been keeping staff, and I think that's a problem all around. They're dealing with it quite well so far. And the staff that are here are excellent. I'm very happy with my garden home and have had no problems.

It's a very friendly, cozy, small-feeling place where the people really care about who they care for. No one is a stranger here for long. The cliché that places like these are cold isn't true here. It's comfortable and you quickly become a friend and someone that's known. No one falls through the cracks.

It's very comfortable, the apartment and people are lovely, no complaints. I would recommend it!

We toured the memory unit. Everything was just okay. Did not look like a lot going on. Could have been a down time but was hoping to see more activity and interaction. Unit was bright but had a few stains on furniture and floor, but that happens. A little pricey.

The mission and what the managers are communicating is wonderful. The individuals who are doing the leg work are understaffed and therefore the mission is not met. My loved one enjoyed the food that was served.

Our tour was fine. I felt Traditions would have been adequate for my loved one's needs, but I left the decision up to her. She didn't have anything negative to say about Traditions. She just felt a stronger connection with a different community.