Traditions Management

The facility is very clean and well maintained. Maintenance is very responsive. The staff are all very friendly and accommodating. Move in was a struggle with various nuisance things like cable/wifi connection. The is a distinct lack of leadership. The director is not accessible to the residents and it seems, from the outside looking in, not to the staff either. There have been multiple instances were the right doesn't know what the left hand is doing. Both my mother and I have had and have long careers in the business world. This facility is lacking leadership, organization, communication, and is poorly run. One strong suggestion is a list of move in instructions. Contact information, who is responsible for what services, when is the trash pick up, cable/wifi connection, etc. One comprehensive list of general need to know facts when you move in to a new place. This would make it easier on the staff as well as they would not have to take time out of their day to answer continuous questions. It is a good place. It just needs some organizational and management/operational upgrades.

From the first time I visited 5 ?? they showed genuine compassion and care giving. The first visit they went out of there to say we are a family, and every single action since then has affirmed this statement. Most importantly my mom loves her home and the community of people inside that building.

Active support of family members, without overkill (not visiting EVERYDAY) very helpful. Lots of encouragement! When we find someone in need, we will surely recommend Quincy place!

My loved one is currently a resident at Traditions at Hunter Station and everything that we've dealt with has been very good so far. I would recommend this facility to others.

My experience here at Traditions at North Willow has been a positive one. The nursing staff has been extremely helpful and caring for me and my wife. They are all friendly and I am thankful to all the staff at Traditions for showing up each day to take care of us residents here in the community. There is a wide variety of activities that I participate in and having the option of weekly Catholic Mass has been a blessing.

Everyone has been extremely nice and helpful. Servers at lunch most of them are very nice and we have been pleased with interaction with everyone. Food isn't always the best. It is hit and miss on that but everyone is friendly and helpful.

Facility is very nice. Staff is pleasant and most helpful.

We do not think that it's a good value. We would move if we had more money No bars in the showers. I was told it's $[removed] to put them in. Now there is a bar by the toilet- but not the shower. It's irresponsible not to have a bar in the shower at a senior facility. Food is not good. The neighborhood is nice.

Overall, the community is convenient and the staff is caring. It works having family members close by to check in and make sure their care needs are being met. Brookdale was chosen because it has the best room set up since it's double occupancy. And fairly close to family.

It was close to my home and we knew some ladies that already lived there. I only visited 2 other communities, so I don't have a lot of experience to compare, but, so far, yes I would recommend it.

My mother and family have been very pleased with Traditions. From the day my mother moved in everyone has been pleasant, friendly and helpful. There are enough activities for her to partake in if she wants to. And has been encouraged to participate and try different activities. The size of the complex is just right for her. Big enough to get around but small enough for her to meet other residents. I was wondering is the a monthly email that goes out to family members on what activities or happenings at Traditions.

The staff at Traditions have made my mother feel welcome, comfortable, and cared for. The nursing director and staff are attentive and care deeply for my mother's well-being. Traditions also has a robust activities calendar which allows my mother to engage in a variety of activities, including exercise classes, bingo, crafts, and music performances on a weekly basis. On-site services like physical, occupational, and speech therapy, as well as a beauty salon have enabled my mother to get the services and pampering she needs and deserves.

People were professional and the place was very nice. I would recommend to others.

It was great and very helpful. We picked this community because of the location to family and had private room with bath.

All Assisted Living Facilities are ridiculously expensive but compared to others the price for product was good. This was the only place we visited that the "top dog" introduced himself to us and offered to answer any questions we may have. Returned calls regarding questions promptly. Refrigerator in kitchenette was not wiped out and dust from wall repairs were not addressed but otherwise room was okay. Mom seems happy and is much more engaged with life since moving in

My father lived with my husband I for about 2 years when he needed more care than we could provide. We previewed several care facilities in Fishers and were thrilled when Meadow Brook called with an opening. The facility is beautiful. The staff and other residents are so friendly. The move was smooth and my father felt right at home from the first day. We feel very fortunate to have Meadow Brook as part of our family.

Good facility if you are still fairly independent when you move in. But level of in house nursing staff for monitoring resident needs or health changes is very limited. Residents still need to manage their own outside doctor visits when a medical issue arises. No visiting doctor. Food quality varies up and down. New vendor started a month ago.

Overall, it's been a good experience. They were really nice & informative & mom knew a couple people there.

Our loved one loves the Traditions of Lebanon community, so far she has had no complaints. The staff members are always cleaning, the meals that are prepared are good, and the doctor is able to come to the community. Our loved one is treated very well there.