TJM Properties Inc

First of all the price was what drew me to move to Bayside Terrace. I have found the food service to be only tolerable. The tables are not as clean as they could be. I always bring wet wipes to dining room with me and I wash down my place. The service is good sometimes but most times it is not. Last dinner service I arrived at a table and it had not yet been cleaned off from the person before me. The server took my order and then delivered my meal before cleaning away the dirty dishes. Many times they will completely forget to bring silverware until our plate has set there and the food has gotten cold. I do have a nice clean room and hope to get VA benefits soon so that I can afford a little better.

I enjoyed a brief residency at The Grande in Brooksville, Florida. I write to especially commend the 'servers' in the dining room all of whom were dependently gracious, patient, and accomodationg. Kudos to the management for having [Name removed], [Name removed], and [Name removed]. on their staff!

Nice p!ace, mom loved having her car be able to live with her. She no longer is there, though. She passed away in aug.

I never toured this community in person just online. But from what I saw I knew instantly that it wouldn't be a good fit for my dad. There were too many levels that he would have to contend with it looked like a regular apartment building.

This community is understaffed and they are doing the best they can. The housekeeping is a weak link, however they are working on trying to improve this. The food is good and they offer a really good variety of choices. The memory care dining room is not as nice as the assisted living one. They are short on activities. They do have a secure yard so the residents can go outside. I would say for the money this is about as much as you are going to get.

Maybe I was expecting a little more attention to my loved one . I noticed her trash was piling up in her room , bed was not changed, or clothes not washed, toilet was slightly dirty. Was wanting her to be looked after a little more as per showering, medications,etc. I don't go to see her every day as I work , but do go every few days. Very relaxed area , like it says holiday resort , beautiful place , staff is very nice , and very helpful.

This community was very nice. We enjoyed the tour of the place. The staff was very helpful with everything that we needed. We liked the activities plan that they showed us. We just did not want mom so far from us.

After visiting a number of facilities, we selected Summerfield with our parents concurrence. Their accommodating room sizes, facility appearance and cleanliness, food quality, and affordability were among the best that we had seen.

MY tour of the Sunset Lake Village went well. The place was just not a good fit for my mother. The building was kind of old, and there did not seem to be many activities going on. I'm sure they have great care, but it was not what we were looking for at the time.

Spring Haven has a very friendly atmosphere. Staff is very friendly to all. The food is ALWAYS excellent and having a variety to choose from is important. The facility itself could stand some upgrading. It's dated and needs more detail to cleaning. The rooms are equipped with brown carpeting and faux wood; seems a little dreary. Needs to have lighter or brighter colors. The cleaning service needs to pay closer attention to cleaning the bathrooms. Overall, I recommend this place.

They have been very good about getting him to his appointments for radiation therapy. There are a couple of workers there that are very nice that i'm very pleased with. However, I don't know if their staffing is sufficient. There also needs to be better communication. [removed]

My mother is relatively new in Sunset Lake Village, but thus far it has been a positive experience overall. I especially really liked how they made it really easy to get her set up in there. Going through these changes can be tough and they really helped to make it a very smooth transition.

The initial experience was wonderful. However, they then had some staff leave which led to issues with transportation. They promised to take my grandmother to see her sister nearby once a week. In two months she has been once. That said, the overall experience has been a very positive one.

Overall a good place. Admin could be more present. Food quality has declined tremendously in past year. Also I hear complaints of very limited activities.

It is adequate care for an affordable price. Our loved one seems content. Food is just standard institutional food. Not very creative or visually appealing but satisfactory none the less. Activities can be more creative as well. More exercises classes would be good.

The residents I've interacted with are very friendly and seem happy. When I interact with the staff they are very friendly. My loved one says they aren't very responsive to her, but that might just be her expectations. Apparently they could really improve on the food. I ate there once with her and I agree. My loved one says it's terrible and apparently other residents feel the same. The hallways, hall bathrooms, and elevators could be cleaned up / refreshed and have a better appearance. Not sure what they can do about this, but there is a resident who must smoke so heavily that his pungent cigarette odor lingers in the hallways and elevator for a very long time. It's not your usual cigarette smoke - it is a high saturation like I've never experienced.

Accommodations are good. Food service is sub par. Assisted Living leaves alot to be desired. I would give the med techs and management a 3 out of 10. Not the med techs fault. Hopefully things can get better. If not i am gone.

Spring Haven staff is very knowledgeable in regards to helping families navigate through the assisted living process. The patients rooms are clean and activities are always being developed to include family members. I do wish the staff that worked on the weekends in the memory care unit were a little bit friendlier.

The Administration is rigid and doesn't stand behind terms in individuality negotiated agreements and attempts to move guests to a higher level of care without pre-determined costs and unilateral assessments.

I would recommend. The staff is awesome! The residents are very friendly, and welcoming.