The Blake by QSL Management

Beautiful building, common areas very nice. Rooms seem a little smaller than Brighton Gardens, and it's a little more expensive. Felt like a sales pitch from everyone, but they were nice. About equally far from me, further from my brothers than BG. Plenty of choices for food. Toasters not allowed.

Spoke to mgr. Will encourage Mother to visit/move, etc... Very promising place.

We were warmly welcomed and was given a wonderful tour. We dined on a very tasty lunch, and had a chance to speak to some of the residents while dining. The facility was very clean and nicely decorated (Christmas decorations). We liked the Facility very much. Primarily an independent living facility.

Liked the care to resident ratio. Weird layouts.

My Mom's favorite place. A nice homey atmosphere. Easy to get around.

Owner and husband were great. Great benefits. Mom and grandmas favorite.

i think this is the place i like

Very enjoyable and informative. A little worried about dad just qualifying for a studio apartment, but - this was a wonderful facility.

Very nice

6/8 took tour with the director - really liked it.

toured this property, thought it was very nice but have not made any decisions yet.

Nice facility, but assisted living only; she needs independent living right now.

The overall staff is very friendly and pretty attentive. My biggest concern is the medical attention. My loved one is in the independent living side. And although they do say that they have 24-hour nursing on-site, they outsource the physicians. The person that comes in to see my loved one is a PA (physicians assistant), and they've switched the PAs. Although there is a portal for families to access medical information, the PA does not regularly keep up on it. So I feel like I have to chase them to find out medical information, which is upsetting. You place a loved one believing they're going to get the right medical care. You don't just want them to have friends. You want them to be well cared for. And they aren't forthcoming in the manner I would have hoped. That being said, if I do put in calls to find out the information, they are receptive and do follow through. My loved one is getting three square meals a day, and they do her laundry. The other residents are friendly, and she has made friends. And ultimately I do feel comfortable that she is being cared for.

Our family had an in person tour and the experience was great and the location was perfect. However, the laundry was not included in the service and we know this was going to be a point of contention for our loved one.

Everybody here was very pleasant to work with and it was very adequate for my brother. This was one of the only facilities that is smoking friendly. Most of the rooms here have balconies from what I saw. Most people who lived here needed quite a bit of care and this is an independent living community. The turnover here was pretty high while I was here, so I think that is a sign a lot of people were not happy. In general, it certainly served my brothers needs. I talk to people who are still here and they have had a remarkably few COVID cases, so it seems well managed and contained and I am very impressed by that. They do have a nice, woodsy outside area to walk in the back of the facility, so it does not feel like an urban environment. When looking at The Regency House I would want others to know that there is not security cameras and at night there is no staff members. They also have physical therapy on site.

My dad lives on the nursing facility floor, the current nurse he has now is really great. He doesn't get the chance to participate in the activities provide, but the activities coordinator is fantastic. The overall community does offer a variety of activities. Something that really stood out to us was the floor plan, the rooms provided are decent size. The food there is good. The front desk employees sometime seems to be a little be "slighty". Depending on who you talk to, one seems to be very on top of things, where the other two seems very flustered.

I do not live there myself , but a friend does. She is happy with everything accept the food. It is not always a pleasant experience. Joining her for Easter I see why. I found it to be of poor quality and just plain yuk. She had beef which was as tough as shoe leather. The place appears to be clean. The staff has always been friendly and helpful. My friend has been enjoying the activities, and find them a good experience. There seems to be an all around good atmosphere for someone to be.

Overall satisfied / some intermittent problems with care givers response time to calls and cleaning apartment. Very friendly caring staff! Food could be better

pe0ple are nice and they try very hard to make people feel good. I do think they need more people working and the food needs alittle more creativeness

The staff and residents are friendly. The facility has activities that help the residents do more things outside their apartments. The facility has a walkway where residents can enjoy walking and exercising. My only suggestion is that the food served should be a more balanced, healthy meal with less salt and sugar to help improve the residents' health and nutrition.