The Blake by QSL Management

My husband and I have really enjoyed our experience here at the Washington Commons. The resident managers are very nice and very helpful. We are moving out though because we got a two-bedroom apartment.

My sister and daughter toured on 8/21 and spoke very highly of the facility. They were impressed with the level of attention given to residents with memory issues. The residents were clean, as was the residence.

I was impressed with this facility. Shannon did a good presentation. I really like the facility and the activities that are held to keep residents (esp dementia) engaged and interactive. Visited on 8/22 and it's at capacity. It is certainly on my list of possibilities.

Well one thing they could improve on is the food, she's had some complaints about that. When you sit down, you have to be there when they start serving because if you show up too late, you do not get served. We had a couple issues in the beginning, but we straightened them out. They are dedicated and willing to work though.

We just moved Mom in this past weekend so it's kind of early to give a complete review. Initial impressions are good. The management is very helpful and eager to please and make Mom comfortable. There was a gift basket in the apartment filled with very useful items. It made us feel like they really welcomed Mom. Everyone, from the residents to the wait staff in the dining room to both managing couples, is very friendly. The apartment ( a deluxe efficiency) was move-in ready. So far - so good!

My interactions with them have been very positive. They have been very friendly, and easy to work with. They have been very up front and very above board, they treat the people there very well, they know everyone there by name and where they live. They are very personable. They were more affordable, and mom really loved the atmosphere here, liked a lot of the ladies. They had nice grounds, and they treat the whole place like a huge family. I will say that there was a mix up when it came to negotiating the contract, there was a special deal but we didn't realize until it was too late that it disqualifies you from the price lock, so I would double check those details when you are negotiating.

The atmosphere in this place is very pleasant - bright and airy. The management is very friendly, and my mom is mostly content. Her unit is niice. However, the activities director does not possess a warm and loving disposition needed for such a position. Also, the housekeeping is lacKing. My mom's weekly cleaning has been skipped twice in a month, and is not done thoroughly. The food is mostly good, except sometimes too salty and cake is sometimes too dry.

Really nice community and facilities for assisted living. Expensive but has lots of services. Would consider if needed assisted living.

Cottage Landing has been a blessing in finding a caring and safe environment for my brother with developmental disabilities. The staff and community have have been wonderful in making him feel a part of the community. His quality of life is greatly enhanced since becoming a part of the community. Thank you Cottage Landing.

I think the promise more than they can do. As far as the number of staff that helps people. Overall, its very nice. It's very well run. The inside of the facility is really clean. Everyone is very nice there. The residents and the staff are both friendly. The value is pretty good. I would recommend the Sunrise At Buckhead to anyone looking for a nice community. It has been an overall positive experience.

They are doing good. There have been a few issues where they have run out of staples, like peanut butter and Ice Cream, and the things that the residents like to eat. They have a lot of activities, and the people are nice, the staff, and the residents, both. Overall I think it's a nice place.

The staff is very friendly and extremely helpful. They do their best to encourage residents to participate in various activities. The staff seems to genuinely care about their residents and we are pleased to have chosen this facility for my parents.

The Fountains At the Albmarle is a nice community. They are doing a fine job. My parents are quite happy being there. They are an honest facility. It is very clean and fresh. Everyone has been kind. We are very pleased.

Very nice

We toured this. Very nice.

She seems to be settling in pretty well, so far so good. She tells me the food isn't quite up to par. Other than that, we don't have any complaints. It's clean and the staff is friendly. Overall they do a pretty good job.

it was clean and nice the food could be better but the staff members and the facility was nice said staff was friendly and helpful said she would recommend for others and their families to go gave the facility an over all 4 star rating said it was clean inside and outside said the care was a over all 4 star rating said they was very open minded people down to earth staff gave the value a 4 star rating as well client said that the cleanliness was very good and that it smelled clean and looked clean in and out...

This is one of the places we were toured when looking for options. I felt like it was a great tour and a fine facility.

Royal welcome, lots of activity, friendly residents, great rooms (all different), enthusiastic dining manager, carpet a bit worn in places, minor painting and repairs would spruce up the place but neat and clean

It was very good. The only problem is that its a Independent community and we were looking for assisted living. That is two very different animals. We liked what we saw here though primarily due to its main feature "Helping Angels" They are caregivers from a outside origin. Other locations provide most of things be people would need but only 3 to 4 hours at a time. Helping Angels provide care depending on the task and not on a required hours at a time. Nobody else has anything like that in Richmond. That made our decision on the spot because of that.