The Blake by QSL Management

My dad is thrilled with the food here. His previous location's menu was not well balanced and he gained an unhealthy amount of weight. Here, he is eating better, dropping the extra pounds, and is a lot happier with the variety on the menu. Maintenance is a little slow to respond. For example, it took them over two weeks to hook up his cable and resolve some other simple mechanical issues with blinds, smoke detector, and ceiling fan. Once addressed, though, everything has been fine! It took the facility two weeks to get him in the system so that I could sign in to visit. I didn't stay away because of it; I went in anyway by signing in as a visitor to an event or tour. It was very off-putting initially because it made him feel like he was not fully welcomed. Despite the initial challenges, I would still choose this place for him again. He really likes it there.

Facility is excellent and well maintained, staff have been kind, considerate and helpful. The main criticism my sister has is the lack of reasonable quality food. She is even considering moving due to this matter. Since I don't eat there I have no way of knowing if her expectations are unreasonable in an institutional setting or if her complaints are well founded. The accounting for her stay has been slow and rather sloppy, but they were easy to work with to make the corrections needed. It was confusing because originally she was only going to stay a short time for respite care but changed her mind and decided to make it a permanent change so she switched rooms and that caused some confusion. My sister is in failing health so she is doesn't interact with other residents or staff all that much.

All employees are super nice and helpful. Maintenance needs are usually met within 24 hours. The food -- well, it has A LOT to be desired. No flavor or seasonings. For example, spaghetti has no basil, oregano or garlic. Housekeeping does the basics only (but something is better than nothing!). Activities are OK but rather boring. General Manager has only been on site 4 months and she seems to be trying hard to make positive changes. She frequently works 12+ hours a day.

A great community of welcoming people. Everyone was the new kid at some point. Each person whether resident or family member can experience that by a smile at a meal in the dining room, walking down the hall, or attending an activity. No pressure to join but even the staff are open encouragers not "just doing a job".

I'm 63 years old and still work full-time. I was the first "younger" person to move in. Since I arrived two months ago several more have moved in. Rivers Edge is very nice. The new owners took over in July of 2024 , I think, and invested a lot of money on refurbishing the entire place including the apartments. For a single working women like myself having all food, utilities and maintenance included in your monthly rent was just what I wanted. All of the staff have been professional and friendly. The other residents are amazing. They were so welcoming to me. I love talking to all of them on the weekend when I am around more. The management staff is working hard to put procedures in place to make everything runs smoothly. Oh and the food has been great (thanks Chef [name removed] and [name removed]). This is truly independent living, not assisted or memory care. If you want a nice, safe place in Savannah, GA I highly recommend Rivers Edge.

Mom & Dad are settling into their new independent living. They rave about the variety of good meals, the courteous staff, cleanliness, and activities. Very happy to hear our parents are acclimating & comfortable. Parents are treated like family which is very reassuring. Staff are very helpful & friendly.

We have had very positive experiences with the staff, particularly since The Barclay took over from Anthology. The activities that are planned and the staff that run them are wonderful. My only complaint is that the elevators break down frequently, which is not only inconvenient but is a safety hazard.

Silver creek took good care of my husband while he was there. I think he was difficult.

We had the opportunity to tour this facility for my MIL. Friendly staff, very informative. Price point is good for the level of care we would need for her. The place is a little dated, but solid in terms of hurricane preparedness.

Facility is clean, staff helpful and friendly, and the meals are good. My family member is very happy there. The residents are also welcoming and friendly and my family member has met many new and varied friends.

Food quality and choices could be improved upon. I like that I feel safe with my mom at this facility. I like that they know the clients and will report any variations immediately

I would recommend it. Especially for independent seniors or people with mild disabilities. It was more reasonably priced. Had a handicap accessible room and included meals with a caregiver option on-site

Overall, improving under Barclay house management. The addition wonderful front desk makes a huge difference. They call everyone by name, which is very important for our seniors. The food is much better under the new mgmt. It is a good value for the cost.

Communication with management leaves something to be desired. One of the reasons we chose The Blake at Biloxi is because there is an enclosed open-air courtyard and flower garden for residents to wander in.

We have been at The Barlcay, formally Anthology, for 2.5 years. Everything since the changeover has been better than under the previous manager (Anthology). The staff is more attentive and friendlier and the communication has been better. The only way to get the full value of the facility would be to use everything they offer, ie. pool, billiards room, movie theatre, exercise room, etc. Considering the age and physical limitations of most of the residents, many of these things seem unneccessary. It is also hard to consider anything an excellent value for the cost, even though the monthly charge seems in line with other facilities in the area. The dining hall food is very average and the selection does not vary, but the Bistro that operates from 10-2 is excellent.

It is a newer facility that seemed more like a hotel than an assisted living facility. It is spacious and built to withstand Cat 5 Hurricanes. It is a wonderful environment, but there are different levels of care and they all come at a cost. The facility is also very peculiar about their exposure to liability. If a loved one needs to be hospitalized, this facility seems to want the individual to go to another rehabilitation center before being brought back to the facility, whether they need it or not.

I do not think there is anything for them to improve on and we would recommend this community to other families who may need a place for their loved ones.

My sister has been staying at Sunrise of Johns Creek on their road home program, which is temporary respite care. [name removed]is very comfortable there and feels safe and that means the world to us. Sunrise of Jones Creek is a beautiful community and the grounds are meticulous and so beautiful. [name removed]wants to go home but is not able to return yet because she has many stairs in her house. If she can afford it, I hope that she can stay there long-term.

The staff are friendly and we are hopefully the new management can make improvements

If you can afford it and elder needs little to no care (independent living) it may be worth looking at. They were the nicest for the least amount of money at the time and had the largest room (she wanted separate rooms I.e. 1bedroom)