The Arbor Company

I would definitely recommend Arbor. The staff are exceptionally friendly and helpful. The meals are good quality, but as with any other facility it is difficult to please every taste. Housekeeping is okay. I am used to more in depth cleaning, but they do exactly what is promised and that is fine. Move in was good with a proviso that not everything is put where you want it - but it would be silly to complain when I didn't have to pack boxes or unpack most of what we brought. We have only been here 2 weeks, have not done much of the activities and didn't sign up for family notifications. The apartments are special in terms of their space. They get a 5+.

I can't speak highly enough about this facility. I feel so blessed that we were able to find such a wonderful place for my husband. They did their best to make it be the closest to being home as possible and succeeded totally. The staff are professional, caring, friendly, and everyone goes out of their way to make you comfortable. The food is fresh, tasty and varied. The facility is very clean, and again, very homey. They cater to the residents and have many activities to keep everyone happy. Special kudos to [names removed]. They are incredibly amazing and went way beyond their jobs to do whatever they could to help and make life easier and more comfortable for my husband and me. I can't thank them enough. Summit of Uptown is a find and I can't recommend them enough. I haven't found one negative criticism in the 3 months that my husband has been there.

My loved one was previously a resident at The Preserve at Palm-Aire and everything was great. I would totally recommend this facility to others.

Everyone has been super friendly and helpful. They seem to know most everyone by name, which provides a very homey feel. The communication has been good. We are able to reach someone when needed and they call us with updates, not just urgent situations. The move in was super smooth. We used the moving company recommended by Palm Aire and I highly recommend that. They are familiar with the grounds and know how to work with the older population. My dad really likes the meals. Overall, I would definitely recommend Palm Aire for assisted living.

Once upon a time, in the vibrant community of Arbor Terrace in Lanham, Maryland, there was a dedicated and passionate Director for Engagement named [name removed]. [name removed] was not just a wonderful leader but also a genuinely caring individual who went above and beyond to create a warm and welcoming atmosphere for the residents and her staff. [name removed] had always believed that engaging and stimulating activities were the soul of any vibrant community, and she dedicated herself to making sure that the residents at Arbor Terrace had a variety of enriching experiences. She possessed a natural flair for creativity, constantly coming up with innovative ideas that brought joy and happiness to the lives of the community's residents. Your programs are informative, and educational, and cover current events of the date, time, month, or season.

We had an additional referral from [name removed] the Sales Director at Arbor Terrace that was tremendously helpful. So far my mom is loving it there. No complaints at all! I would definitely recommend Arbor Terrace Middletown to others.

I picked Arbor Terrace because they were the only affordable community with all the amenities for care for her. They were very thorough in finding Mom the best care for her.I would say that they are very friendly and met all Mom's needs. Arbor Terrace is always very clean and they have activities for every senior depending on their ability. I feel that Mom is in the best place for her.

ALL of the staff that I've interacted with have been awesome. The facility is clean and everything is organized and simply beautiful. It's like walking into a 5-star hotel. If I ever need an ALF for myself, I hope a room will be available.

My loved one is a resident at The Preserve at Pal-Aire and is doing quite well. Our family is extremely happy with everything at this facility. When I visit my loved one, I am happy with what I see.

Arbor Terrace has the best staff, great amenities and good food. I have been a resident for three years and are pleased with the community. Teaneck is a nice area with lots of shops and the community overlooks a nature preserve.

The quality of care is great, but he doesn't need much care. The meals are good, but he doesn't do many meals there. For the activities, they could mix it up a little more. Tracey is really great. AL is expensive everywhere. Yes, we would Absolutely, recommend this community to other families, but he doesn't require much care.

With the meals and dining service - The only feed back was that is closes to "early" BUT that is my father in law needing to readjust. My in laws are in a cottage and they like how close they are to the main building. This was a downsize but they are really happy with the space and features. They are still settling in but I know my MIL has taken advantage of a few of the lectures and she's looking forward to joining in some of the card groups. They said everyone is very friendly too. And the grounds are well kept. As the kids we were just happy to know that they were in a safe place with multiple levels of care.

My brother was in a memory care facility in Virginia. We moved him to Pennsylvania to be closer to family but the difference in the facilities is remarkable. Arbor Terrace has been so wonderful to my brother. Yes, he needed a couple days to adjust but the staff was more than able to handle that and he is doing marvelously now. The staff at Arbor Terrace in Exton are super people. Where do they find such kind people? They are so friendly and caring and attentive to each person. I appreciate the text updates from the memory care director who is on top of everything and knows what to do. I am so thankful that we moved my brother to Arbor Terrace in Exton.

I have excellent service when I need it and complete freedom all the time. I just arrived back from an evening with family and was met at the door with a friendly welcome. I recommend it for anyone, but it’s certainly good for me.

My husband and I recently attended an event at Arbor in support of our daughter. We felt motivated to write a review based on our experience. We met several residents, they were all happy and engaged. We were greeted by every staff member, the entire atmosphere was positive and uplifting. The community itself is gorgeous! Needless to say, we were impressed by what we saw.

We have comfortable living arrangements, a great Staff, including a great Engagement Team, and so many activities in house and otherwise. We have a great Theater Room, Art Room, Gym, Pool, Courtyard and an available Physical Therapy Room if needed. We also have transportation within a certain number of miles. Many of us don’t drive anymore so it is great being with many friends and keeping active rather than being left on our own with no one around. There’s weekly entertainment too.

I definitely would recommend Arbor Terrace of Athens. They are great! I would comment that it's best to aim to do admissions early in the week. We had to travel from out of state, and ended up missing some paperwork, so we had to do admission on a Saturday which was a little problematic. Otherwise, everything has been fantastic for my loved one at Arbor Terrace of Athens.

The staff at Summit of Uptown is amazing. Very helpful and supportive. The move in process was so easy. They have been wonderful with my mom. Lots of activities. Residents are warm and welcoming. It's also great that they are in downtown Park Ridge - good restaurants nearby; also right next door to Trader Joe's. The apartment is very spacious- lots of closet space. Very light. Feels very homey. Housekeeping is great. Maintenance is responsive. Food is good and you can order an omelet or a salad or a couple if you don't like what's on the menu. Price is very reasonable for what you get. They also have a salon for hair and nails and a doctor who comes on site. My mom is happy there-I am so grateful about that. They really have gone out of the way to make that happen!

We've been so pleased with Arbor Terrace. Mom is thriving in memory care there. Highly recommend! We picked this community because the facility was beautifully decorated and appointed, and we were very impressed with the staff. There is a large , well landscaped outdoor garden which was important. A big plus was also that the facility is very convenient to all of us.

I would definitely recommend Arbor Terrace Middletown Memory Care. My mother-in-law has been there for a few months and adjusting as well as can be expected. The rooms are clean and comfortable. The staff are friendly and engaged and really care about the individual. I cannot say enough good things about them. They know individual names, and try to do what's best for the unique needs of each individual. I receive personal updates regarding my mother-in-law. I'm sure they don't tell me everything, but enough that I feel connected and know what's going on, and most importantly, what she needs. That's what actually struck me the most about Arbor Terrace-the staff makes a very personal connection. Also, the activities are very well thought out and engaging, from morning to mid afternoon. I thought the food was excellent the two times that I have eaten there. As the Memory Care Neighborhood is a rather small section of the building, I do wish the common area was bigger as I anticipate visits in the winter, when we cannot sit in the Garden, to be somewhat crowded.