The Arbor Company

After several site visits to facilities in Northeast Pinellas (Clearwater/Safety Harbor/Palm Harbor) and in Northwest Hillsborough, I selected the Evergreen (Alzheimer's) Unit at Arbor Terrace Citrus Park for my father. He has been in their great care for 5 months now, and our entire family is very pleased with all they do for him. I visit at many different times and find every team member of every shift to be compassionate and loving for all of their residents. Dad is treated with dignity and respect. The service attitude is modeled throughout the entire complex. The facilities and grounds are beautiful and well kept. I only have one negative -- cell service is spotty indoors, but that gives me more reason to take Dad outdoors to explore the gardens (and beyond).

The care is great. I can rest easy knowing my Dad is safe. The building is new, light and bright. Residents use the outdoor patio often. My Dad is very happy with the quality of the food.

I eat breakfast and dinner and I enjoy the food very much. Considering they cook for over 200 people it is amazing how they vary the meals to appeal to almost everyone. The excellent kitchen staff varies the food so we do not have the same food every day. They make sure we are offered vegetables, soups, and pies, cakes cookies, puddings and, of course ice cream.

Professional management, clean, with many activities offered.

We have been very pleased with Arbor Terrace Crabapple for our mother/mother-in-law. The staff is very friendly and helpful to us as well as the resident. They offer a good variety of activities for the residents. We feel that the security in place gives us peace of mind. We have our family member in the enhanced level of care, for which there is an extra charge, and we feel that it is worth it.

My name is [Name removed] and I have lived at Barrington for almost 6 years now. I moved here with my wife. I like Barrington as much as can be expected. The best part is that they are all one level so it is easy for me to get around. I have a nice large apartment. The staff are great and they treat me with a lot of respect and for that I am very grateful. The dining experience is good but I feel could improve.

I like the home like feel here. I like the "Happy Hours" and the music is great. It's very relaxing and I think all of the people need that. I have lived here 3 years and am really happy here

Dad has been a resident for about four months. The staff was very helpful in getting Dad acclimated. Before actually moving in, we took him there for meals and activities. Everyone is very warm and caring. I really believe everyone loves their job at Arbor Terrace. The place is not too big and not too small. It's impressive that no matter what the title of the employer, they know Dad's name and greet him very cheerfully. The nursing staff are great, and the RN's are on top of Dad's medical needs and records. It is very convenient to have Fox Rehab on site. The Arbor Terrace bus takes the residents on countryside rides and bus tours of local interests. This place is a little "chunk of heaven" for your loved one. The grounds are beautiful, the halls are cheery, and very clean.

Our family's experience at Arbor Terrace has been excellent. Whoever does the hiring for staff has chosen wonderful people. A few months ago it was necessary to seek assisted living for our mother who had mutable skeletal issues and short term memory loss. Our tour guide Shannon couldn't have been more knowledgeable or charming. We also found the director [name removed] to be excellent at her job, as is the nursing staff, and the operations department employees. Their receptionist [name removed] is a gem. It took awhile for our mother to become acclimated to living alone, but she feels comfortable there now. She has made friends, which is important. We've adjusted too and enjoy visiting at any time.

My Mom has been here a while and she’s very happy. The staff is good to her and she likes the food. There are usually 2 entrees at night that she can choose from and she likes the variety that they provide. The staff has always been very cordial when speaking with anyone in our family and if there are any issues or if we have any questions, they always say how happy they are to help. The facility is kept really clean and housekeeping comes by every Thursday to change her bedding and clean the room for her. She’s actually bragged about how clean everything is kept. There are plenty of activities like game nights and she’s been able to socialize a lot and make some good friends. Everything really is going very well and she seems really at ease living here.

The service at The Vantage is really nice, there is always someone at the front desk, they always know where to direct people, but are not high pressure, and the place is elegant inside, yet comforting. The food is rather good, but there are not as many options as I thought there might be. This place is busy. There are so many activities going on, it's always buzzing with excitement. The Vantage is always tidy, and the maintenance is very fast to answer requests as well.

Lovely location, have recommended this place to my neighbor for their mother. She needs a little extra care that they provide for assisted living. Caregivers are welcoming and compassionate.

I have lived here over a year. Anything that I want they do for me. If I could suggest anything it would be new flavors in the dining room. The therapy and medical assistance has helped me immensely.

It's a nice place. I like my room very much. I spend a lot of time reading outside in the courtyard and in my room. The time goes really fast here, at least for me.

My mother has now been at Barrington Terrace for about two months. I am very pleased with the staff and their communications with me. Whenever I go to visit, Mother is always clean and being cared for in a loving way. I ask for nothing more.

My parents really do like this community. At the moment we are clearing some things out of their current home. However once everything is done they will be making the return back to this community. It is a lovely community, and they even got involved with the activities they have available. The staff is kind, and very quick to respond to any concern they may have. I've tired some of the meals, and the food is good. I would recommend this community without a doubt, it is a very nice facility.

This place is brand new and everything is gorgeous. They have happy hour at least once a week where the residents I am assuming more from the assisted living side more than the memory care side can come and be social and interact with each other. I would have loved to move my mother into law in here, however, cost was a major concern. The assisted living side was within her budget range however the memory care side was not and her care level indicates she is in need of the memory care.

They offer a ton of activities as well as an app where you can see what your loved one is doing. They also send pictures of them participating in the activities. They offer a happy hour and have volunteers stop by to help with community activities such as an easter egg hunt. The staff are caring, friendly and helpful. The community is very clean. I get a feeling of warmth and caring. I would recommend this community.

I needeed to find a place for my brother. I live in Indiana and he is in the Fort Myers area. Contacted the a place for mom and with their help I was able to place him in a respite center. They were very helpful in all aspects.

My parents have been getting the care they need in this community. I appreciate the staff, they are good quality people who are doing a wonderful job for my parents. They can be challenging at times and they are getting use to it. I like the layout of the community, it is open and cozy with lots of light. My parents enjoy the meals 70% of the time, no specifics but they have their good days. My mom liked how she got her hair done from the onsite hair salon.