The Arbor Company

My mother has been a resident of the Vantage for the past 18 mos. She moved into her apartment after recuperating from an auto accident. Since she can no longer drive a car, the convenience of transportation was very important to us - especially for doctor appointments. The shuttle service is most convenient and gives her the mobility she needs to maintain her health, shop, dine out, etc. And, the Vantage has provided so much more. Fine dining, social activities, exercise, movies, etc. are available. Her apartment is beautiful, spacious and well appointed. It gives her all the privacy she needs along with the security to make her family feel comfortable that she is safe. The staff is friendly and helpful. We could not be more pleased.

I really like the Vantage. Everyone is so help and the food is great. The sevice in the dinning room is wonderful. Once you place your order it doesn't take long to get your order. The verity of food is wonderful. The hours in the restaurant are great. We have great transportation at the Vantage. and if we have a problem we always have someone to talk to. We have great cleaning service for individual apartments and the overall building is always. clean. We also have some great exercise classes. The instructer will always help you on if you need some extred help. Their always seem to be something to do here.

Congratulations to The Vantage for the 2013 Excellence award. It is hard to believe we chose Vantage with our dad almost two years ago. From the staff to the food; the movie room to the excercise classes everything is first class. Your staff has been supportive during dad's illnesses and extended stay away from the Vantage this year and was helpful in reintegrating him into life when he returned. We cannot thank you enough and we recommend the Vantage to anyone looking for themselves or their parents. Our children love to visit and have special dinners with their Bapa and go to the movies. They are always treated specially by the staff too!

We were drawn to The Summit because of it's prime location--walking distance to dining, shopping, movies, library, train station. During our tour, we were impressed with the choice of apartments, the friendly and accommodating staff, and open areas. There was a lecture taking place with a large group of people in attendance. The exterior of the building has been remodeled, as well as the outdoor swimming pool. The Summit offers three meals a day, housekeeping, transportation and some activities. Reasonably priced when considering amenities offered and great location. Certainly, a serious consideration for our future home.

My aunt moved into the Residences after two years of declining health, short hospital stays and months in nursing homes. While the decision to sell her home and move was emotionally draining and physically exhaustive, it was the right choice. We looked at home type facilities,too. While she would have preferred to remain in DC, she chose the Residences based on the warmth of the staff and the overall feeling in the facility. During our initial visit, many of the residents greeted her with interest and without hesitation told us of their experiences living there. She felt welcomed,open to making some new friends and enjoying a new home. She's had some ups and downs, voiced some concerns but is adjusting and enjoying her new room and her suite-mate. It was clearly the right choice.

Our loved one chose this community because it met all his requirements. I really like that the community is secure and you need to have a key to get into the building. It does expensive for what they offer but I’m pleased with The Vantage.

The staff is very friendly and the facility is lovely.

Price was reasonable. Food was very good. Personnel were very helpful. Residents were quite friendly. Daily care was appreciated. Clinic care was helpful. Parking was sufficient. Signin/signout was easy.

As a resident you get 2 meals included in your rent, free weekly maid svs, and courtesy maintenance help, if needed, for anything inside your unit. They even hang pictures. Preserve also has an area of Villa's aside from apts. I live in Villa. Happy there. Short walking distance to main bldg.

Very pleasant tour. Facility is one of 3 in the running for our family member. Additional costs for dining with our family member came as a surprise as those costs were included in the other facilities we toured.

The place is beautiful and comfortable and inviting. the activities are fair for the assisted living residents . The meals seemed to be fine. I was hoping for more consistent support being in an assisted living than there seems to be but overall it's a very nice place. The people are very nice but it doesn't seem like they really go above and beyond.

it's a lot to take in.... 90 minutes friendly care for specific needs residents appear happy beautiful decor fun activities bus rides... shopping. tours. treats. sight seeing hair salon games entertainment

What we like the most about the community is that my mom is happy there, she enjoys the dining room, playing bingo and the bistro where she does puzzles with the grand kids. Yes, I would recommend the community to others

The facility is very nice and the staff are welcoming and supportive. I would recommend to others. Location is convenient and close to many stores and restaurants.

Arbor Terrace offers numerous opportunities for resident engagement. The staff is very attentive. Meal time offers another opportunity for socialization and the food (by menu) is wonderful. We are in a shred room - each have a bedroom, bathroom and the kitchen is shared. My mom is thriving there.

The friendliness of the residents. The staff who are so caring and welcoming. They let me have my dog anywhere in the community (except dining room of course) and they and residents adore him which he returns. The setting being next to the Teaneck Nature Conservancy.

We have had some issues. There are some great caregivers and a few not so great however we have been pleased with how Eden terrace has worked with us to resolve any issues. I suggest they be as informed as possible- how the level of care is determined, the food, the quality of caregivers (especially weekend caregivers). Cost isn't everything. I recommend Eden terrace however I also suggest [community removed] be given consideration.

Overall, the experience with the Arbor Terrace has been positive. We selected this location because of Bridges program and proximity to our house. The facilities are well maintained and staff is friendly.

Note that my Mom was only there for a short time before she passed. The staff was good - getting into a schedule that met my Mom's need took a little time. Adjustment for my Mom was difficult, as she was living with my Sister up until that point, and had 24x7 support of family. It was difficult for my Mom to use the food/dining, as she was in significant pain while in a wheelchair. At the time we place our Mom at Arbor Terrace, she only watched TV, and was not mobile enough to do much else. When we brought in Hospice, the interaction between Hospice and Arbor Terrace was very good. The room was nice and provided plenty of room for visits.

The staff is very friendly, they really care for the residents. There has been some turnover and fluctuation in the dining but I think they are working that out. Activities I think are great my mom does fitness classes, she goes on trips a lot, joined the gardening club. Staff and activities would be 5 on scale. Food and dining has its days and can be improved but staff is trying and friendly