The Arbor Company

Dad has been a resident for about four months. The staff was very helpful in getting Dad acclimated. Before actually moving in, we took him there for meals and activities. Everyone is very warm and caring. I really believe everyone loves their job at Arbor Terrace. The place is not too big and not too small. It's impressive that no matter what the title of the employer, they know Dad's name and greet him very cheerfully. The nursing staff are great, and the RN's are on top of Dad's medical needs and records. It is very convenient to have Fox Rehab on site. The Arbor Terrace bus takes the residents on countryside rides and bus tours of local interests. This place is a little "chunk of heaven" for your loved one. The grounds are beautiful, the halls are cheery, and very clean.

Our family's experience at Arbor Terrace has been excellent. Whoever does the hiring for staff has chosen wonderful people. A few months ago it was necessary to seek assisted living for our mother who had mutable skeletal issues and short term memory loss. Our tour guide Shannon couldn't have been more knowledgeable or charming. We also found the director [name removed] to be excellent at her job, as is the nursing staff, and the operations department employees. Their receptionist [name removed] is a gem. It took awhile for our mother to become acclimated to living alone, but she feels comfortable there now. She has made friends, which is important. We've adjusted too and enjoy visiting at any time.

My Mom has been here a while and she’s very happy. The staff is good to her and she likes the food. There are usually 2 entrees at night that she can choose from and she likes the variety that they provide. The staff has always been very cordial when speaking with anyone in our family and if there are any issues or if we have any questions, they always say how happy they are to help. The facility is kept really clean and housekeeping comes by every Thursday to change her bedding and clean the room for her. She’s actually bragged about how clean everything is kept. There are plenty of activities like game nights and she’s been able to socialize a lot and make some good friends. Everything really is going very well and she seems really at ease living here.

The service at The Vantage is really nice, there is always someone at the front desk, they always know where to direct people, but are not high pressure, and the place is elegant inside, yet comforting. The food is rather good, but there are not as many options as I thought there might be. This place is busy. There are so many activities going on, it's always buzzing with excitement. The Vantage is always tidy, and the maintenance is very fast to answer requests as well.

Lovely location, have recommended this place to my neighbor for their mother. She needs a little extra care that they provide for assisted living. Caregivers are welcoming and compassionate.

I have lived here over a year. Anything that I want they do for me. If I could suggest anything it would be new flavors in the dining room. The therapy and medical assistance has helped me immensely.

It's a nice place. I like my room very much. I spend a lot of time reading outside in the courtyard and in my room. The time goes really fast here, at least for me.

My mother has now been at Barrington Terrace for about two months. I am very pleased with the staff and their communications with me. Whenever I go to visit, Mother is always clean and being cared for in a loving way. I ask for nothing more.

My parents really do like this community. At the moment we are clearing some things out of their current home. However once everything is done they will be making the return back to this community. It is a lovely community, and they even got involved with the activities they have available. The staff is kind, and very quick to respond to any concern they may have. I've tired some of the meals, and the food is good. I would recommend this community without a doubt, it is a very nice facility.

They offer a ton of activities as well as an app where you can see what your loved one is doing. They also send pictures of them participating in the activities. They offer a happy hour and have volunteers stop by to help with community activities such as an easter egg hunt. The staff are caring, friendly and helpful. The community is very clean. I get a feeling of warmth and caring. I would recommend this community.

I needeed to find a place for my brother. I live in Indiana and he is in the Fort Myers area. Contacted the a place for mom and with their help I was able to place him in a respite center. They were very helpful in all aspects.

My parents have been getting the care they need in this community. I appreciate the staff, they are good quality people who are doing a wonderful job for my parents. They can be challenging at times and they are getting use to it. I like the layout of the community, it is open and cozy with lots of light. My parents enjoy the meals 70% of the time, no specifics but they have their good days. My mom liked how she got her hair done from the onsite hair salon.

The Vantage at CityView was an amazing place. Unfortunately, I had to move my loved one out, but the time that she was there the place was great. The staff is very friendly, they actually still go to visit her where she's at now just to check up and see how she's doing. I would defiantly recommend them to anyone,

Meals, staff and rooms are excellent. Also nursing and therapy

My parents wanted to stay at the beach as long as they could and they sure did. Arbor Terrace has been wonderful for my parents as they transitioned rapidly from independent living to memory care and hospice. From the staff to the nurses to the assistants, everyone has been helpful loving and kind. They even gave me the tough love to realize my mother really did need memory care already. Bridges is the perfect program for her.

My mother is in the lower level of memory care unit and they treat her very well. Taking everything in stride even though they are new and having a great deal of activity in these early days. We r grateful that they have this low level of memory care. No one else in the area has it.

My mom was in the memory care unit and my father in assisted living. I can't say enough good things about the staff. They are truly wonderful and care about the residents. The facility just got a huge facelift and looks much more contemporary and warm. My father never participated in activities and somehow they got him involved!

My 90-year-old mother has just moved to the Harbor, so the adjustment period is ongoing. But all levels of staff have been extremely welcoming, and communication among the caregiving team is very good. We feel very confident that she will receive excellent, individualized care there.

My mom was only at Harbor at Lakeway for 2 weeks before she fell and broke her shoulder. The staff there are very nice and took good care of her. The activities are a little weak in regard to the residents participation. She liked it there and they only reason she is not going back is because we are moving her closer to us.

We could not be more pleased with this facility. My mother is on a special diet and they have been most accommodating. She has just started medication management and we have had no problems. I believe the change over in the head of nursing position has been due to unfortunate personal health problems for two of them and is not a reflection on the facility. All our requests have been quickly dealt with and the staff could not be nicer or more accommodating. They also routinely have events for the residents and their families such as a Mardi Gras party with food and music. The residents seem to really enjoy them. I saw the comment on no activities. I get a calendar every month listing lots of activities. I think it is more a problem ini getting residents to attend.