The Arbor Company

i toured this community and found it very pleasant and beautiful. when i spoke to two of the residents, i did get mixed reviews. we chose another community because this was a bit outside of our budget.

a huge factor in why we chose this community was the memory care facility director, who was amazing. she had a great personality and we felt comfortable knowing our loved one would be in her care. she unfortunately passed away very shortly after our loved one moved in. due to the communities loss, we do believe they may be suffering in that area. i sense that they are trying their best to recoup, but i do have concerns about my whether or not my loved one is receiving the care and activities they need. aside from that, this community is very clean and upkept. they seem to be handling Covid well, as we have been told that only resident was hospitalized - but are doing well. The Sheridan feels high quality, there are always people around and the residents interact with one another. the nurses and staff are all lovely and often have positive feedback about my loved one.

We had a good tour and they spent a lot of time with us, but they would not answer our question on what the staff to resident ratio was.

We had a great tour with Arbor Terrace. It was a very nice facility and it is conveniently located next to a hospital. The location was just too far from us

Our family had an in person tour and it was a fine tour we had no issues with the community. At the time we were in a difficult situation and Arbor Terrace was not able to accommodate the medical transport we needed, and another community was. However, this community would of worked out better location wise, it is much more convenient. It is a really good facility as far as touring and we would of chosen Arbor Terrace given a different circumstance.

Most of the people that work here are very friendly. I have had some issues with the head nurse and the director being dismissive with my loved ones medication and adjusting them. They have a nice schedule of activities for the residents.

It is a well run community. The staff care for the residents, in a nice location. The community is on the expensive side for us, and there is a community fee to get in. All of the community is a rent based.

It's a new well-lit, clean, secure community. The staff is accommodating. The food is very good. My loved ones are seriously enjoying all aspects of the kitchen and the chef. The food is fresh, and they have great desserts. When you get to a certain age, sometimes you can't do some of the things you used to do, but food is generally something you can still enjoy. They do a good job communicating with the residents and getting feedback from the residents. They have a happy hour Monday through Friday. I would recommend it if you can afford it.

The community is super friendly. It is beautiful and clean. They are a little disorganized, but the people in their hearts take really good care of the residents. You have to be on top or train the staff and then they are fine with the newly placed residents. Once you are in they are good. In the beginning it is a little rough, you have to be watchful of what they are doing.

The thought of putting my father in a "home" just didn't sit well with me even though it was the best thing for him with Dementia. After visiting with Dogwood Forrest, nothing else compared. He has been there for over 2 years and he loves it and so do we. The staff is always helpful and keep us updated. Meals and entertainment are great and his room is nice. We were able to get him a room with a balcony overlooking the garden area.

One thing we really liked about this community at first was how clean it was, and the overall friendliness of the staff. We were extremely impressed with how knowledgeable and understanding the staff was with patients with dementia. The room sizes at Arbor Terrace are nice, the food is pretty good but could use more of a variety,

Friendly, gracious and very willing to help answer questions concerning life at Atria was what I found after being contacted by them. I took a virtual tour and was impressed by the cleanliness and layout of Atria. My guide explained not only about the layout of Atria but also about the various activities, outings and services offered. I was just feeing out what is available for my husband so when the time arrives to put him in memory care I will have done my homework. It is very reassuring to know there are places like Atria and people who work there that care so deeply for their patients. The place was lovely and is on my future list of places to consider.

Arbor Terrace Mt Laurel has exceeded our family's expectations! As a family we significantly struggled when our mom moved in mid-January but everyone at Arbor Terrace helped all of us through the transition and within weeks we saw a huge adjustment. Then COVID hit, we were blown away by the care and extra precautions taken to keep all the residents and staff safe. The staff truly cares about the residents and you can see it in everything they do. They have given our family a piece of mind knowing our mom has a new extended family to keep her safe. This is exactly the place we were looking for so our mom has the best quality of life as the disease continues to progress!

Arbor Terrace in Mountainside, NJ, has provided a wonderful and safe home for my parents for almost a year. The staff — led by [name removed] and including [name removed] - are caring professionals that have kept us updated on guidance during this COVID-19 period and have held frequent Zoom calls to answer our questions. We truly believe Arbor Terrance has been the perfect place for them during the pandemic. I know a majority of family members on those calls feel the same way about Arbor Terrace. It truly is a wonderful place. Even before the pandemic, we felt Arbor Terrace was the best place for our parents.

My parents have been living at Atria at Villages of Windsor for almost two years now. We've gone through the growing pains of opening a new facility and ramping up and training staff. The kitchen is improving greatly and I look forward to the creative new ways to prepare healthy foods. The special theme food nights are my parent's favorite! Overall, the staff could not be more excellent! The lifestyle staff goes out of their way to be creative and thus things are never boring. I love that even the facilities and kitchen guys join in on karaoke night. Everyone laughs and has fun together. My mother is "on a cruise ship that never leaves port," I tell people. Since dad prefers his quiet time alone, this gives mom a chance to make friends and be busy without having to drive all over town. This offers me and my siblings peace of mind for our parent's safety and well-being. The care the team took during the last Hurricane crisis and now the Covid-19 situation is exceptional. I feel grateful to have such excellent stewards watching over my aging parents.

Great place for my mom

After several site visits to facilities in Northeast Pinellas (Clearwater/Safety Harbor/Palm Harbor) and in Northwest Hillsborough, I selected the Evergreen (Alzheimer's) Unit at Arbor Terrace Citrus Park for my father. He has been in their great care for 5 months now, and our entire family is very pleased with all they do for him. I visit at many different times and find every team member of every shift to be compassionate and loving for all of their residents. Dad is treated with dignity and respect. The service attitude is modeled throughout the entire complex. The facilities and grounds are beautiful and well kept. I only have one negative -- cell service is spotty indoors, but that gives me more reason to take Dad outdoors to explore the gardens (and beyond).

After several site visits to facilities in Northeast Pinellas (Clearwater/Safety Harbor/Palm Harbor) and in Northwest Hillsborough, I selected the Evergreen (Alzheimer's) Unit at Arbor Terrace Citrus Park for my father. He has been in their great care for 5 months now, and our entire family is very pleased with all they do for him. I visit at many different times and find every team member of every shift to be compassionate and loving for all of their residents. Dad is treated with dignity and respect. The service attitude is modeled throughout the entire complex. The facilities and grounds are beautiful and well kept. I only have one negative -- cell service is spotty indoors, but that gives me more reason to take Dad outdoors to explore the gardens (and beyond).

The care is great. I can rest easy knowing my Dad is safe. The building is new, light and bright. Residents use the outdoor patio often. My Dad is very happy with the quality of the food.