The Arbor Company

Best move for us at this age 80-84. Love: staff and their care. Swimming pool (heated). LOVE our yard that is fenced in for our rescue poodles. Beautiful surrounding, well kept up!

There is no hesitation to place a loved one here. The care and the longevity of the staff sets the community apart from other communities in the area. The care that my loved one receives is personally geared to them. The staff communication with the family is good. The community sends out updates to the family about what activities our loved one has participated in. They also are prompt to send out and honest about concerns that may be happening in the community

I reviewed Arbor a year ago and continue to only have wonderful things to say. Had 2 parents move in May 2021. Dad passed 2 months later. They took excellent care of him and continue to take excellent care of our mom in memory care- she has had several health scares and they handle everything so beautifully. We are confident she is getting the best care, and everyone is so kind, patient, helpful and have kept staff the same - hard to do during Covid. Would give more than 5 stars if I could. And [name removed] is THE BEST (heads up memory care).

Arbor terrace mountainside is a beautiful community that I would highly recommend to anyone looking for senior living. They have a lot to offer to there residents from variety during the meals, to different activity calendars and even different apartment layouts. One thing the stood out was the excellent staff. The care staff was very caring and compassionate toward the residents. I noticed that all the residents were engaged and smiling. overall a five star community, that I would bring my mom to live.

It's a wonderful, beautiful facility. The staff is absolutely second to none. Unfortunately my husband had special needs that resulted in him needing to be placed in a special facility. But they were so kind to me through the process. And it was such a loving place. I would definitely recommend them to families who have loved ones with memory loss.

I would rate the staff friendliness much higher than a 5 if I could. My father is getting excellent care here in memory care. They have plenty of activities provided and they do really try to encourage him to get out as much as they can. The food is very good and they have a nice variety. If it is not something he wants, they are very accommodating and will make him something that he does want. I would whole heartedly recommend Arbor Terrace Shrewsbury to any other family who is looking for their loved ones.

The place is very underrated.I am very happy, and it was 100 percent the right choice.

Arbor Terrace of Burnt Hickory is a wonderful place, where those experiencing Memory Loss issues diseases are both cared for tenderly and loved on daily. I hope you never need such care; but if you do, please check this place out.

I toured Barrington Terrace of Ft. Myers; it was an excellent tour. They were very friendly, this was my second choice. I chose another community because they were less expensive and they gave me a veterans discount, which Barrington did not. Distance wise, the community I chose is a detriment to me - Barrington had a better location and I would have preferred that.

We have been very impressed with the staff to residents ratio - it seems to be very high so the residents get very good individualized care. The staff know all the residents by name, they are always greeting them in the hallways and always engaging with them. The meals and dining service gets 6 stars, they always make sure the meals are on time. They are incredible attentive and based on our experience we would recommend Arbor Terrace Sudley Manor to other families.

My step-mother was one of the first tenants to sign on and never had a bad day. She loved her apartment, met great new friends, and raved about the meals. She was never bored and always felt she was heard by staff and administration. Even when things got hard for her this year (she passed in June), Lakeside and its community were there for her—and her family. Staff helped to communicate with us about her situation, and resident friends were available to help. Throughout her illness and subsequent death, the staff were always there to help her family, from opening a mailbox (we had left the key in New Jersey!) to providing a space for a memorial service so her friends and family could say goodbye. if you’re looking for someplace safe, professional, warm and with a real sense of community for yourself, or for your loved ones to thrive in during their later years, this is the place: The Lakeside at Amelia Island.

On almost all occasions the staff/care team are wonderful and very caring. Unfortunately, on occasion there is a caregiver that is not attentive. They are focused on getting the task done quickly without regard to the resident. But I would not let that deter you from living there because the majority of the time the well being of the resident comes first.

My loved one is in a safe space and she is very well cared for, which gives me a peace of mind, and a sense of relief The facility is very open to suggestions and being helpful. It's a new community, but they listen and hear me, and try to resolve any concerns, that I may have, in which they are adding new services. My loved one is cared for in a loving and warm way.

I love it here. I have a lot of friends. I play pool and they have bowling, swimming, water exercises, and pools. The food is good. I grew some flowers and tomatoes.

Over all it was a satisfying experience with the exception of an unfriendly attitude with one of the male servers in the dining room When we complained that the meal was cold he said it wasn't his fault he's just the server When I asked him to please have the meal re-heated on the micro he left with the meal and didn't come back for nearly 15 minutes by this time other people in the dining room had finished their meal and was eating the desert. When I complained to him he said Your not the only one here

We love Arbor Terrace Naperville! As my mom's caregiver, this facility is outstanding.

The Solana East Cobb is such a beautiful facility. We had an absolutely amazing tour experience with them. IT is definitely an active community and would be great for an individual who is social and likes to do things. My dad is not very social and would not have taken part in the great amenities that they have offered here.

I'll start with a caveat based on some of the other reviews complaining of meals served on disposable plates, etc. Because facilities like this are required by law to take more precautions than most of us during the pandemic & due to staffing shortages that every single industry is facing, you are not going to find ANY assisted living able to serve restaurant presentation type meals on fancy fine dinnerware right now. I've been in healthcare 30 years myself & have never seen more challenges in the industry. Please be gracious.... I would highly recommended Arbor Terrace. I only wish we had known about Arbor earlier. It was hard for Dad to leave his beautiful home - but there was just no way he could navigate the stairs and stay there alone anymore. But not only does he have a beautiful comfortable apartment there, I feel like we have both gained more family members in the beautiful community provided by the Arbor Terrace team. It's not just a place for Dad, it is home & family.

The director [name removed] is just a sweetheart, everyone from the front desk receptionist to the nurses to the maintenance team and just the day to day staff that handles our loved ones care is just amazing. Everyone is overly friendly and accommodating. Our loved one does not have any complaints regarding the meals and from what we can see of the activities calendar the activities look fantastic. It has been an awesome experience, we want to go there when we are older and we would recommend to other families. Only complaint - which is out of their hands but due to covid we have to schedule appointments to come see our loved one and we would love to just come and go as we please.

Very accommodating and really remember everyone even with residents wearing masks due to Covid. Husband raves about the food and it really is great. His needs are met and is safe place for him, overall has been wonderful.