Synergy Home Health Care

Currently we are going through a transitional period. We are trying to find a good match for my dad's needs. The prior caretaker did a good job. He was physically strong, followed instructions, knew what to do, had an upbeat and good persona, and was on time and never late. My dad liked him a lot.

The staff have been pretty helpful and friendly but it took a little while to find the right caregiver from Synergy HomeCare Phoenix to make a smooth transition. They have been reliable, on time, and have been arriving as scheduled.

I thought Synergy HomeCare did a good job, overall. We used them briefly when my loved one needed to be watched while we were on vacation, and everything went very well.

This is a nice agency and we were okay with the services we received from them. The care givers need to be more knowledgeable about people with dementia. The care givers were not very beneficial to us because my mother would tell them to leave after five minutes of being there. She is doing a lot better now. I would say to anyone looking into home care just make sure you are clear about you loved one care.

After having Synergy come in and help out with my husband we have been a lot better off. They come in to assist with my husband which allows me to take care off the things I need handle. Everything is going fine they help him with everything and anything like his exercise's for therapy. We are having a pretty good experience just getting use to someone new coming in our home and helping out takes a little time. They are very helpful and I would recommend them.

We had requested specific personnel for my elderly mother and those requests were not met.

Synergy has been great! They have been very friendly and always on time. I appreciate their diligence and would definitely recommend to a friend.

Things have gone very well with Synergy Homecare! They've been very accommodating in regards to times changes and scheduling, and the caregivers they've sent have been more than happy to help my loved one with whatever she asks!

Concerned and competent service. They try their best to provide good service and are always available to handle any issues that may arise.

I have not been too terribly involved in the process as my sister has mostly overseen things to make sure mom is getting the care that she needs, but from what I have been able to see and gather, everything with Synergy Homecare of Manhattan seems to be a very good arrangement. I have not heard any complaints and mom seems very happy.

Overall the service has been good. We've had a few problems, and I feel like I'm on the phone with them more than I need to be, but in general they've been very accommodating about working with us to get the care that my loved one needs.

There has not been any trouble with attendance, they have been very good so far. Our caregiver is pretty good, and it's good. We have a consistent caregiver. Michael the owner, and when I spoke with him on the phone, he was appealing, and knowledgeable, and my mother seemed to like him very much. They are a good agency to work with, my only complaint, or comment, is that I think the aides should get paid more.

They were very helpful in answering my questions when I was considering homecare. They were friendly and patient. They still call from time to time just to check in and see how things are going.

site set up differently from others--by specific service rather than title of staff; liked assessment tool. 4 hours homemaking/week which sounds right

I looked into three companies and Synergy was the best choice for our situation. The staff is really friendly. We are happy with our decision to use Synergy. I am not there day to day with my mom but my brother is and he has told me it everything is going fairly well.

my mom seemed very happy to have an alternative and she was impressed with their association to veterans care.

Seems like quality organization.

Sounds good.

My son decided to help us out after hearing how uncomfortable it was making me use outside help to care for my husband. We used this service for one day then my son took over. Our decision had nothing to do with the agency or the service they provided they were fine for the one day that we used them.The caretaker was professional they arrived on time well prepared to do what was asked and very friendly. It was a personal decision to keep the care giving within the family and not to use outside help. If needed I would use this agency again.

I had a nice interview with this home care agency. The woman that came over to our home was very kind. She was informative, and answered all our questions. The interview went very well, but their prices were to high for our budget.