Synergy Home Health Care

Great experience ....Responsible and caring. Always there when I needed anything. Unfortunately, my Mom passed away but their home attendants, for the most part, were caring and knowledgeable.

We've had a good experience working with Synergy so far. The owner has always been very responsive, and gets right on any issue that you let him know about. The only issue we've ever had is when we told them we needed someone able to lift a 200lb person the first caregiver they sent was a little small.

Easy to work with. Well versed in process for reimbursement with our LTC insurance provider. Caregivers are very competent but could sometimes be better matched with our needs. Plenty of staff but they are having difficulty scheduling a consistent caregiver for us.

The experience has been excellent. We picked them because of their timely response. I would recommend to others.

They're very flexible. My loved one doesn't need the same schedule for services every week. She lets the caregiver carry out a few light duties and then lets her go for the day. So she's usually there for 1-2 hours. I just need to check in with them and make sure the caregiver has the whole scheduled time slot committed to my loved one's care and doesn't make other outside commitments. A couple of times there have been some scheduling updates, and we found out about them through the caregiver and not the agency. I feel it's more professional if that communication comes from their office, and it was my understanding that our contract was set up that way. But in the end, we received the updates without issue, so all worked out okay. I really like our caregiver, and my loved one likes her as well. So she's been perfect for us, and we've been very happy.

I use this agency to come in my parents home to help them out. They will cook for them and do some light housekeeping. They come every day for 5 hours a day one caregiver is 3 days a week the other 4 days a week. They seem to be always on time. The communication by text is nice for any updates. They will drive them to the store if they need to go. I would recommend this agency.

Overall, I feel that Synergy has been very good. We have had a couple of miscommunications where people from the company call asking for another client. However, the people are great, and they always arrive on time. We've mostly been using Synergy for doctors appointments, and it's been working really well for us so far. We're certainly happy enough.

The office of the care service was in a convenient location for me since it is nearby where I live. My loved one receives care once a week from the staff members and they are great. They are friendly, capable, communicative, knowledgeable, and nice people. They would occasionally cook for her when needed. They would make my loved one an egg for breakfast or a sandwich for lunch. Once in a while they would take her to Mcdonald’s too. Every week, they would take my loved one to her hair appointment which was nice. The staff team is very flexible. I would recommend this scare service to others; however one drawback at the home is trying to get in touch with the director. They were in the process of changing locations for their office so it has been really shaky trying to get ahold of them. However, other than that the care service that they provide to my love one has been great.

My wife and I really like this agency. They have several caretakers come out and help my wife. They have all been very professional they come prepared and do what is asked and needed of them. They are friendly and patient. Not at any time has an appointment been missed or has had to be rescheduled. We would recommend them

The help has been really good. They have been over a few times to help my parents. The initial meeting they talked about needs and what kind of schedule works for their needs. The agency was willing to work with us. This has been a great service for our family especially since we are out of town.

Very professional yet friendly. Had answers for all my questions but my husband decided on a company closer to his office in case he needed to be in contact with them.

My mother has recently been using the services of this home health company and I am pleased with how things have been going. The staff have been courteous to her needs and all of the caregivers are so professional in there work. They are always on time to appointments and make sure to keep in good communication with me about her progress as well as answer any questions I have. I would defiantly recommend this company to anyone in need of home health services.

I was happy with this service. The staff has been very helpful with getting us the care that we needed. The community is clean. We needed more care than what was needed at the time.

The caregivers that come out to the house have been friendly and on time. They are good companions for my mom. When they came out to set up the service they explained everything up front and listened to what we were looking for. They have been as helpful as they could be. I would recommend this service.

My wife has been using Synergy HomeCare for the help that is needed. I think they are very good at what they provide.

The care that I received from the caregivers at Synergy was good, but they were not able to accommodate to my schedule. They could not find someone to fill in on the weekends when I needed the help the most.

Very nice experience with this home care agency. They were very easy to work with, and all is well so far.

We had a good experience with this home care agency. I will say it is an expensive agency, but it is worth it. They did provide us with good help, and I was pleased with all they did for us. I enjoy the fact they are willing to work with us, and I would recommend this home care agency.

I did get a chance to speak with these people and they have been great. This process has been overwhelming and they are making it easier. The only reason I could not go with them is because they do not have any male caregivers. However, the people answered all of my questions.

The Synergy HomeCare has been very helpful to my family. They have kept my mom company and made her happy. Marisol, the afternoon Homecare helper has been great with my mother, she has been able to relate to her very well. The only complaint i have so far is the morning lady came in with a really bad cold multiple days.