Sunrise Senior Living

For the most part the staff members are very friendly and the cleanliness of the community is good. We do see the staff being very helpful to the residents who are unable to help themselves - specifically in the dining room. As far as we can tell the meals are pretty good but the dining service at times can be mediocre, sometimes they are slow.

My 90 year old father stayed here for about [dates removed], after breaking his ankle. He needs support for most of his ADLs and has mild dementia. The staff was friendly and took good care of him. He couldn't figure out how to use his phone, so I'd call the front desk and they would call me on his phone and hand it to him. The food seemed quite decent. The exec director of nursing was amazing. There were some family issues & inappropriate attempts to remove him & she was on top of it, making sure he was kept safe. The facility is very homelike and nice. There were occasionally issues with length of time it took to respond to a call button, but it was during Covid lockdown and I know staffing was tough then.

This was a nice community. It was too far from family to visit and this was the downfall.

I wanted a community that was smaller and not to overwhelming for my loved one. The tour was very good and they gave me all of the information that I needed it was just not the environment that I was looking for for my loved one.

Our family had an in person tour and the tour experience was fine but we would not go back, there was a strong smell of urine in the hallways

We went with Sunrise of Annapolis because they were able to accommodate my loved ones needs here at the time while others could not. The room sizes are just fine. Sometimes it does take a while for the staff to answer when she pushes the call bell, but all of the staff here have been extremely friendly. Overall I would recommend the facility to other families looking.

The tour at Sunrise of Hunter Mill was great. The person who did the tour was very knowledgeable and gave us all the information we needed to make a decision. I just didn’t like the location or the facility itself as much. It felt more like a nursing home.

Our family had an in person tour and it was a very positive experience, the person who gave the tour was excellent. However the rooms were just a little tighter and smaller, and the community was just a little older. It felt homey but just did not have that brightness to it

Sunrise of Five Forks' memory care unit is one of the best in the area that I know of. They have a new director, so before registering you may want to ask about personnel changes and billing.

We toured Brighton Gardens of Edison and it was a good tour. We saw the residents out coloring, reading, watching tv, and getting ready to participate in a group activity. We ultimately chose another community because it was a bigger, so there was more space for the residents.

Our family had an in person tour and it was a very nice tour, we would of had no problem moving our loved one here. It seemed like it was the best staffed community out of all the ones we toured, but it was just to expensive.

If you have a friend or family member that needs assisted living I for sure recommend this place for your loved one. They are very caring, and if you have someone that needs more care than normal they are not quite there yet and would have to supplement it. They have nurses on staff but it is not like a skilled nursing facility.

Our family had an in person tour and it was a good experience but at the moment it just was not going to be the best fit

Sunrise of Jackson is excellent. the day we went in for our first meeting with them to tour and see the place, they had a welcome sign for me and my brother. when we left, we both walked out with a freshly baked apple pie. I mean they really roll out the red carpet for you. between myself and my brother, we were there almost every day visiting so we had a lot of interaction with the staff. there were a few things that kind of fell through as far as communication goes on their end, but they made it right. I would highly recommend this community. all the staff, from the director to the people you walk past in the hall like the maintenance guy, they all know everyone by name - both the residents and their families. it was definitely a good place for my mom to go. every time you visit, you'll feel like you're apart of their family also. when you walk in and check in, they have a photo of those who have passed all set up. it's definitely a nice place and if I had another mother, I would send her back there!

This was a really good solution for us and our loved one. The staff were very friendly and helpful with us and our needs. We did a virtual tour and everything went well with the tour in the beginning. They were clear with everything in regards to registration.

The community is very clean and the staff members are super friendly. We find the care to be a little to high at times and we do wish the cable and TV was included with the rent but it is not so that is what makes is a little expensive. Based on our experience so far we would recommend this community to other families.

This community was very nice and top notch but you for sure pay for it, they also did not have memory care. We toured during covid and could not see much.

Our family had an in person tour and the tour was wonderful, the followed the appropriate precautions regarding covid. We had a fabulous brunch, and the people were wonderful. However it just did not feel very inviting or welcoming just from a physical standpoint

Good community, not the right fit for my loved one.

We chose Sunrise of Johns Creek because of the level of care they provided, she needed a Hoyer lift and they could provide that. We also really liked the overall atmosphere. The memory care unit is very open and bright with a lot of natural light which makes all the difference in the world. The facility is very clean and they are in the process of renovating so it will be very nice when it is all done. The staff seem to be very experienced and compassionate towards the residents, they are not just doing it as a job, they truly care and that shows. I would absolutely recommend Sunrise to others.