Sunrise Senior Living

Sometimes can't get in touch with staff. Mom is not too thrilled with food. Considering what it cost I would have expected more. It's not the Wildwood or the Ritz Carlotn, it is average. I personally would prefer to be in another faciltiy because it is more appealing but Sunrise appeals more to mom. Overall, mom is satisfied with everything, except they can improve the quality of the meals, and the choices on the menu.

[name removed] who runs it is one of the most friendly people we have ever met, no matter when we come to visit she always has a smile on her face and she is always willing to listen. Our loved one was able to take her furniture from her house which has made her place very comfortable. The meals and dining is struggling a little but due to staffing but we understand it is not their fault and its just now the "new normal." When our loved one goes to the activities she really enjoys them. It is worth every penny and our loved one now says to us that she wished we found Holiday Whispering Chase sooner, it really gives us a sense of relief

The head nurses were very attentive, the place itself is very nice and we would recommend to other families.

It was okay.

It was okay.

Our family has has a positive experience. They provided great care to our Dad and Stepmom. My Dad is now in Reminiscence, memory care. The staff is wonderful to him and treat him with care and respect. We know he is safe and in good hands. Big thank you Reminisence staff...you are gems. Would have rated it 5 except for inflation.

I liked everything that I saw, but they were not willing to be accommodating with our food needs.

Overall the whole environment is good. The staff is very friendly, and they keep the residents busy. The community might need some updating, as far as the rooms are concerned; but other than that it's very nice. The facility is locked and secure, we feel comfortable knowing our loved one is safe there. From what I've heard, communication between the community and our family has been very good. If there are any concerns, they'll address it. I would recommend Brighton Gardens of Columbia to others.

Sunrise of Schaumburg is kind of tucked away, I live near by and had actually never seen it before. When we arrived for our tour, the maintenance man was the one who took us all around which we found a little odd that it was not a director doing it. I will say though he answered all of our questions and showed us everything, even the memory care unit which some places don't like to show that. The facility looked nice and seemed to get good ratings.

I toured with Brighton Gardens of Winston-Salem and there was nothing wrong with this facility at all. It was a good tour experience, I just found the value for what you got to be better at another facility that we were looking at.

I love living at Varenita. I've made many friends and have had wonderful experiences. Since it is a new facility i believe I will be able to give my rating a give

In the beginning it was a little touch and go but now that our loved one is starting to settle in they seem to be happy with the services they are receiving. They are starting to go to the dining hall which is great and we hope they want to engage in activities. Based on our experience so far we would recommend this community to other families.

This has been a good experience for us. Sometimes it feels that the community is short of staff. I believe the community is providing housekeeping twice a week, and my loved one's bed is made every day except for the weekends. The staff communication with the family is very good.

If you want more of a cozier feel than a bigger community feel, this is a good place for your loved one. The community has recently had some turnover of care staff. The staff communication with the family is great, and they are willing to answer our questions or address our concerns.

This has been a good experience for us so far. The community is having some staff turnover; however, they are working through it. The staff communication with the family is pretty good if we have questions over our loved one. It would be nice to see better personal care such as to remember the resident's glasses and to place them on the resident's face.

I would advise others to be sure to ask about resident happiness and satisfaction. I suggest you to eat a meal or two at the facility. And that you investigate the many different Sunrise facilities in this area, to understand the differences.

I could not physically care for my loved one, so him being there is a great relief that someone is caring for him. They have a lot of activities to offer, my loved one doesn't participate in much but they do have a list of events going on for the day and I see a lot of things going on. He also loves the food. I have no complaints, once I got to know who is responsible for what and what they can and can't do. I'm so happy that he's somewhere where he's happy. My loved one has a single room which is a nice sized room with a foyer office, a big bathroom, and a nice sized closet. They have bigger rooms, but we didn't see the sense in that. They provide a bed, mattress, night table, chair, and laundry & housekeeping services. What's important to him is that they have snacks available all day long. They are very clean, he has to put his laundry in a bag the night before and they change his sheets. First couple months there were spent getting to know him, and teaching him what he was responsible for and how things work. Recently, they've started to do a bit more for him on a more regular basis, because of his health. The community is physically accessible for me, he's comfortable there, and the staff get along with him well. He's as happy as he's going to be living there.

I toured Sunrise of Springfield, we had a great experience and first impression. We liked this community a lot, it was our second choice and we were very close to choosing them. We chose another community because Sunrise's proximity to friends and relatives was not a good fit for us.

I would highly recommend the community to others for their loved ones. There are some staff that are very caring and nice to work with. In the beginning I was getting a phone call from the community once a day during my loved one's transition. I wish they would keep us as updated as they were in the beginning to assist where the family needs are for our loved one. Overall, it has been a positive experience for us. My loved one said the other day, that they really love it here.

All of the staff are very friendly. Whether you are working with the care staff, desk staff, kitchen, dining room, or activities staff they are very welcoming and open. The building is older, and this is what drew my loved one to the community. The activities are varied each day. Each resident will receive a newspaper to remind them of the activities, meal times, and funny comments. The meals are well balanced and bland in taste. There are always condiments on the table to spice the food up if the resident would like. There are menus posted in advance for the residents to see. There is ice cream, cakes, cookies, and pies everyday for dessert options and these are extrandoarily good.