Sunrise Senior Living

Transitioning from Independence to assisted living is a anxiety filled process. Sunrise did their best at making us feel at home to where we feel it is an extended family. A home.

A lot of the activities they have, our loved one is not able to do because of their vision impairments, but she loves the exercise classes! What we like the most about the community is the friendly staff. The place feels more like a home than a care facility and we would absolutely recommend them to others

We have only been there from middle of November, she is happy overall, but a few things needed to be addressed as one would expect. Best to have an outside advocate in my opinion.

Not sure on the value for cost but it seems good. Their intake and your resident ambassador were awesome and talking up the place. The activities turned out to be a little less than was touted but then again one must be willing to step out of one's comfort zone and risk getting involved

When it comes to the care services it can be slow, but good. They stopped the bus service. Seems expensive but better than many others, though prices went up after switch from [community name removed] to Sunrise. I love the scent in the lobby- it is wonderful and feels like a resort/vacation smell. The outdoor patio is great as well

We picked them because of the fact that they were willing to accept my husband. There's a great deal of staff turnover. I understand that's ubiquitous in this type of facility, but it does affect quality of care. Some staff are excellent but stretched thin.

Staff is not very attentive Needs more nursing services. My mother is on hospice so she gets extra care. Without that I feel she wouldn’t get any care. Dining services and food is not great. Often no utensils or napkins. Have to ask. Don’t bring the food you ask for.

Staffing rating - varies by person. Sometimes takes a while to respond to his call button. Food is usually good. Sometimes slow getting it and cold. Value for cost - It's expensive, but they all are.

So far pretty good. Staff is very attentive to everyone there. Dining room service is good. Meals are good and varied. Therapist who have worked with my parents have been very helpful and supportive Staff has kept me informed about any changes and medication changes needed for either of my parents

We chose Sunrise of Cresskill because of the location for the family to visit, price, upkeep was beautiful. Sometimes it took a while to get a response from a nurse or doctor, especially at night.

The staff is very helpful and caring. Lots of activities both at the facility and off site. I do think they could offer more variety on the food menu.

The facility is very nice. Most of the staff are very nice. Like anywhere, some staff people are conscientious and others are there just to get paid. They have a good program to get the residents involved. Although they possess a higher license than most senior facilities, they are limited to what they can do. If you require additional assistance, you will be required to hire an aid to look after your parent, which bumped the monthly fee up from $[fee removed]. You can go through money very quickly.

Sunrise of Raleigh is one of the few places that offers a Hoyer lift. They also retain their staff very well. I highly recommend this facility to others.

The staff have somehow found success getting our very reclusive family member to participate in facility activities on campus and with community outing. The helped her transition to memory care in a relatively seamless fashion.

Sunrise of Holbrook is very clean, and smells good. Apartment is kept tidy and clean by housekeeping. The staff has been quite the best of this experience. They are willing to go above and beyond, know my grandparents personally, are always making conversation with my grandparents and "hanging" with them. They accommodate their needs and beyond. Care given is great. Medications received on time. Wish there was a little more communication about issues/medical updates. My grandparents biggest complaint is food. It's not lack of choices, it's flavoring and consistency for the most part. My grandmother also complains about the heaviness of all the dishes. Filled with activities, very different and accommodating to different holidays/worldly events. Abundance in a day which is wonderful. Staff make this number higher. The place itself lacks updates and needs a revamp. It would be nice to see some of the income used a little more for residents (redoing the rec area, updating.

I liked their flexibility - for example, they were ready to accommodate people who wanted to live with or be visited by animals, as long as reasonable measures were taken. They also were willing to cope with my sisters, quirky, dietary issues. I especially liked the aides and other staff who saw my sister regularly. it was clear that they liked her as a person and were willing to go above and beyond to, for example, have dinner with her, or to bring her a little gift or treat, or sing with her.

The only issue I had was understanding the invoicing system. Although I think that was a corporate issue and not related to this location. Based on the experience we have had so far, I would absolutely recommend Brighton Gardens to other families.

First rate experience if your loved one has to be in an assisted living and or memory care unit. Dining first class and facility is clean. Friendly and loving staff. The one negative like similar facilities is that they nickel and dime you.

Sunrise is nice, but it might not be for your loved one. My mom just didn't like it

The furniture in my mom's room should have been moved when the room was vacuumed. Staff should have helped her with keeping the kitchen sink clean. My MIL couldn't stand and take care of the few dishes that she had. They were very nice overall, but there were a couple of aides that were rough handling my MIL. She was afraid of retaliation and generally didn't speak up. The nurses were great! I like the new director. She seems to really care about everyone. And she has a lot of energy. We wonder if an oxygen machine with a higher concentration level would have been helpful? If you are helping someone with COPD, find another place. Meals/Dining - Options were available, but my Mom missed having fresh fish. She wasn't happy with one of the chefs. Also, some folks have IBS and need a low fiber diet. There's room for improvement. Lovely activities director, but some of the residents could have used more challenging activities. More physical therapy options would have been helpful, too. And, the place needs a visiting dentist and audiologist!