Sunrise Senior Living

My grandparent recently transitioned from an independent living facility and is a new assisted living resident at Sunrise. The staff is attentive and friendly, creating a warm atmosphere. The facilities are well-maintained, inviting and offer various activities that keep residents engaged. My grandparent has dementia but is still very independent. However, her safety is a priority, therefore, the onsite 24/7 care that the staff provide at Sunrise has given me great comfort knowing she is well taken care of. The transition to Sunrise has enhanced my grandparent's quality of life, making it a fulfilling place to call home.

My Dad is more outgoing since he moved here he has made new friends and is really enjoying life. He has a great time when entertainers show up and if you give him a chance he will show off his dance moves.

Need to have a choice for people that don’t eat meat . lol but other than that It was good. Staff very friendly and nice. Very good music!!!!!! everybody sweaters look pretty everybody was dressed up really cute there was a lot of people here. Everybody was dancing in partying and have a good time merry Christmas. Happy New Year’s have a happy, happy, happy, happy holiday.

Staff at Sunrise cares greatly about the residents. Special events are great. No place is perfect...good care overall. The food is diverse and appealing. The different cottages have different levels of care.

Everyone at Sunrise tries to get to know the resident and are always respectful and friendly. The facility is warm and welcoming and does not have a nursing home feel (and smell) to it. The food is good and my mom likes going to the dining room. They will bring the resident their meal in their room if needed. Most importantly mom is comfortable there and loves having her cat there.

I like Brighton Gardens of Stamford community. My friends is safe and now interacting with others. The staff is spectacular and the food is very good and well balanced. However, there is always room for improvements

I would recommend to other families.

Sunrise at Wall stands out because of its core of caring, committed people, from administrators to caregivers.

All of the staff at Sunrise of Newton community are so nice and helpful. The overall décor and grounds are lovely. It's a good size, not too big.

The staff at Sunrise of Buffalo Grove is very friendly and outgoing. They do seem to be short staffed in the dining room at times.

overall very happy. caregivers are very attentive, caring, & helpful.

outstanding experience great people work here and make living here very pleasant.

Experience is worth everything, you need to participate to experience it.

There are many things I do love about Sunrise, which is why we chose it for my Mom. Mainly, they seem to treat their residents like family, which is so critically important. They also provide a very nice level of care. Further, they've done a great job of communicating with me if anything happens to my mom (a fall, etc). Where I have struggled is that they simply weren't ready when my mom moved in, depsite signing the paperwork 45 days in advance and paying for our room a good full month in advance (the move-in delays were on our end, but that doesn't impact the fact that they should have been ready for her on Day One). When I say "ready" I'm talking about issues with the room - workorders of things that needed to be repaired that I had flagged a good month prior. They also didn't seem to have the staff fully ready to embrace her with a well-developed care plan, routine, etc. That said, they did catch up after about 2 weeks and things have been great since then. One thing I do struggle with is the fact that they don't provide any help in getting your loved ones to any specialist doctors (eye docs, mammograms, etc). I expected they could at least help make the appointments and line up wheelchair transport, and help identify transport companies that accept Medicare. Seems like that's not a service they provide, but then again, perhaps other Assisted Living places don't either (?) not sure. One thing that is discouraging is the month after we moved in, the rates have already increased. We were told this happens, but that it most likely wouldn't happen to us since we had just moved in one month prior. Then again, rate increases seem to be the norm in the industry overall. Overall, though, I don't want to overlook the fact that they treat my mom very well and I have observed them treating the other residents very well too. Also, I have always felt welcomed when I walk in, and I visit often.

I have adjusted to my new environment since I moved in over a month ago. Staff are very friendly and helpful although some have their favorites but it's getting better. I love the activities and I enjoy playing bingo, and mahjong. I also enjoy all the musical entertainment. I suggest that staff wears their badge all the time so I can recognize them. Being a new resident, I don't remember their names sometimes. I'm also satisfied with the food.

My mother went to this facility in bad shape from another un-named assisted living facility. The team immediately took control and got her into an emergency room. When she returned to the facility almost a month later the staff really cared for her and got her into much better shape. I would highly recommend. Thanks to [name removed] and her memory care staff.

Yes I do recommend to others and if I ever find myself in need of assisted living, without a lot of needed care, I would live at Sunrise.I have already told people to call and go on a tour. Sunrise of WG feels like a home.

The freindliness & helpfulness of the admin staff is excellent who listen and try to resolve any complaints or issues that arise All to often in the case of care givers and in house nursing staff they seem either not communicate or ignored The chef often creates superb menus some at fine dining level The sous chefs often fail to execute with excuse that ingredients have run out or lacking prep skills The servers frequently go out of their way to make up with speedy delivery and attentiveness Unfortunately they don't acquaint themselves with the ingredients of dishes and when asked must ask sous chiefs which delays delivery The activities are eithe banal mostly or performed by local staff whose capabilities are insuficient. However when outside activities (not often enough) are brought in from the vast cultural community in NYC they are outstanding The top of my list, being in rehab, is the outpatient physical therapy who's staff of two always available

I would recommend this community. It's organized so that you feel like you are a part of the community. Their physical layout is good with supportive staff.

Very friendly and helpful community. Best suited for my moms needs and dad could be with her. I would recommend to others.