Sunrise Senior Living

I came in with low expectations, but I was completely dazzled by the professionalism of the staff and cleanliness of the building. We are very happy with our choice. My mother has been here for a year now and had no complaints.

My mother is happy now. She loves the food and dining experience. She is not isolated anymore, and the staff is wonderful. They keep me in the loop, and even sends pictures of her participating in activities through their app. The facility is beautiful and very clean.

Use this one: I toured Bertram House last week for my mom, [name removed], who has dementia. The new Sales Director, [name removed], greeted me at the door and instantly made a difficult situation feel much easier. She is genuine and so sweet, and was thorough in explaining everything while making me feel right at home. I also met [name removed]and [name removed], who were warm and welcoming. The entire staff helped me feel calm and reassured. I will definitely be coming back. Bertram House is right here in my beautiful town, and we are so fortunate to have such a wonderful place for our loved ones so close to home.

Everyone that works at Sunrise of Cuyahoga Falls is phenomenal. They are compassionate, empathetic, caring and go above and beyond to take care of their residents.

. They have the same staff working with my mom for continuity. They are very communicative with me and listened to my suggestions for how best to transition with my mom to make her feel at home. I get weekly updates and other calls to keep me involved with decisions. My brother and I are very pleased.

I know that all residents take their own timing to get acclimated in new living conditions. Our mom took a whole month before engaging with others but the staff never stopped trying to get her there.

The only thing I can say is that when I grow up, this is where I want to be!

I would definitely recommend them to someone else. Everyone is very attentive to everyone's needs. The staff is what made me choose them for my loved one.

Sunrise Springfield is competently & professionally managed & staffed. They are friendly, polite & caring. Good facilities such as this are expensive, so they are best evaluated in relation to value received; in that regard Sunrise Springfield is outstanding.

Sunrise made the last year of my husband's life so enjoyable. They treated him like a caring family. There were so many activities that he really enjoyed. The best is how all residents would go to eat in a restaurant style room and there was a menu The food was excellent. I am so glad I could afford this wonderful place. I thank your organization the sending me there. Pat Hashimoto

Amazing staff, great place. Overall highly recommend...[name removed] and [name removed]in memory care we're caring and so kind. My mom loved them! Food was good too, nutritional meals. Absolutely recommend. It's clean, well run, lots of activities, hair salon, nails done and very caring staff in all areas

This is the best place I have ever seen. All the folks working here and I do mean all the folks are friendly and knowledgeable. The place is kept super clean without that antiseptic smell. The food while not gourmet is still seasoned good and cooked to perfection. I made a joke yesterday which was a joke but true. I said did someone pass out happy pills cause all the employees are so friendly. This is the model of what senior living should be. This place finally makes me happy I am a senior citizen. Thank you for introducing me to it. All the staff are friendly. I have family members that are not as nice as the staff here. The assortment of activities is phenomenal. The place is kept clean and bright. The cost is not outrageous when you compare it to what you are getting. My biggest compliment is they don't make you feel old and worthless.

My mother moved in about a month ago. She is happy with her apartment (studio), she says the food is hot or miss but she just loves the dining experience. She's like a new woman there - she's made friends quickly, she says people are happy there! The staff has treated her well. She's already signed up for and is taking classes at the senior center across the street and at the library which is with in walking distance. She says there's always something going on which makes her happy. She needed to be around people her age and also needed folks checking up on her from time to time, amd she gets that at Greeley Place. It's affordable on her teacher's retirement too - she's not blowing her whole paycheck on rent there. She is discovering that Greeley is a really cool place to live.

The facility was very clean and modern/updated and the staff was very friendly.

It feels like home. I would recommend to others.

I have suggested several people move here, and I haven’t regretted it once. This is the only assisted living you want in Wayland to move your loved one to. From the administration staff to the CNA’s I trust them deeply and thankful for everything they do

The staff is super friendly and easy to get in touch with. The dining facilities are so cute and my Daddy loves the food. We had to move my mother in to a room with him pretty suddenly and the staff handled the entire thing. Moved all the furniture and everything.

The facility is first-rate, and all the staff we interacted with were very cordial and competent. But regarding "quality of care" it came as a surprise that the in-house medical staff was not equipped to do much more than administer Rx meds. Everything else required calling in someone else or a trip to the hospital. On our initial tour we were assured that Sunrise could handle everything at every stage, from basic elderly health care to hospice.

The place was very comfortable and my husband was happy. But his condition deteriorated very rapidly. It was a struggle to get the care staff to understand and adapt accordingly.

They really have a dream team at Sunrise San Mateo. Cheerful, present, welcoming. My sister was visiting from the east coast and they knew her name and resident, like within 3 hours. They make a great, positive effort.