Sunrise Senior Living

[Name Removed] the sales manager has been so helpful. It is a beautiful community with lovely amenities. We have been taking our time in making a decision of where to move mom and our questions are always welcome and information is communicated in a timely manner. We cannot say that bough good things about this community.

A very warm reception, everything was explained very well and tour was exceptional. The facility is so clean, the grounds are beautiful and safe, and there is so much activity for the residents, such a positive environment. I also was pleased that several staff members have worked there for many years.

The parking lot which is very large and the building are surrounded by beautiful trees and other landscaping. Currently, the building entrance is being remodeled but it was not a problem. The rest of the building is very nice and we observed many residents enjoying fun activities and conversations. Nearly every resident offered us a warm hello and several helped direct us to the appropriate people. Currently their reception desk isn’t right inside the door but it will be back there soon. We made three visits and were helped by the rental manager and also the facility manager on separate visits. They were both exceedingly friendly and helpful. As we toured it was clear that they knew he names of the several residents we encountered. The apartments we tour are very nice and clean and are kept updated to be very nice. The one bedrooms are about 600 sq. ft. And very livable for one person.. This place is warm, welcoming, and I signed a lease as I love it.

The staff was friendly, engaging and easy to work with. The food was great, and the enrichment programs like trip to the beach, or games were well done and frequent

We absolutely love this place and I've already recommended it to others who have already moved in. The staff is amazing. They are always smiling and friendly and quick to respond to my mother's needs.

I would rate Sunrise Of Rocklin five stars. I think that they have been really good for Dad. The activities are plentiful. The interaction is great. There have been a few communication problems amongst the staff, but nothing too major. I would recommend it to someone else.

Very friendly and helpful staff. Room size was more than adequate for needs. All needs were met.

Staff was welcoming and professional. They were engaged with the clientele. The tour was brief but informative. The facility representative was .

They have been wonderful for my mother. They are attentive, kind, well staffed. People are nice. She is happy - I'd like to move in with her. There are some complaints on food and wanting more showers. But overall the staff are great.

5, my loved one seems happy and the staff is great, some minor issues but they are always willing to work it out.

The care and support for my family has been exceptional.

Was a great tour. Every one very friendly and nice. Clean and felt like being in a warm and open place.

Sales representative very knowledgeable and caring. Staff very nice and respectful. I feel that my loved one will receive the support and needs met here to start his healing process.

Everything is great, except the food. What is being served in the memory care unit does not seem to match the menu in the elevator. For example, the menu in the elevator said that memory care would eat eggplant Parmesan. The memory care unit actually received spaghetti with what looked like meat sauce. And steamed vegetables. Everything else = great. I also want to add that their nursing staff/med techs are great, and the Social Worker is steady and reassuring. She's been with Sunrise for a very long time, - she started out working in the dining room. She worked her way up to be a SW. There is a gentleman on staff who is great too. I thought he was a chaplain!! ?? There is a worship service (Christian nondenominational) on Sundays. The residents sing out of booklets. Mom loves that because she has always been in choirs.

Very professional staff. Our tour guide was amazing and answered all of our questions. She was so friendly. The facility was very clean. I believe our tour guide was [name removed]. She gave us detailed information.

The staff is amazing and the facility is lovely. The apartment available for my mom is far beyond any others we saw.

Everything at the Sheridan is top notch. They get back to emails timely, the facility is very clean and my dad is thriving there.

Space is nice and clean, they allow her to keep a cat, staff is very caring

I would give Sunrise in Plymouth 5 stars. The staff are wonderful to the residents and to their families. I've experienced 1 nurse who bought my sister a pizza with her own $ just because she was craving a pizza. The administrator, [Name Removed], makes sure she visits all the residents frequently. They are all very kind and caring. The facility is clean and being refreshed all the time. All dining rooms have been updated and the staff cater to everyone's special needs. The dining rooms are on a small scale which makes it more family like. Sunrise is in the process of creating a bistro in the lobby. They always have flavored water and desserts out for the residents and the guests. The activity director is wonderful. Always happy and smiling with the residents. We have signed on with Sunset Hospice now too and that has helped a great deal with showering several times a week and has relieved me of some duties. I hope that my sister will be able to spend her remaining days at Sunrise. My only disappointment has been with Verizon who will not install landlines in the resident's rooms because the facility has copper lines and Verizon wants fiber optic. Sunrise is wired for Verizon and their landlines are functioning on copper. Cellphone reception is very spotty in this location and my sister is having difficulties managing cellphones now. A regular phone would be so much easier for her. Again, this is a complaint against Verizon and they haven't been helpful at all. Room size: all rooms are not the same size. There are single size rooms and there are suites. Certain locations generate more revenue. But, all rooms are clean and new carpeting is slowly being installed when a room becomes empty. My only knock us that some rooms have old fashioned, hotel style heating and a/c units. I believe they might be updating them a room at a time.

Bear Canyon has been a great place for my Dad! It's like living on a cruise ship, 3 great meals a day, activities, if you want, and very clean.