StoryPoint Group, LLC

My mother moved from an assisted living facility in Northern Ohio to Independence Village, Avon, four years ago. From the moment she moved in, both she and her family have been very happy with all of the staff there. The aids, nurses, housekeeping, dining room, maintenance and administrative personnel have all been friendly and helpful. Over the years, as her care needs increased, the staff worked with her and us to adjust to and meet those needs. As the family member responsible for making sure that her needs were taken care of, my mind was always at ease knowing how much the staff cared for my mother. I never really worried that she wasn't been looked after. It always warmed my heart to walk into her room for a visit and finding one of the aides sitting and visiting with her. These interactions did wonders to brighten her day.

My mom was there they took care of her my mom is in memory care but has some mental illness all her life we feared that they would call us all the time with issues and they did not only when it was most important and they had one contact "me" they did not share information with others they were very professional they handled her very well and they loved her. We simply moved her because it was closer to her doctors her family and friends and me as caregiver it was just too far for me to travel Our experience with Danbury respite care was nothing but great. the staff, the care, the food, the amenities, the activities were all wonderful. they loved Mom. It was a great transition from Mom's Hospital stay to Danbury thanks to Danbury

We have been so happy and pleased with NEC/ Storypoint over the past four years. The management, staff and everyone has been fabulous! Couldn't ask for better love and care here. My home.

" This community is spotless and smells clean!" The best place to live.

The warmth of the staff along with their commitment make this an awesome place to live. It is such a fun community.

Heritage Hill is a wonderful community for senior living caregivers treat each resident with compassionate care. The facility is clean and well maintained. It is an asset to air community and a blessing to the families they serve.

Heritage Hill event have been a lot of fun this years. Between the streak cook out and the generation week their was a little something for everyone. The staff at the community seem very attentive.

It's very comforting to know that I have kind people to help me whenever I need. I have made great friends at Grand Village which I'm extremely grateful for. It's a great place to live.

The staff are very caring and the food is exceptional.

Staff is awesome. Love all the activities avaliable. Food choices are great.

Excellent care for my husband. Down stairs. Excellent care in my room up stairs.

I love Candlestone and spend a lot of time doing activities. Everyone is kind and helpful.

At Candlestone we have great food! The staff are great and always so kind. I am blessed that my son brought me to Candlestone. I love my courtyard view. Candlestone is a great place overall.

People are friendly and helpful here.

The staff genuinely seems to care about each resident and goes above and beyond to make them feel welcomed and loved. I appreciate the staff's communication with family and the time they take to learn about each residents like and dislikes in order to make them more comfortable. The facility is clean and inviting.

I liked the fact that the front desk had someone working there 24 hours a day and that the front desk staff knew who you were. I liked that they had outdoor spots you could use when you were there.

Everyone I have had interactions with have been very helpful. Low pressure sales, felt like they were truly trying to help me help my Mom. I would absolutely recommend the community to others who are searching for a place.

Staff are wonderful. Food could be better. Just going on my sister's opinion. They need handicap ramps at all entrances/exits. She is very happy there.

The staff is friendly, well trained and take time to learn the family's names, my moms name and things about her. I have even received calls from staff if they are concerned about anything! The facility is immaculate and never smells bad. The food is always tasty looking and my mom loves it there. Now she has one of the larger rooms (likely for a couple) but has windows, is bright with a lovely view. The common areas are clean, bright and decorated with relaxing colors. We are so happy with our decision to move my mom here!!

Story Point of Findlay has amazing staff and a amazing community to be a part of ! the food is wonderful and the building is always so clean and smells good. the staff always are so positive and informational love all of the great amenities.