StoryPoint Group, LLC

Our experience with StoryPoint was very pleasant and enhanced by the friendly staff and family-type atmosphere, and the variety of indoor/outdoor venues, activities, events, outings and celebrations in which residents and their families may engage to meet their social, spiritual, physical, and mental well-being. Even more impressive; 1). the StoryPoint staff involvement and interactions with the residents, 2).the safety features and maintenance of same for the residents' protection and 3). the Ambassadors of StoryPoint (seasoned and outgoing residents who assist new ones with transitions). Unexpected, however, in keeping with Storypoint excellence was the initiation of therapeutic services during the respite and calls to assist and insure preparations for leaving were complete , including care providers and the transitioning of therapy services. I really appreciate the invitation for Mother to return should the occasion arises to do so!

Woodlawn has been such a great place for my dad

We are so happy living here. From our arrival, last November, until now, we have not regretted the move. The residents made us feel welcomed, from day one. The staff could not have been more helpful, with any one of our needs. They were always there to help us, and to make sure things were done to our liking. Our 2 bedroom apartment is very spacious, and pleasing. We thought after selling our home we would feel cramped moving into a smaller place. But, we are totally comfortable with our new space. Every week we are given a schedule of all the wonderful activities offered, plus one monthly, so we can see what is being planned ahead. It has been a wonderful experience for us. We are looking forward to our second year here with the many friends we have made.

Excellent friendly staff, great activities. It is a great place to live and make new friends

We needed to find a place for mom that was going to be safe for her and that we as a family were happy with. The staff is outstanding. We have been here for over a year and they have been very helpful and so supportive of our whole family, Mom is well taken care of and the staff is very compassionate to her situation and needs.

Every Staff member we have worked with has been awesome. Their compassion, patience, and genuine caring is apparent every day. The care has exceeded our expectations. The facility is peaceful, and comfortable, exactly what we wished it to be.

The team at Crestwood truly are amazing. Dad loves the food variety and the quality of the food. He's always talking about how great the food is. He often mentions how clean they keep his room and [name removed] is always mentioned as helping him out all the time. Finally the activities are great. Every day there are multiple activities for them to do and the posting of photos on Facebook helps those of us that cannot visit regularly. We see the smiling faces every day! Thank you!

My life partner [name removed] and I have been residents at SP Chesterfield since it opened over 5 years ago, The move was major life decision and for us the correct one. All the mgt and staff are wonderful and have the residents best interest and safety as a priority. Happy hour is always a big event good entertainment and cocktails 2 waffles Wed fills the bistro with a great bake and comparable with residents and staff. A word must be said about dinner again great staff, The young teen servers are a joy to me! it must be pointed out that the meal are always good. Some better than others. Mostly because of personal taste what she always says at the forum "I'm glad I don't have to look anymore - on that subject, I feel the monthly forum is extremely important" & the staff do an outstanding job of giving us updated information and answering questions. I do feel that corp should make visits so perhaps attending a forum. One important note -Storypoint Chesterfield

Almost everyone on the staff was very friendly. The most excellent staffer is no longer there. The meals are a 10 - they helped make Dad something he could eat. After Dad passed, we had to call for way too long to get our money back; this took months and needs to improve.

The employee are cheerful, caring and willing to step up to any job that needs attention. I've seen the bldg mgr vacuuming the front areas and adjoining corridors ! I feel fortunate to be here.

The staff is warm and caring, which gives us residents a reason to smile and feel well cared for. Our daughter shopped the available 6 faculties and considered IVGL the best available to meet our needs and they were spot on.

When realizing my dad needed memory care there was no other choice for us than Independence Village. The staff are the most wonderful people. They made the transaction for us, and especially my dad, so easy. His time here has been great and I know he's in great hands!

A great place good meals, good help overall. Would definitely recommend coming to live here.

I feel safe here and that everyone loves me and helps take care of me. The food is amazing and the activities are great. The staff get an A+ from me!

We love the home life feel that Danbury gives you. The staff is great, and always available to answer any questions or concerns. The aids are compassionate and sweet to our mother. We have peace of mind knowing she is safe and cared for around the clock.

<Name removed> was our main contact and was so wonderful. We found everything about it beautiful, comforting and the price was very reasonable. I wish Dad would have been with us longer to enjoy all it had to offer.

The people are friendly and the staff are good. The caregivers are very conscientious of my medical needs. The food is delicious and the activities are wonderful.

[name removed] out director really cares about everyone here at Independence Village of Waukee. All the staff are Great! This is as good as it can get.

My husband and I enjoy living at IVW. Life enrichment always have fun things planned for us to participate in. Maintenance fly and problem right away. I feel the staff cares about the residence and wants the best for us.

I love living at Independence Village of Waukee because I love everyone here. I love visiting and there is always something to do. The staff is helpful and accommodating. The entertainment is the best here.