StoryPoint Group, LLC

Beautiful building, very kind staff, residents are happy and staff interact with residents. Spacious apartments for a great price. Multiple courtyards to enjoy the outside weather. Management is present and follows up with any questions or concerns. Life enrichment outings, activities and community events.

Hi there! Our mother is 96-years young now and has been with the caregiver team in Avon Lake for 8 years and counting. Mom's health is excellent and her nurse practitioner is so happy to see that she is well cared for, so are we! The community has such a passion for elder care and I know when I leave, mom is with some of the kindest and gentle hands. She visits the hair salon on a weekly basis, her nails are painted at Tuesday afternoon's coffee hour, the movies and social events are well attended and let's not forget the church services and visits from members of the cloth! Mom's apartment is spacious and always clean, laundry is folded, the sheets are crisp, the bed is made daily and her bathroom hygeine is second to none, maintenance work orders are promptly addressed. There is a sense of community when you walk in the door, it's the positive energy that surrounds life at Independence Village. We are so fortunate to have a place for mom that we can call home, she is safe and happy!

Glen Oaks specializes in Alzheimer's Care and there is a definite difference between the care he is getting now which is Alzheimer's specific. If your loved one has Alzheimer's don't be fooled into just choosing a place called "Memory Care" because they are not capable of dealing with an Alzheimer's patient.

Me and my husband moved have to this Storypoint residence last [date removed] and since we been living here [name removed] our coordinator and staff has been very caring and attentive to all out needs plus its been very wonderful living here even our neighbors are very caring.

When I found Storypoint, I was desperate to find an independent living community. Storypoint offered everything I was looking for a community. It is quiet and restful the meal are good. The place is kept exceptionally clean. There are activities and day trips. Great place for the handicapped.

I love living here at SP. I feel safe, cared for and loved. Our staff are kind and considerate. Our chef [name removed] is the best. [name removed] out executive, director is kind, compassionate and caring. Love, love, love SP.

My experience at IV Pella has been fruitful and healing. The atmosphere here created by the wellness staff, the admin. staff and the other residents is fun, warm and nourishing in many ways. I am thankful to be here.

It's been a pleasure. We didn't know what would happen. [name removed] needs more care and they included me. They get to know you and everyone name. You can always stop and talk very friendly; always someone to give you a hug.

I have observed and been treated kindly and respectfully by all SP staff. The facility is beautifully maintained and team members appear to genuinely care for the residents. Only area of difficulty has been with the land nurse from Corsco Care (currently on leave) Difficulty includes poor communication and coordination skills.

I am very satisfied, everything is perfect. Love the community, activities are well planned and fun and I enjoy everything about Independence Village Pella

The experience here great. The staff has been excellent. Great care.

The telephone system- actually speaking with a particular staff member was a bit difficult when a message was left. The director was willing to work with the challenge of Dad's behavioral situation; helping Dad to receive professional assistance.

It was a great process at StoryPoint Fort Wayne West, and it made it easy for me to select a place for my sister. She really loves it there. They have great staff and outstanding facilities. It helps relieve stress knowing she is being well taken care of here.

StoryPoint didn't take care of my mom's needs - [name removed] was contracted for her care. I think my mom's needs were more than some care workers could handle. She needed nursing pretty soon after being there. I wasn't really happy with the care. She spent more time in the hospital than she did at StoryPoint.

My loved one is younger than the average resident but she's adjusted so well and we consider this place a true blessing. It's been amazing for my mom. Not perfect because there isn't a place that's perfect, but perfect for my mom!

Friendly- Helpful Kind Good Games Good Entertainment

Warm and homie, friendly, fun activities caring and kind staff.

Our experience living here for 4 years has been very good. The staff is friendly, the food is good. The only thing that needs improvement is maintenance- very slow.

They do a great job hiring it show in care no meanies here. Staff very patient with even challenging residents. The buildings showing their age- corporate has expanded too quickly- need to spend some capital.

An important component of IVP Plymouth is "The Villas" A beautifully appointed complex of ranch style apartments for ambulatory residents who enjoy all the accommodation and activities offered in the main building the staff is most kind, competent, and welcoming.