StoryPoint Group, LLC

We loved the private, comfortable, and well maintained apartments. The food and nursing staff were fantastic and exceeded our expectations. The setting of the facility inside a subdivision made for a peaceful environment. There were birds, kids playing, and several paths for walking and enjoying the outdoors. It's not located on a busy street in the middle of retail shopping like many other facilities.

This facility has had a recent update with new carpet, new bathroom flooring, updated decor. Always clean and tidy. Friendly caring staff, all staff are welcoming and kind. Fun activities, live music, Zumba classes. Community events throughout the year, yummy food and caring staff. Best place in Swartz Creek.

My dad really enjoyed his respite stay at Independence Village. The staff is extremely attentive and caring. There are a lot of activities for the residents and my dad loved the variety in the meals provided.

The building was clean and updated. The employees greeted me quickly and professionally. The residents were engaged in an activity. The dining area was cozy and well lit. The community is tucked back off the road in a quiet natural setting. Several of the employees brought their golden retrievers to work for the residents to enjoy.

The building is only 7 years old and very nice inside. You could call it upscale. The staff is very accommodating. The room is spacious and the food is well prepared by Chef [name removed].

My aunt has lived at Independence Village in Ankeny for almost two years. After a short adjustment period, she has settled in. She has gotten to know the staff & they have gotten to know her. I'm most impressed with the sincere care given to each individual by the entire staff. The caregivers see each resident several times throughout the day. Early this year, when a health issue arose, the nurse was notified. She notified me right away. Her guidance was thoughtful, knowledgeable & helpful beyond measure. The cleaning & maintenance staff work together. The apartments & building are clean. The chef is attentive to the residents. Meals are delicious & served with polite care. The residents are treated to a "food tasting" as seasonal menus change. The activities are plentiful & tailored to the residents interests. The receptionist & administrative staff are welcoming, knowledgeable, helpful & caring. My aunt is living comfortably & safely. Our experience has been good.

The staff has been very helpful from our initial contact to move in to today. each week there are activities that my mom looks forward to participating in. the building, grounds have always been clean. among the deciding factors for us to move mom here was room size and cleanliness. also, we noticed a lot of people around on our first visit-staff and residents.

Our Mom has lived here for 6 months. She came from another memory care facility. Independence Village has been a nice change. More staff regularly. [names removed] are caring, understanding, and compassionat CNA's. [name removed], the director is approachable and helpful.

Story Point is wonderful! The staff is great-- caring, hard working, lots of activity for the memory care unit. Please recommend it to folks!! The only reason we moved to [community removed] was that they raised our monthly rate $[removed] which was not in accordance with our contract, which allowed a 13% increase yearly. That should have been no more than $[removed].

Super friendly atmosphere, no complaints. Very good food. Clean dining room. Lots of activities. Again, no complaints. Very good staff, super helpful, always friendly. Everyone is ready and willing to help at anytime. Severs are very nice.

Everyone is extremely friendly, the staff go out of their way to make you feel comfortable

Answered all questions and was very knowledgeable. Clean facility. The layout for memory care was desirable with a bright common area

I was apprehensive originally, but it has been so easy to adjust, the staff and other residents make it easy! Staff is very helpful and kind. I’ve gone to various staff for various reasons and always got good responses from them. They do not make you feel small, no feelings of one person higher than the other. Never asked a question that wasn’t answered, which made it very comfortable and smooth. Very very extraordinarily pleased with my new home.

Enjoy visiting my mother in law at the facility. She gets great care. She’s been there for about three years and has enjoyed it. Everyone is friendly to her and calls her by name. Anytime there is a maintenance issue or something wrong. It’s always addressed efficiently.

My parents are 89 years old and have moved from Florida, where they lived for 23 years to Flourish Collection Rochester. It seems like there was some growing pains with new ownership, once they had put the right people in place it has been very smooth. Eveyone from the front desk, care givers, wait staff, coordinators and upper management have treated our family with respect and kindness. My mother and father love it there after only 2 months.

What a great decision we made having my Mom move to StoryPoint Walton. From the time we toured to the time we moved her in the whole team has been great. We toured several facilities and nothing even came close to the what was offered at this location[ Names Removed] and [Name Removed] have been a pleasure to work with. The facility is always spotless and everyone goes out of their way to make her feel welcome. They have multiple activities a day and Tori does a great job including all the residents. Do not hesitate to select StoryPoint Walton for your loved one. You will not regret your decision.

I recently visited a friend at independent village and I was very impressed with the building that was built in 2000 it is very clean and very bright. The people was very welcoming and friendly. The food was outstanding and I took pardon some of the activities. They had a band later on that evening and I very much enjoyed listening to the music!

My brother lives at StoryPoint, and I help manage and pay for most of his care. He has Alzheimer’s and recently transitioned into the full Memory Care program. Transitions like this can be difficult, but the staff handled it with patience and compassion. They have been kind and respectful toward my brother, which means a great deal to our family. It is reassuring to know he is in a secure environment designed for residents with memory loss. The staff has also been responsive when I have questions and keeps me informed about his care. Caring for someone with Alzheimer’s is challenging for families, and I appreciate the support and professionalism the team at StoryPoint provides. They truly care.

Being the Executive Director at Independence Village in Johnson City is not an easy job, but [Name Removed] is outstanding in that position! She is both reliable and responsive. Her patience with the residents and their families is evident. It is obvious that [Name Removed] is committed to providing a stimulating and safe environment for all. She is a dedicated leader and it is always a pleasure interacting with her.

We have a family member who has been living at Independence Village in Johnson City, TN, for over 4 years. What a wonderful place! Ava, the Executive Director, is amazing! She really cares about people and goes out of her way to help the residents and their families/friends. Her giving nature is second to none. She is professional and attentive, and works hard to maintain a beautiful and clean environment for all who live there. Her welcoming nature makes it a pleasure to visit. Thank you, Ava, for all that you do. We appreciate it!