StoryPoint Group, LLC

This review is only about the facility itself as CorsoCare is separate. My mom and I visited several places and this one was by far the best in terms of resident activities, staff, interior spaces, and resident interactions. The flexibility it offers for independent living is so helpful rather than having to go all in on assisted living. They were able to accommodate my dad's needs in enhanced independent living which was much more affordable than if he had to go to assisted living. Our community specialist that worked with us went above and beyond to make sure this was the right place for us to choose for my dad. Everyone was very responsive to text messages as we were asking questions and seeking help to get my dad transitioned there from rehab rather quickly. The common spaces are inviting and well presented making it feel like you are on vacation. Other facilities felt more like a nursing home. They have many apartment floorplans to choose from which helps when on a budget.

This assisted living not only has the curb appeal, but just as nice inside. The staff are caring and attentive, they go above and beyond to ensure residents are comfortable and happy. The facility is clean, well-maintained, and offers a wide variety of engaging activities. The memory care is perfectly designed for those patients with advanced dementia and Alzheimer’s. Must see!

I honestly can’t say enough good things about this place. The staff is truly amazing, The administration, dining services, kitchen staff, daily support tech’s, and housekeeping staff are all so wonderful. The other residents are SOOOO friendly and welcoming too. One big happy family. A issue has arisen with the billing, but even that has been overshadowed by the fantastic people. The facilities are extremely clean and comfortable too. The highly skilled kitchen and dining staff prepares good meals of high quality, but the meal options as requested by the out of town corporate leadership are sometimes less than appreciated. For those times when the daily menu is not appealing, a a la cart menu is available. Breakfast is an amazing experience EVERYWHERE DAY. So many choices every day. Better than IHOP in my opinion.. The kitchen staff is excellent. The highlight of Story Point West is absolutely the inner garden like expansive enclosed private courtyard. It’s such a gem.

I have lived that story point for over 3 years half is amazing. Me and my husband have a two bedroom with a great view of pond. Staff is so caring and attentive to needs. Enjoy social hour and the live music

Cleanliness and food service hours and options. Yes, we would definitely recommend this community to other families based on the experience we have had!

Wonderful place. I would 100% give 50 stars in all areas if I could. The staff is so lovely, I get top notch care. The food is great, lots of variety and we get good dessert everyday. I’m so grateful.

Everything as been great since I’ve been living here in the last three months. I would highly recommend to anyone looking for this type of facility to live. I enjoy all of the activities they offer. I even got to attend a red wings game with another resident this month!

The staff is EXCEPTIONAL!! They go above and beyond when it comes to medical care, hospitality, cleaning services, and activities. The Christmas party was better than most Christmas parties I’ve been to!! Every holiday is celebrated with beautiful decorations in the lobby and cafeteria. Activities are engaging and appropriate to the population. Cleanliness is always top notch. I know I can call and get a staff member quickly and they know me by name! They treat ALL of their residents with dignity and respect. I couldn’t have found a better facility.

I have been very impressed with Devonshire ALF. The staff consistently shows compassion and care for their patients. The building is always clean. More importantly , the patients are kept clean and tidy. The patient rooms are nice and cozy. I don’t ever smell odor, which again tells me the patients are well kept.

The staff are caring, the food is good, and the facility is lovely. The only concern was the lack of timeliness in submitting monthly documents for long-term care reimbursement, which was the responsibility of the director. While the director’s desk may have been organized to her liking, it appeared chaotic to others.

The staff very friendly professional and helpful. The place is very clean. Absolutely love it . We are glad we chose this place for our parents. They are very comfortable here , everything is wheel chair accessible,

I find at this time which is very early on that everything meets my standards and above. Again the only complaint is no dinners on weekends but that is a minor inconvenience but can be handled very easily.

My father has been here for nearly three years (the independent living side of the facility), and we have nothing but great things to say about it. The friendly and attentive staff, excellent quality meals, and access to health services if he needs it. From the director [name removed] to staff...[name removed], [name removed], [name removed] (too many to name), it is a well-run and beautiful facility. There are less expensive places out there, but in this case you definitely get what you pay for to ensure your loved one(s) are safe and well taken care of.

5 for all. It's a great place. They all are very kind and friendly and all go above and beyond to help you in any way needed.

My mom moved into the memory care part of Devonshire in [date removed]. Her friends and family said I would see her decline when she moved from Massachusetts. But the opposite is true. She is verbal again and has more days in the present then before. She even recently told me she loved me and used my name. Yes she still has down days but I am so thankful for the many good days she has at Devonshire. I attribute her improvement to the staff who all talk to her regularly. The family style approach has helped too. I am so happy to have my mom in Devonshire nearby me in Michigan.

We have been in the cottage for five years and have enjoyed our time here. Story Point also has a large building with apartments. We have met most of the residents. They are amazing people and are like a family. They have a wonderful time together. We have had an opportunity to do some things to help others. Most of them are older than we are. There is a “little Store” there. My wife and I have been buying items for the store like food, and magazines. We also get medical needs and bath products. We have been doing shopping for 4 years. The staff are very good at their jobs.

I like the options for them to be independent but also supported as needed. They can drive themselves to go run errands or go on local adventures, but also there's the opportunity to utilize community provided transportation for grocery shopping and other errands. I know that they are sad that they're not in their home anymore, but it was really becoming scary for all of us regarding their safety. Also being alone in that house was not good for their mental health. I really like that there's opportunities for them to meet up with other people either socially at happy hour or during church services held on site.

We have had my Dad at Flourish for about 2 months. Knowing Dad we thought this would be a very difficult transition but we told his caregivers a little bit about him. They talked with him about his likes and really made him comfortable. Dad started to decline. With their help we had him see the doctor and adjusted his meds to meet his needs. Flourish is a beautiful place with a small ratio of staff to resident. I really feel that Dad is well taken care of and I am very comfortable with Flourish. I would recommend it to anyone.

Moving my dad into independent living was not an easy decision, but after talking with [name removed] and all of his help throughout the process of getting everything ready and then the move, and time to get settled, it really was as easy of a transition as possible. It has been great to know that someone is looking out for my dad, and that he now has easy access to friends, meals and outings.

People need to be aware of high pressure sales tactics at the point of decision. It's a great place, but the sales pitch is high-powered.