StoryPoint Group, LLC

Nice and clean, good workers. If you need to be taken care of this is the place to be. Good food. Can have coffee when you want.

Place for many opportunities (healing, friendship, opportunisties) Place to re-evaluate oneself. Place to grow & live

The community is very neat and clean and the staff is friendly and helpful. They do a great job taking care of my loved one and the food and activities are great also. I would recommend this community to others based on my experience.

This was a nice community and they had places to walk inside and outside for the residents. This was a little too far for the family to visit each day.

Very caring and responsive always trying to improve.

Pleasant environment. Many *Teams* parties to treat residents. Top quality is improving.

The community is very clean and neat and the staff is very friendly and helpful. Communication needs to be better. Everyone is not on the same page and that can be frustrating especially during Covid.

Disappointed in entertainment, but understand why (the virus) Making great progress in walking The staff has been very helpful and friendly.

The staff is very nice and makes an effort to say hi. I do not feel as connected as I would like yet but I am new still.

Our family was able to do an in person tour, and the community is really nice but older. It is just as clean as other communities but the decor and colors were just not up to date.

We chose StoryPoint Saline because it had everything we were looking for. We wanted to have independence but I can rely on someone if I need help with my husband. Coming out of a home, the apartments are small but they are adequate for our needs. The activities are just now getting started back up. I really like the location, it is near Saline and Ann Arbor which is perfect and it offers a lot of things. I would recommend to others looking.

They're going through a transition in ownership. Like every other place right now, they're struggling to find help, so they're struggling to get things done and take care of things. I like the people there. You can tell they're trying. They'll be honest with you that they're struggling. They seem like really good people trying to get the job done. They just don't have the means to do it right. And that's not a reflection on them. That's a reflection on where we're at in the world right now with the pandemic. I would say if your loved one is going in for level 3 assisted living, you might want to look somewhere else simply because the nurses are stretched so thin. My loved one has been in the emergency room several times, and they didn't seem to know quite what to do with him. The living spaces are fine, but they've cut back on cleaning from once every week to once every two weeks, and they're not even able to take the time to do that well at this point.

The community is clean and neat. The community tries hard to take care of the residents. I would recommend this community to others based on my experience.

The cleanliness of the community is good, but the cleaning of the apartments is superficial. Our loved one stopped going to the dining room because of kitchen staff member was not the friendliest, the would not allow our loved one to sit at the tables they wanted. Also the meals are not gourmet, but they are what they advertise, and the hours for the meal times are not ideal. The last meal - dinner stops being served at 5:45. However we do think the value for cost overall is very good compared to other places. The apartment is very nice, it was a great balcony and the location is great for our family. The balcony makes an enormous difference for our loved one.

We came in at a difficult time during Covid. I've not been really impressed with the food that I've tried. It's an older building, and sometimes it's not as clean as I'd like it it to be. One thing that really bothers me is there's nobody there all night long once the front desk closes for the evening. I realize that it's not an assisted living facility, but at the same time, a lot of older people live there. So if a resident were to press their emergency button at night, there would be no response from Beaverdale, only a response from the emergency company it's tied to. Which I find strange. I think they're really good to the people though, and that's important. And they offer a lot of activities there, which I think is really nice.

Every time we visit the community it is very clean. The staff and care services have been really good so far. They recently started a new support group program for relatives who have loved ones at the Independence Village, so it really gives off a sense of a community. We would recommend them to other families.

I would tell others it is a very nice place to be. It is one of the best I've seen. The food sometimes comes out cold, and the taste isn't always good. It is the same menu for three months in a row, with not a lot of variety. Some of the activities include live entertainment, games, shopping tours, and more for the residents to choose from.

The Everlan of Louisville community is very lovely and well appointment. We would recommend this community to others.

The community is going through a management change right now and we are waiting to see how the new management takes care of the community. The community is very clean and the staff is very helpful.

Overall I've been pleased with what they do so far. Everyone that's in assisted living needs the help, but they're very sad to leave their own homes. Given that situation, the residents here have been very kind and helpful, and have helped each other. And I think that's the mark of a good place and of good people. I think the staff have been as helpful as they can be as well, and are doing the best they can. I've been really been impressed with the staff that care for my loved one on the night shift. She enters a state of emotional stress very quickly, and they have been able to calm her and help her. So I just think the world of her caregivers. They're very professional, not cold, but they do a good job in helping her by keeping calm in their own emotional state. Initially my loved one was resistant to even go there, but now she tells me this feels like her home.