StoryPoint Group, LLC

My mom moved here because of the food, Just wished there were more options for diabetics.

I feel the meat is either too thin so its cooked fast and dried out. I also feel there are many people with dietary needs for low sugar, there is never a zero sugar or low sugar option for desserts or drinks offfered. that would be really nice to have a cup of coffee and having a dessert with friends. Jello can even be made sugar free. And last, the food needs to be served hot, almost each time it is luke warm or cold.

I have been living here for a long time and the food keeps getting better. Everyone is friendly

I love to live here because I feel safe

I was the first to move in as a resident - I continue to like this community (I am [age removed] years old).

The building has issues, loud banging on the third floor (plumbing.) Keeps us up at night. No good food choices for diabetes. Prizes for bingo is candy!

They have friendly staff, a clean community, and they are going through some growing pains. They are stretched very thin with staff; however, they are trying to ramp up the staffing to assist with the assisted living. There are several residents who don't care for some of the meals offered. The meals could be more basic and not as fancy for the residents. There are three meals a day being served to the residents. There is a special menu and an anytime menu to choose from.

We chose this community because, of the set-up. They have two different sides of the community, it;s one side where they take care of people, and another side where the residents reside. The food is okay, and I have seen some activities.

Pro: Administrative personnel are very willing to meet and discuss any issues or concerns with loved ones. They are open to ideas and suggestions from family members, and do try to work collaboratively to come to the most beneficial and efficacious solution possible. Con: Adequate staff coverage is greatly lacking. Additionally, as staff are in charge of passing meds, higher standards of education, more regular training, as well as frequent staff in services to ensure competence in this key area of care, as well as all other areas, should be implemented to assure residents are receiving individualized, high quality, optimal care. Unless residents are fortunate enough to have active, advocating family members, we believe that many receive a lesser degree of care, namely in the memory care unit, as they are less able to self advocate.

Very beautiful and welcoming community. The staff were friendly and helpful.

Holiday The Marquette was a beautiful building. It was clean and very pretty. But to me, it felt like more of an aging community, more of a stereotypical older folks home than independent living. And I didn't feel as much sense of community. It was a nice place, and the staff seemed very accommodating to the residents. We just didn’t get that homey feeling we were looking for.

Anthology of Farmington Hill is a brand new facility so it has all the bright and shiny things, the rooms are nice and it has all the amenities your loved one may need and the assistance your loved one may need. It could be a little less expensive it is pricy, but for the quality of the care and the safeness it brings it is worth it.

They've taken great care of my family member. The staff is amazing. The nursing and care staff are friendly. They love my family member, and she loves them. The only problem I've had is that the charges have gone up dramatically since she moved in. It's hard to understand how she could qualify for entry level care going in and then be moved to memory care within a couple of months. I understand part of that was due to the fact that she walked out of the facility on one occasion. It's just a difficult situation.

We really like Independence Village of Ankeny. The staff bend the rules some to make sure the residents are happy and satisfied. They take care of my loved one very well here. We would definitely recommend this facility to others looking.

They promised the moon, but they don't deliver. They sure as heck try harder than the last place we were at. I know there have been several people from other places who have gone to Glen Oaks. I don't think they are great, but they're doing a lot better than the other choices we have in Des Moines. I had a friend bring her father-in-law here; he's a really tough case and Glen Oaks does a great job on those really difficult clients. I give them a lot of credit for taking the hard cases. We can get kind of lost when we're also a hard case, but we're non-violent and can sit still. It's really hard, but they do a better job than other places. They're not perfect and they could come further up the ladder, but I give them a lot of credit for taking those hard case and for doing they best they can. I just wish they'd do better for my loved one.

The overall atmosphere of the community is very friendly, our friend who is a resident there has been able to meet new people and make new friends. We really like that it is not a super large community so it is not overwhelming at all. It is just very light and airy, it is well located and we would recommend. [name removed[ who took us on the tour and showed us the rooms was great to work with and a great problem solver.

Overall, the facility is clean and the staff is friendly. Staff turnover is fairly high, but I don't blame the facility. It's just a sign of the times. I'm much happier with my husband being here than when he was at home. This place has really helped him. I'm much less stressed and things are going good. I would recommend them to family and friends!

Our family really enjoyed our tour experience with the team at StoryPoint Gahanna. The facility was very clean, bright and updated. Staff was friendly that we encountered.

The biggest problem we're having is the laundry care is unorganized. They have lost several pieces of my mom's clothing and bedding but the facility is very nice and clean