StoryPoint Group, LLC

I love the friendly atmosphere and my friends. There is always something fun planned for us to do

people are friendly and they keep us up to date with our health concerns. People are always kind and never hesitate to provide us help when we need it. All my interactions are always personal and I really feel that the staff care about me

seems to be a good place, activities available are enjoyable

I toured the terrace, staff were friendly and answered all my questions. Building was beautiful and loved the more rustic setting

The staff are very caring and friendly! Great selection of activities to choose from

I have been here 8 yeas and it has become my home. I love the staff, they are great and treat me like family

my wife is a resident at Springvale. My experience has been a good one

Currently staffing has improved and seems very attentive and responsive. Hopefully that will continue. Communication between management and family has also improved. [Name removed] has always been very responsive and great to work with.

Although we have been satisfied with our choice, overall it has its challenges and is not been a solid 5. This might be the case with any assisted living facility. They certainly bend over backwards to make it better or meet needs . The facility itself is very well maintained. The food is just premade from Gordon Food Services but they at least offer choices and adjustments. The initial deposit to cover "extra" social activities was very high. We don't regret our decision with River Ridge it was best for both Mom ...and for Dad to spend time with her and made to feel welcome

My experience has been great, StoryPoint staff has been responsive to the needs of my Mother, when asked they respond. That really makes a difference in the "Care" for my mom.

Had our Mother at SToryPoint for 7 months. The facility was very nice. Mom enjoyed it, but would not participate in any of the activities offered. She did make some new friends that she enjoyed her meals with. Some of the meals were " to fancy" for her liking( a meat and potato type person) seems they used a lot of sauces and cheese on the food. Some times hard after the front door receptionist left for the day Laurus Home Care to pick up-not even a answering machine to leave a message.. The care from Laurus Care was ok, you could tell the ones that wanted to be there and work with the elderly -in enhanced care there is not much medical that they can do for a resident-a lot falls back on the family .only 2 people on the night shift for the enhanced wings-not sure how safe that is.

We chose Devonshire because we were able to get in right away and we were impressed with the appearance of the facility. The place is clean and bright. Majority of the staff is friendly. Love the services on site - hair, nails, medical care. They have initiated suggestions to improve care that are helpful. Activities are good. I feel welcomed when I visit. We are able to go outside.

Our family had an in person tour and overall we would say that everyone we met with was very friendly and very accommodating, but the residences and atmosphere just felt old

It's a good place overall. Just stay involved with your family member though, because it takes outside pressure to get things done sometimes.

Anthology is a good facility. They can be short-staffed at times. But the food is excellent. And I'm happy with our choice to place our loved one here.

Boulder community is very nice, this community was my loved ones third choice. However I didn't like the bedrooms being so close to the living room, felt as if their were no privacy. The layout of the amenities were nice, just the layout of the bedroom we didn't like.

The front desk is welcoming, it's a very clean facility, but parking can be a pain. It is a beautiful facility, the staff is kind but doesn't always communicate well. This has been my first experience so maybe it's common but you have to provide EVERYTHING for your loved on: toilet paper, hand soap (and that has to be special kinds that we were not told ahead of time) A lot is locked up in regards to bathroom toiletries and such, makes it hard to keep track of things needing replenishment.

We liked the community.

Very nice, party for the residence. Food was very good. The Staff was very engaging; The facility was spotless! Mom, enjoyed her evening. Was nice to have something like this to enjoy with her.

I rated cleanliness at a 2 because they haven't been able to retain a housekeeper. My mother has asked numerous times for someone to vacuum and no one has. I see her every Friday to wash her laundry and her carpet was finally vacuumed after 5 or 6 weeks. I take out her trash bc when they have housekeeping no one does it. I thought light housekeeping meant cleaning bathroom(I clean every week), taking out garbage (I do this every week), light dusting(this has never been done) So I'm very disappointed with the lack of housekeeping. It is independent living so no one "takes care of her" but she has a "life alert" button and goes to Physical 2x a week. According to my mom they don't have much of a variety of meals. Unfortunately my mom is rather picky in her older years and she has mentioned they don't offer much of a selection it is either Fish (for example) or grilled cheese. Mom eats a lot of grilled cheese. I wish they offered 2 dinner selections. The activities seem like a fun idea but unfortunately my mother suffered from Non- essential tremors and can't do crafts and she is physically disabled in that she has to use a walker to walk so she doesn't really participate in the activities unless they involve listening to live music or something that doesn't involve walking. Overall we are satisfied with Creekside at Shallowford but we are disappointed with lack of meal options and housekeeping. All of the staff members are fantastic I would recommend it. My mom went from living on her own and not eating properly, taking care of herself to being a part of the community. Other than housekeeping issues which aren't their fault and the food issues, my mom is happy there.