StoryPoint Group, LLC

Right now it sounds like they are searching for a new manager...[name removed] was wonderful...we all like the sales manager [name removed] and the kitchen staff are great, too. My mom's one bedroom apartment is perfect for what she needs, she has a physical therapist right down the hall as well. I would highly recommend Beaverdale Estates to those looking for independent living!

It is close to my house.I feel that concerns are addressed, sometimes not as quickly as I would prefer. The staff is nice and helpful. The room is a nice size.They provide daily activities, physical therapy,will bring meals to the room, also take residents to activities away from the facility.

My loved one is currently a resident at Anthology of Northville and the experience has been very good so far. The friendliness is great. The cleanliness, quality of care and staff are good. The staff is always willing to listen and work with you. I would definitely recommend Anthology of Northville to family and friends.

Only been here 1 month so not much experience here. Food could be higher quality. Residents are great - friendly and caring. Very welcoming staff. Care staff is mostly skilled and helpful.

My experience has been fine

Everyone took the time, to make sure I was well taken care of.

Our family had an in person tour and we have a loved one that is a resident there and I loved that place...and regret that my mom didn't go they are rather than [community name removed]. Tour was excellent. Food was excellent. Looks like they ran a good operation...because they are 25 minutes from me. It just wasn't realistic for my mom to go there

What sticks out the most about StoryPoint Naperville would be the caring and compassionate staff members. We did have some early communication breakdowns with the [name removed] caregiver team.

We toured with Dominion Senior Living of Louisville and it was a very nice facility, however it did not feel cozy like we were looking for. Plus, it is for assisted living as well and I did not feel that the memory care patients were as important to them as the assisted living patients were.

You must be a STRONG advocate for your loved one. Be present as much as possible. (I would say the same for any residence that my mom was at.) They just hired a new director of nursing. Great choice. Activities for memory care are many and fun, but they need to include more people. A new hire in this department is energetic and encouraging. Food for special days, like Mother's Day, is great. A good value.

They just replaced the manager in the last 90 days. The assistant manager just left. They are on the 3rd bus driver in a year. They are also on the 2nd activity person in last 9 months. Food is better, but still not best we have found at another location. Still needs work. Overall, Creekside at Shallowford is a good place considering it is far less expensive than other places. We have noted many residents have left. It has never been full.

Recently visited a friend who is staying in Gaslight memory care. I was very impressed with the friendly welcome from staff. The place was clean and nicely decorated. Noted there were activities available for residents. Residents appear to be happy and spoke well of their environment.

That was the greeting on my first Christmas card after I moved here in October of 2021. I likened it to living on a cruise ship that doesn't go anywhere. Since then my apartment - which on moving day had all the ambiance of Motel 6 - now looks like someone lives here - like I live here. I've met some lovely people and enjoyed interesting activities and social events. A "perfect" place for MOM? Of course not - no such thing as perfect. But a pleasant, safe, convenient place? Absolutely. Now if I could just shed the fifteen pounds I've gained from all this convenience. . .

I would recommend Ludington Woods to others. Great staff. Respectful and attentive. We picked this community, because of the location.

The staff and care providers are always friendly. Often there is confusion and disorganization with any changes in routines or activities. Communication and procedures are lacking and often require follow up from family or residents. Consistency with staffing has been difficult as with many facilities. Management does there best to cover when they are short staffed, but staffing has turn over and employees not showing up for shifts which can cause disruptions. The activities staff has been in flux and sometimes activities are geared more towards independent residents. They have open dinning with a special entrée for lunch and dinner. Then they have a basic set menu (burgers, sandwiches, salads) that they always have for alternative options. I have enjoyed how all the food has tasted when I have eaten there with the residents.

We picked this community, because of the beautiful entrance way, the friendly staff, the rooms suited my Mother's taste and proximity to my house. Mom and I feel very at home there. I think they try hard to accommodate all the different folks, customs, attitudes etc with dignity and kindness. I''m comfortable knowing that she's getting good care. That's especially important since I can't always see her.

The residents are treated as independents. Unfortunately, they have a very slow response time when a resident calls for help. Sometimes the response is non-existent. Not sure if this is due to understaffing or incompetence. My mom feels the residents aren't notified well if activities. They write it on the board in the dining room the day of but there is no reminding the residents before that. Since residents like my mom have issues with memory, more reminders would be appreciated. Maybe a flyer slid under the door. We also think that there needs to be more variety in the activities that are provided to the residents.

The staff and caregivers are always very kind and caring to our mother. We appreciate that they encourage her to participate in activities.

Employees friendly, clean, and large rooms for residents. Our meal took much longer than typical, and didn't receive several items that was listed on menu for my brothers' meal. Took very long time for them to check back to see how things were and fix missing items. We were somewhat overlooked. Food was ok but not great like had at a competitor's location.

We have experienced at Provision Living at East Lansing: good people, good care, super nice place, but not great food. If the food was better, I would have rated 5/5. Overall it's a good place.