StoryPoint Group, LLC

Over all- 5. She is always clean and neat. Cleanliness. 5 she is always clean and neat. She never smells bad. The facility never smells bad or falsely good as if being covered up. Rooms are always neat with no visible dirt or even dust. Friendliness of staff. 5 Everyone is always very high (especially when we bring kittens and everyone comes to see us) Always glad to help us etc. Quality of care 5. She fell with me going to the bathroom and broke her hip. She had to go to the local rehab for 10 weeks. That was awful. We couldn't wait to get her back to Woodlawn. [name removed] couldn't wait to get back to woodlawn. And she did complain about things there. She was getting bumped on her legs that caused sores. She entered Woodlawn after having been through 3 weeks in hospital because of a near fatal bowl obstruction and then rehab. Now she is able to transfer to her walker on her own and walk around the common rooms. We are very happy to have her stronger. Meals 5. Meals are good. She is always shooing us away if it is meal time. She seems to be hungry. Woodlawn always invites us to eat. We don't because we spend an hour every day with her and need to go. Activities 5 - Plus we bring her to our home on holidays etc. Being in memory care activities are restricted to in house. They do bring in people for activities. They have singing with instrumental accompaniment Other activities we have seen are, coloring, the once daily soap opera, they high light a TV movie with popcorn or cookies every day, they have trivia games, one day they had brought in pizza for lunch. I know the director has played dominoes with [name removed] special cuz we can't visit. We don't see all the activity because we tend to visit during lulls in the day. Value for cost 5 she is happy. My brother who handles her finances seems happy with everything. He has never seemed to think Woodlawn to be overpriced. He owns his own company employing up to 50 people for decades. I know he would look else ware if we were not satisfied. And we visited 3 local places. So we have comparisons.

This is the place to be! However, many who have left reviews seem to be mistaken about the living arrangements here. Independence Village, as indicated in its name, is for independent living with added benefits. It is not designed to be a place that provides 24/7 care for individuals. It is an apartment complex designed for seniors that provides three daily meals if residents so choose. If additional care is needed, independent caregivers can be hired. The staff, however, makes this place extraordinary! Without them, this would be like any other place. They go the extra mile, they get to know you, your family and friends…heck, they become part of your family! They care so much they get confused with a 24/7 care staff! I highly recommend this place to anyone considering independent living for seniors. It is worth it to have constant peace of mind, security, friendly residents and staff and transportation that meets your needs. Check it out!

Everything was wonderful. I know for my mom she really enjoyed the outings and I would of liked if there were more available. The apartments were on the smaller side, but they were ok for what we needed.

My Grandma loves it there. I saw here dancing with the activity girl. She like the music and bingo. She is always busy. I love that!

Everything is a 5 besides the value for cost because the cost is high. However, we what we like the most about Sanctuary Grande is that it is a caring community with good meals and activities for the residents to participate in. We would recommend this community to other families based on the experience we have had so far

Very attentive. Director and staff always there for you happy environment, caring staff good meals. Have lived here almost 7 years.

They're great. We picked this community because they're nearby, not as expensive as other facilities and we liked the people.

The lunch was really good. The room was full and everyone seemed happy. We are with [name removed] and the activity person. She talked us into staying for BINGO. It was a lot of fun.

Friendly staff, efficient staff and the accommodation are beautiful.

Very nice and friendly. They keep people going.

See some residents at Ludington Woods during the week. Always have a warm welcome when coming through front door. The staff is very pleasant during each visit. They take a great care of their residents. Always have help when needed.

There was some confusion a while back about supplies that my mom needs to purchase for herself. We were told that she did not have incontinence diapers. However, she had plenty of them and folks were simply not communicating across shifts regarding where things had been put away. Just better communication would be an improvement but it was not a huge deal.

Lots of friendly smiles and people that take care and care for the residents.

As a community partner, Ludington woods is a supporter of our town. Their resident are able to enjoy physical, social and mental health through their care and support. The facility is beautiful and the staff is kind and caring.

I love this place!! I have so much fun with activities and the people are so happy and fun! I should have done this years ago!

We primarily were visiting the community room, but we took a tour with some of the people and it seems like a really food place. People were happy and talking to each other. They were playing games and laughing. I would think of here for my parents.

Staff are very friendly, competent and supportive of health needs.

Excellent sales staff, courteous and so helpful

Clean wonderful food. Great people!

Staff wonderful. Residents wonderful.