StoryPoint Group, LLC

So the leadership has changed there since they had some arrests for stealing from residents. But at the time they really worked with us as my dad's dementia progressed while he was in independent living to give us time to get him into a memory care unit. He was aggressive and they were incredibly helpful and gracious in working with us. And also looked for ways their staff could improve in their approach.

Our mother has been a resident at Danbury Mount Vernon since shortly after it opened. I cannot express enough our gratitude to the staff at Danbury for the loving care that they provide. The management group, kitchen staff, aides, maintenance - everyone who has responsibility for mom - all treat her with loving care and respect. We as a family have complete confidence in the care being provided. The Danbury staff has become an extension of our family, and we are so grateful for each of them.

I have two family members living in the StoryPoint community. The common areas, dining rooms and event spaces are attractive and comfortable. The care providers and administrative staff are very friendly and responsive. My 85-year old uncle is thriving now that he has the care he needs and healthy meals he simply could not prepare for himself. The social activities are well-organized and the food is delicious. I am grateful for the care StoryPoint is giving my family members in their golden years.

Our parents were at Forest Glen about two years ago. They were very happy there. The care was excellent. The staff were very friendly and caring. Became like family. Felt like home for us. We will always remember them and be grateful for the care our parents received. Thank you!!

The aides are amazing We have had a few problems with the apartment but maintenance takes care of it within a couple days. Sometimes same day. There is only 1 person I am not vibing with and that is the lady over the apartments. Like housekeeping and or issues with the apartment. She's not very nice. I think her name is [name removed]. The food is very good. I have no complaints overall.

I LIVE AT STORY POINT SOUTH AND HAVE BEEN HERE A YEAR AND A HALF AND I AM VERY SATISFIED WITH MY HOME. THIS IS AN AMAZING PLACE TO BE IN MY LATER YEARS BUT WE HAVE FUN AND EXCITEMENT AND SPECIAL EVENTS AND THE STAFF THAT PROVIDE THESE WONDERFUL TIMES ARE RIGHT THERE WITH US TO BE RIGHT IN THE MIDDLE OF OUR GOOD TIMES AND THEY MAKE SURE WE HAVE MANY EVENTS AND THEY ARE AS MUCH FUN AS THE ENTERTAINMENT. I LOVE MY APARTMENT IT IS VERY NICE, I HAVE TWO SMALL DOGS AND EVERYONE LOVES THEM AND FEEDS THEM SCOOBY SNACKS WHEN THEY SEE THEM AND THEY GET PETTED ALL THE TIME. THE CLEANING STAFF ARE SO KIND AND HELPFUL AND WILL HELP YOU NO MATTER IF THEY ARE BUSY SOMEWHERE ELSE THEY WILL STOP IF THEY CAN AND HELP YOU OR WILL MAKE A TIME TO HELP YOU. OUR YOUNG LADY AT THE FRONT DESK IS AN EXCEPTIONAL PERSON. SHE IS VERY KNOWLEDGEABLE AND VERY PERSONABLE TO EVERYONE SHE MEETS.

The facility is very clean, lots of activities, and the staff is fantastic!

As a home health care provider, we have the opportunity to work closely with many senior living communities, and our experience with StoryPoint Romeoville has been exceptional. Working alongside with their Director of Nursing and clinical staff (nurses and care partners) is easy and collaborative and they treat outside providers as partners in care, and that level of teamwork makes a meaningful difference for the residents we serve together. We truly appreciate our partnership with StoryPoint Romeoville and look forward to continuing to work together to provide the highest level of care for our shared patients. We at AMMA Home Health Care is wholeheartedly recommending this community to other families seeking high-quality senior living.

We moved our parents into StoryPoint Oshtemo in September. The staff are all friendly and attentive. I would recommend them to anyone. When my Mother in Law needed to be moved to memory care they were able to make that transition easy for everyone.

[Name Removed] the Executive Director is the best. She works with you, is great at communicating with you, and is very professional. She did her best to respond for any questions or concerns, even after the office was closed. [Name Removed] and her staff [Names Removed] are impressive, hard working and the best I've ever dealt with!!!! Springwood is an impressive place to call “home” All of their smiles, helpfulness and kindness hospitality will make you feel like you are family.

I looked at between 10 and 12 facilities for my mother prior to moving her here from Florida. Story Point (Provisions at the time) offered the best of everything that I was looking for. We wanted a single-story facility to encourage her to meet people and participate in events. She was used to a very large balcony overlooking a major river and sitting there was important to her. Now she has a large patio with chairs, plants and a bird feeder which she really loves. She is very withdrawn and opinionated but has really gotten into weekly manicures and Happy Hour. The staff does a wonderful job of trying to encourage her to do things. The head of activities is great and really tries to get my mom involved. The executive director is very hands on and is always there. The care givers are all wonderful. I have never regretted the decision I made.

Clean and well maintained property. Care staff are kind, compassionate and devoted to the residents. Fun and engaging activities as well as exercise offered daily. Unique special seasonal events for holidays and just because. Day trips to local restaurants, shops, casinos, etc planned multiple times per week. On site salon and physical therapy services. Live entertainment/happy hour provided twice a week. Strong community atmosphere with residents encouraging and uplifting one another. On site chefs prepare fresh tasty cuisine three times daily.

Moving here has made me feel safe and welcomed. I have been able to progress physically by utilizing therapy partnerships that are available. When I came here, I considered it my home away from home, but now I feel that this is my permanent home where I belong. There were no fears of moving in because I felt the comfort of the staff and residents were also welcoming. This community has given me pure joy, which I wasn't sure would be possible after leaving my home of 69 years. I love my apartment and enjoy the balcony that is right off my living room. There is so much natural light that comes into my apartment and it is comforting. I had been at another facility and it was a complete different feeling to come here. Everyone is kind, welcoming and have given me a sense of belonging and purpose. They truly care about my well-being. I am so thankful to be here!

Mom is a resident with special care needs and has had great care with Oliver Woods and their staff. They always treat her with respect and dignity. They always greet her with a smile and are eager to help.

My husband and I first looked at 'Blossom Ridge' when it was first opening and decided this was where we wanted to spend our ending years. I lost him in 2021 and came here by myself in 2024. IT WAS EXACTLY THE RIGHT DECISION FOR ME. THE STAFF IS FRIENDLY AND CARING, AND SO HARD WORKING, AND THERE IS A NEVER ENDING LIST OF THINGS TO DO: GAMES TO PLAY, TRIPS TO SHARE, PROGRAMS TO ENJOY. The staff is friendly and caring, AND THEY LISTEN. They may not always get things done as quickly as we might like, but they are working at them constantly. Friendly staff, SAFE and lovely place to live, good food and great neighbors...what more could I ask at this stage of my life?

I have been very pleased with Crestwood so far as a new home for my mom. When we were going through the process of looking at assisted living options, I found Crestwood's management to be much more responsive and helpful than other facilities. Everyone we have dealt with has been great, answering all of our questions, and making the transition for my mom as smooth as possible. The people at Crestwood seem kind, helpful and genuine. They offer a variety of activities for residents and encourage them to particpate whenever possible.

We put mom on a waitlist in[Date removed] and a suite became available the end of [Date Removed}. The entire “move in” was easy and [Name Removed] was so helpful. EVERYONE was and still is so helpful. This move was very difficult for my mom. After touring different facilities to care for our mom, my sister and I hands down picked StoryPoint. It’s a beautiful place and so clean. My husband told mom it was as if she was living in a resort. All of the staff have had a part in my mom settling in. So very kind. Mom has really taken to Kelly, the receptionist at the front and she cuts up with the main chef [Name Removed]. The facility plans each day with lots of fun activities. Mom is slowly starting to get more involve.

Best facility ever. Moving my mom in, staff is so supportive. We had a chance to try the food which was really good.

Wife has no regrets about being placed there. She says the staff have gone out of their way to make her stay pleasant and said the food is excellent. As a last comment, staff always go to her room any time there is an activity to see if she would like to participate. She is not left to just sit in her room and pass the time.

[name removed] and [name removed], who are on the administrative staff, are genuinely invested in the well being of the residents and are generous with their time and attention. The residents are very welcoming and friendly. The building is clean, fresh, and bright and common areas are a pleasure to spend time in.