StoryPoint Group, LLC

Cleaned with all services and staff.

Lovely facility - friendly staff.

The gals at the front desk are most friendly. The decor is lovely and welcoming, making an inviting atmosphere. The pictures on the fall walls are outstanding.

It is evident how wonderful and caring the staff are here! The events and activities they plan for their residents are so fun and engaging. It is such a fun, warm, and welcoming place with amazing food!!

I am very happy with Independence Village of Waukee and the care that my father has received. The staff and residents are friendly, the food is excellent, the care he has received is top notch. They have been very responsive to his needs.

Highly recommend Sunrise. Was very fortunate to have them take care of my mother in law. All the staff, the accommodations, food and the room was wonderful. Sunrise was picked above all the others because of the warm of the wood trim and beautiful staircase. Not all white and hospital looking like the other facilities.

Independence Village is a warm cozy community. All the staff are proficient and intelligent. I am so thankful for them. The facility is welcoming and beautiful.

I've met a lot of nice people. My apartment is quite spacious.

The experience here has been wonderful so far. Mom enjoys the meals, that’s very important to her. 3 meals a day served restaurant style, and a menu that changes daily. Employees are very accommodating and helpful in every way. Her apartment gets cleaned once a week. Everyone has been so friendly, the residents are concerned about their neighbors. There are rides to appointments. Washers and dryers available. Saw 4 deer just outside the dining room window couple days ago. Physical and occupational therapy will be within the facility soon, that’s incredible. Activities, library, exercise, movies and pet friendly too. I love how the residents never have to move, as the care they need may increase, the care comes to them in their apartment. The Marquette is more like community of friends than I imagined, nothing like the “senior housing” I thought it would be. They are each given an alert necklace, each chooses if they want to wear it. There are more good things too…

I'm a new Resident at anthology. It's Been a great experience, everyone gave me a warm welcome! I'm looking forward to making more friends and enjoying the community.

Experience to-date has been exceptional. Caring, informative staff. Mother has no complaints. We chose this community based on the type of environment me felt our mother would choose. Nice, clean, friendly staff.

The only piece of constructive feedback we have is the entry door. It was challenging to interrupt the staff every time we wanted to enter or leave the facility. It taxes the staff to have to monitor the door and provide care for the residents simultaneously.

We are very happy with the care that our family member is receiving in the memory care unit. I think it is important to state that our experience is with the memory care unit. I don't have any knowledge of what the care is like in assisted living.

I want to first thank everyone who works at The Bristol, they have made my loved ones lives safer and easier. I am closer to thim in case they need me but the best part of them living at The Bristol I dont have to worry and it gives myself and all my siblings a piece of mind knoing they are in a good community. The staff is always nice and I love going to all the different events and of course happy hour. I am so thankfully they listened to me when I said they needed to make a change. A change I wish he would of done years ago!

We chose StoryPoint Pickerington because they went out of their way to get what we needed/wanted. They do everything they can to make it work for Dad. Always friendly and cheerful. Dad is very happy!

Wonderful staff. Very caring, helpful! Residents are such great people with very interesting backgrounds! Highly recommend!Wonderful place. So many new friends! Fantastic people working here! Kind loving helpful! Absolutely no complaints!

Very qualified and caring staff. They remain in constant contact with respect to any changes in care and care requirements. Contacts provided are quite responsive to any inquiries or concerns. Very, very satisfied.

Storypoint has taken time, from the initial phone call to current day, to ask what my family member liked and disliked in care, food, and activities. When a medical need becomes clear, response is immediate. They ask about my well being as well. I have found this facility to be honest, Professional, compassionate, and knowledgeable. Highly recommend

We have been extremely satisfied with Mom living in the Enhanced Living Wing at StoryPoint Union. Every caretaker who has interacted with Mom has been so caring and patient. The partnership with Laurus Home Health Care has allowed us to personalize Mom’s care. It is definitely not a “one-size-fits-all” facility. Mom arrived at StoryPoint very weak after undergoing a major surgery and a bout with Covid. She was underweight, wheelchair dependent, and needed two-person assist to transfer. She even needed to be fed at every meal. Fast forward five months and she is now feeding herself, walking short distances in her apartment with a walker, and only needs 1 person assist to transfer. We attribute her improved health to the loving caretakers at StoryPoint and the hard work of the in-house OT, PT, and Speech Therapy professionals.

The staff is friendly. The Enhanced care staff is willing to anything you ask. They are friendly, kind and supportive. The food varies from being excellent to just okay. The apartment is a nice size. Bedrooms are adequate. Housekeeping keeps the apartment looking clean. My parents have not taken advantage of the activities so I cannot comment on them. Overall we ate pleased with the accommodations and staff.