StoryPoint Group, LLC

Storypoint has taken time, from the initial phone call to current day, to ask what my family member liked and disliked in care, food, and activities. When a medical need becomes clear, response is immediate. They ask about my well being as well. I have found this facility to be honest, Professional, compassionate, and knowledgeable. Highly recommend

We have been extremely satisfied with Mom living in the Enhanced Living Wing at StoryPoint Union. Every caretaker who has interacted with Mom has been so caring and patient. The partnership with Laurus Home Health Care has allowed us to personalize Mom’s care. It is definitely not a “one-size-fits-all” facility. Mom arrived at StoryPoint very weak after undergoing a major surgery and a bout with Covid. She was underweight, wheelchair dependent, and needed two-person assist to transfer. She even needed to be fed at every meal. Fast forward five months and she is now feeding herself, walking short distances in her apartment with a walker, and only needs 1 person assist to transfer. We attribute her improved health to the loving caretakers at StoryPoint and the hard work of the in-house OT, PT, and Speech Therapy professionals.

The staff is friendly. The Enhanced care staff is willing to anything you ask. They are friendly, kind and supportive. The food varies from being excellent to just okay. The apartment is a nice size. Bedrooms are adequate. Housekeeping keeps the apartment looking clean. My parents have not taken advantage of the activities so I cannot comment on them. Overall we ate pleased with the accommodations and staff.

5's all the way around! Staff treats mom like family. They keep me abreast of any problems with her health . Keep the residents engaged in projects, road trips and activities/ exercise classes.

My husband and I really enjoyed living at Springwood! It is a warm, friendly and active community. You can participate as much or little as you want. Lots of opportunities to go off the property for planned events such as pontoon boating at Portage Lakes, Winery visit, Penninsula train ride, just to name a few! [name removed], the Director, is amazing! We moved out due to a temporary relocation, but plan to return in the future! I highly recommend!

I can't say enough about the great experience we had while living at the Springwood luxury community! From day one, the Manager made us feel right at home in our new surroundings. The manager couldn't do enough to ensure our move in went smoothly. The amenities the Springwood had to offer were above our expectations in every way. The manager had an open door policy for the residents which really made us feel a part of the community! I highly recommend the Springwood for all it has to offer.

The staff has been extremely friendly every time we've visited the facility. We are impressed that they always know us, who we're there to visit, they know my dad, what he's been up to and usually can tell us exactly where he is at the moment if he's not in his room. My dad always tells us that the food is like eating in a restaurant every day. He is always buying little treats to give to the cleaning ladies because they do such a good job on his room and are so nice to him. We consistently receive calls or e-mails if anything is going to be different or if there are any concerns. We truly cannot say enough good things about Danbury and how well they've helped my dad integrate into their facility. As for recommendations for improvement, our only concern was that the cost was increased by 8% this year. That was quite a large leap. My dad is already straining the limits of his budget and we hope that any future increases, if needed, are more moderate. We would be crushed, as would he, if he were priced out of being able to afford to stay there. It's been a great experience for him.

Toured this place for my in-laws. All the bells and whistles you can ask for. Friendly staff, very clean and neat. We will definitely take the next step.

We feel very fortunate to have had our brother [name removed] in StoryPoint these last 2 years. The facilities and accommodations were wonderful. The employees were very welcoming and kind. There are always fun activities for residents to participate in. The executive director ([name removed]) compassionate leadership is a role model for any facility. We feel we were extremely fortunate to have my brother at this facility run by [name removed].

Friendly staff, nice apartments.

I did not want to leave my home but I have a wonderful daughter who located Storypoint Collierville and brought me to tour and after meeting staff and facility I was convinced it was the best thing I could do for me.

I visit friends on a regular basis and enjoy every trip. Great place for senior adults to reside. Beautiful friendships and competent staff.

It's been great to live with other residents like me and have great conversations. Activties are well designed. Care staff are great.

I am very happy with all the services for my family resident and if there's a problem it's fixed right away. And they're very helpful and nice.

Danbury has been amazing. The nurses and staff are like angels to my father. They make sure he's beyond taken care of, they make him smile and laugh. We can't recommend Danbury highly enough.

Overall I'm very pleased with the Danbury. The facility staff, services, and food are all very high quality. The nurses and nurses aids especially are all very friendly and helpful and always willing to do anything. The levels of care could be explained in a more clear way, especially the cost by level.

I've met a lot of nice people. My apartment is quite spacious.

I would recommend the facility to others. The staff are friendly and helpful and understand my aunt's needs. They communicate with me often to make sure I know how she is doing. My aunt is very happy there.