Stellar Senior Living

My husband has been a resident at VP for almost a year. He has done so well there, as a direct result of the loving care he has received from [name removed], the director, and all of the wonderful caregivers. [Name removed] personally trained every employee and is hands on every day. Makes all the residents feel loved and cared for. She is an amazing person and, in my opinion, is the best! [Name removed], the Nurse, is also wonderful and caring and always there to help and answer any question you might have. [Names removed] and now [name removed], the chefs, are great as well. The food is delicious, and if there is something the resident doesn't like, they prepare something that does appeal to them. One thing that I don't see any other facility doing, is once or twice a month, [name removed] has an activity that includes the entire resident's family. It may be a buffet, or a Bar-B-Que, a tea, luncheon, etc. It is always fabulous & James does a great job with the food. The main thing that I absolutely love is that there is a "family atmosphere" there that you will not find any place else, I am convinced. I have tried others! Please give this facility a try.

My mother lived here a while ago. Overall, it wasn’t bad, but it wasn’t great. The people were nice and the dining area was probably the second best in town, in my opinion. The food was very good and they offered open dining so you were able to get food whenever you wanted. However, the facility had a community washer and dryer so you had to wait in line just to get your clothes done. The cleanliness was good, though. Her room was cleaned once a week and had her sheets washed. It had a good value to it as well.

I enjoyed this tour it was nice and clean. The staff was nice and answered all of my questions. They had a waiting list and I wasn't interested in waiting so I had to choose another community.

I was touring this facility when I was looking for a new place to live and I did not like this place at all. They don't offer much in amenities or activities and the location wasn't ideal, to no fault of their own. I didn't see anything wrong with the cleanliness or the staff, though.

We toured this community for care for my mom. This was a nice commumity. We liked the cleanliness of the community and the staff were nice and caring. They offer a nice variety of meals. Activiites are offered. We would suggest that other families tour this community for the care of a loved one.

I also toured Brookdale Southgate. The person that took me around was very friendly, but the place was very confined and dark. There were long dark hallways. My thought was, if I was going to be in an apartment all day, I want to be able to leave and go somewhere like a nice courtyard or a walking trail. This facility did not provide that.

The staff seem friendly and helpful. My mother-in-law is very unhappy with the food, however and we are sad that she isn't able to have tasty meals when she is elderly and paying alot of money. Breakfast is pretty decent. Other meals are unimaginative, under-seasoned and overcooked. Fruit is often not ripe. Guest meals very small for active people; my husband and I avoid joining her for meals. At one point the activities director left and a resident was leading exercises. This didn't seem right. My mother-in-law didn't feel the resident did a very god job. Maybe there is too much focus on making money off the residents and not enough focus on quality? Thank for asking - please look at the quality of food issue!

The Pueblo Norte did not meet our expectations. The rooms were very small. We did not like the culture. We ended up deciding on another community that fit my father's needs.

During my tour of the Brookdale Southgate, I noticed that the place was not very clean. I did not like the energy there. When the tour guide took me to see the apartment, it was small and the bedroom did not have a window. Seeing this made my choice to choose another community a lot easier.

This is a larger community than we were looking for. They offer independent and assisted living. They are also working on some remodeling on their memory care unit. The people we met were nice and the community seemed clean.

I did not get to take a tour of this community as once I spoke to them we realized dad would be better in another community. This community is more for assisted living and we needed memory care. They were great and upfront making sure that we had all the information we needed to make the right choice for dad. They cared more about the resident and not the money.

I like the care that my mom is getting here. The staff is very friendly and caring. They have nice activities , but my mom can not participate with others. The community is nice and very clean. I recommend this community for great care to others

The staff is very friendly and treats their patients with a lot of compassion and respect. There are a few areas they could work on. All in all, we are happy with our experience at Brookdale Bear Creek in Colorado Springs.

Their skilled nursing is understaffed. It is a wonderful, beautiful facility in a wonderful area. The staff is always very friendly. The food was good overall.

Had my father there for 2 weeks he passed away. We loved it he was so thrilled and loved the apartment he was going to be in Loved the staff and food was fantastic. He was very excited but had no idea he was passing away.

It is not fair for me to give a lot of judgment because I only see my loved ones twice a year, which is a good thing because they take good care of my parents. They are independent living, and the place is very responsive whenever the residents push the call-button.

We chose this facility after visiting and reviewing other facilities. The room is very spacious compared to other 1 bedroom facilities. We were further impressed by the amount of residents that get involved in the endless activities. Their participation, I think, speaks volumes. The place has several over sized common areas compared to other facilities. The decor is very elegant and the staff is so friendly and warm. The beautiful dining room has three chefs and five waiters that give you very timely service. The food is very tasty, visual appealing and the wait staff is very attentive. The cost was very reasonable, the room is significantly larger then others and includes weekly personal laundry. Daily trash collection, weekly cleaning and 24/7 watchful eyes on your loved one is always available. Which is peace of mind for family members.

The food is great and the premises are beautiful, all the staff is very good and dad has come out of his shell from coming from home to this facility, they are really caring. The only issue is communication regarding Melatonin needs at night.

I hve a family member residing at the former Willow Creek facility. The apartments and caregivers are wonderful. They take a personal interest in all the residents. However, since Pacifica took over, I have seen decline in the qulity of food. Activities are minimal, and it seems that there are more restrictions placed on what and where residents can go. I am hoping things will improve, because my family member has enjoyed living there and uprooting him/her would be quite inconvenient.

This wasn't a great fit for us. They don't have any in house physical therapy, they just house you. We would have weekly meetings and at one of those they just dropped it on us. My problem with them was the price kept going up and up and up. The room itself is a couple thousand and then they add for level of care. It's a lot. It's a good place, but it just wasn't a great fit.