Stellar Senior Living

I was touring this facility when I was looking for a new place to live and I did not like this place at all. They don't offer much in amenities or activities and the location wasn't ideal, to no fault of their own. I didn't see anything wrong with the cleanliness or the staff, though.

This is a great community with a lot of amenities for their residents. the staff was friendly and they did a very good job showing us around and answering our questions. We just did not think that it was as secure as my brother-in-law would need. I would recommend a tour here.

We toured this community for care for my mom. This was a nice commumity. We liked the cleanliness of the community and the staff were nice and caring. They offer a nice variety of meals. Activiites are offered. We would suggest that other families tour this community for the care of a loved one.

I also toured Brookdale Southgate. The person that took me around was very friendly, but the place was very confined and dark. There were long dark hallways. My thought was, if I was going to be in an apartment all day, I want to be able to leave and go somewhere like a nice courtyard or a walking trail. This facility did not provide that.

The girl at the Olive Grove was very sweet and we liked her but it was more like a nursing home. My sister was the one who toured and she said the rooms were very small and they did not have a kitchen. It was not what we were looking for.

The staff seem friendly and helpful. My mother-in-law is very unhappy with the food, however and we are sad that she isn't able to have tasty meals when she is elderly and paying alot of money. Breakfast is pretty decent. Other meals are unimaginative, under-seasoned and overcooked. Fruit is often not ripe. Guest meals very small for active people; my husband and I avoid joining her for meals. At one point the activities director left and a resident was leading exercises. This didn't seem right. My mother-in-law didn't feel the resident did a very god job. Maybe there is too much focus on making money off the residents and not enough focus on quality? Thank for asking - please look at the quality of food issue!

The Pueblo Norte did not meet our expectations. The rooms were very small. We did not like the culture. We ended up deciding on another community that fit my father's needs.

During my tour of the Brookdale Southgate, I noticed that the place was not very clean. I did not like the energy there. When the tour guide took me to see the apartment, it was small and the bedroom did not have a window. Seeing this made my choice to choose another community a lot easier.

.We took a tour of this community. It was wonderful. The staff is nice and this seems to be a new community. The other residents seem happy here. They did have activities for those who were willing to participate. We recommend this overall care and value to other families.

This is a larger community than we were looking for. They offer independent and assisted living. They are also working on some remodeling on their memory care unit. The people we met were nice and the community seemed clean.

I did not get to take a tour of this community as once I spoke to them we realized dad would be better in another community. This community is more for assisted living and we needed memory care. They were great and upfront making sure that we had all the information we needed to make the right choice for dad. They cared more about the resident and not the money.

I like the care that my mom is getting here. The staff is very friendly and caring. They have nice activities , but my mom can not participate with others. The community is nice and very clean. I recommend this community for great care to others

The people we met during our tour were very nice. We were looking at this community for independent living. If mom had not had her fall she wanted to live here. The community was clean and well taken care of.

The staff is very friendly and treats their patients with a lot of compassion and respect. There are a few areas they could work on. All in all, we are happy with our experience at Brookdale Bear Creek in Colorado Springs.

A place for mom helped me to place my mom at Orchard Park. The times I visited their, I really felt comfortable qith moms care. I hope with me being back in my hoe town that her care will continue to be the best and not uncomfortable reports. I like interacting with some of the employees on a one on one basic. So far they have all been very helpful with questions I ask being answered. Please keep up the good work and continue to give all the elderly the excellent care they need and deserve. Thank you

Their skilled nursing is understaffed. It is a wonderful, beautiful facility in a wonderful area. The staff is always very friendly. The food was good overall.

Had my father there for 2 weeks he passed away. We loved it he was so thrilled and loved the apartment he was going to be in Loved the staff and food was fantastic. He was very excited but had no idea he was passing away.

At Town Village North Dallas they let things slip through the cracks. Dad has been there since September 1st and he still isn't signed up for housecleaning service. Other than that things are fine. He has been doing the cleaning himself but they really need to get things going here.

It is not fair for me to give a lot of judgment because I only see my loved ones twice a year, which is a good thing because they take good care of my parents. They are independent living, and the place is very responsive whenever the residents push the call-button.

The food is great and the premises are beautiful, all the staff is very good and dad has come out of his shell from coming from home to this facility, they are really caring. The only issue is communication regarding Melatonin needs at night.