Stellar Senior Living

We are very happy with them, and she is doing well there. They do a good job with the food. It's well kept, and the staff is friendly. We are having a little bit of trouble with the hot water, but other than that everything is good.

I was a resident for two months in January and February. My only complaint was the Physical Therpy Contracted group. Some did not seem to realize that most of the persons were elderly. They said they had guidelines they must follow. Seemed like the guidelines included younger than 40 years instead of an 82 year old with injured knees and a torn rotator cup. Nursing care and aides were great except for weekends. Food service did not follow a person needs who was diabetic or mechanical soft diet.

They were very helpful when we moved in. The maintenance man was very quick to assist with anything we needed, such as help with curtain rods and getting the television installed. The apartment is clean and it is a very nice quaint quiet place. As soon as you walk in you immediately feel comfortable.

Our mom has visual disabilities. Town Village went above and beyond to ensure she was able to function on her own in her new home. From placement, in regard to dining, activities, and accessibility to outside, to renovating her home in a manner conducive to her visual needs. Our family, including mom, could not be happier with our decision.

Overall I think they do a good job at Pueblo Norte Senior Living! The staff is friendly and professional, and they keep the facility looking well kept and clean. Really my only concern is that on Sundays they do not offer breakfast or dinner, which makes it hard for my loved one who does not cook at all at this point.

The only problem is there is a lack of coordination when a person moves they drop the ball. Mom keeps getting some else's mail or not gets her mail and had to wait for 3 weeks to get mom's storage box. Admin needs to get better coordinated for the patients. The dining staff are wonderful, welcome her call her by name.

Seems to be a very nice place meals are given and staff is friendly.

My mom moved in almost exactly a month ago and it was not an easy transition even though she chose where she wanted to go. With help from caregivers and other staff, she is slowly getting accustomed to her new life. I hope to be able to get her engaged in activities before long, but she is setting the pace. The staff is very kind and helpful, but some things are not done when promised and need to followed up on. The facility itself is very nice and well maintained for an older establishment.

Liked apts. but found common areas on the shabby side. Did not like buffet in dining room - prefer table service. Swimming pool great.

This is one of the places I looked at when I was searching for an option. It was a nice place.

I think they are doing a pretty good job so far. The activities aren't as varied as I would hope. I don't really have any issues with how clean it is so far, and everyone seems to be friendly. It is still new so things could always change.

The staff is very friendly and accommodating when I visit. The problems expressed by my parents are likely and mainly associated with the fact that they are not in their own home eating and doing whatever they want. Some of the complaints I have heard is; there is not enough room in the apartment, the food is not good or not hot, they don't get waited on soon enough, the care givers do not respond quick enough when the button is pushed. The price is a factor, as it is with most senior care facilities, but if you need and want the care for your loved ones you must make it happen. This facility was able to help us when mom had to be hospitalized and dad needed someone to help him. Although he can do some things on his own, he was used to having my mom wait on him hand and foot. My brothers and I work and were unable to be with him 24 hours 7 days a week but made it work during the 7-10 days it took for the transition. We are much less concerned with the what-ifs knowing they are being well taken care of. Our mother enjoys the activities that are available but our father does not take part. This is an area they could improve on by introducing activities to involve more men, workshops with wood and other things that are more manly!

The staff at Atria at Lakewood are very attentive, taking a personal interest in the individual residents. The one current challenge is the lack of seating (without being elbow to elbow) in the dining room because of the upstairs dining room is closed. A "hostess" seating people would be very helpful! Overall, we are pleased with the facility and staff at Atria as mom makes her new transition.

It's okay. We were disappointed when we moved in because it wasn't cleaned. We are still finding things that need to be fixed, or cleaned, or dealt with in some way. I do like the lay out and the roominess of the room a lot, compared to what I have seen at other places. When we first came to see it, it reminded me of a big hotel. When it comes to meals, some things are really good, and I like stewed dishes once in a while. There isn't a lot of variety, but there are a lot of people here. The staff are pretty friendly and helpful. The other residents can be kind of cliquish, they have been friendly enough, but most of them have been here a while. We haven't really met anyone yet that is interested in a good conversation, they talk about themselves a lot.

The front entrance was confusing. I wasn't sure I was in the right place as it felt like I had entered just the office area. But the rest of my experience was great! Tracy was helpful and the unit was nice. It was the first place my mom said "I like this one! I dont want to look anymore! "

So far it's going pretty well. The staff is awesome. The biggest issue we have is the food. It's not the food quality, it's more about the variety, what they are serving and how they are serving it. They had fried pickles one time, I just thought it would be more generational food, like pot roast and things, and the portions are kind of small. Though when they get it right they knock it out of the park. The ratio of women to men is actually pretty good here, there are more women but there are quite a few men as well. They have things to do and outings to stores and places. So far it's working out pretty well.

Seemed warm and inviting, could really see my parents being happy here but Dad thinks the price is too high.

Unfortunately our loved one's stay here was only a short one, but overall I think they do a good job at Orchard Park. The facility itself is absolutely gorgeous, clean, and well maintained. The memory care residents all seem very well cared for, and their rooms are always clean and tidy. They also did a good job with the food, from what I tried. However, I would say that they do seem a bit understaffed, and for this reason I'd say that the facility may work a bit better for those who are more functional physically.

Every time I have been there they have had a lot of good activities going on, and the residents are engaged and having a good time. I really do like the staff. Everyone I have encountered has had smiles on their faces and been very helpful. They are really quick to help out. The surface areas are all incredibly clean, but on some times when I have been in there I have noticed a mild unpleasant smell. The one area I can think of where they could improve would be to return items to the room quicker. For example, my mom right now is waiting on some sheets and towels that need to be returned to her room. Overall though I have been really pleased with Orchard Park of Southfork.

Very helpful and friendly staff. Vayada also very friendly and helpful. They worked hard to make my mom feel comfortable and meet her needs. She is looking forward to stay at Broadway Proper long term. Cost display was for a 1 bedroom with extra services