Stellar Senior Living

We have had some issues with my mom since she moved into Orchard Park. She has a very restricted diet and we have been having an issue with them sticking to her diet. She has been to the emergency room twice since moving in. The staff are working to resolve this issue. I would recommend this community however I would suggest that if your love done has an issue like this that you need to keep a watch on it.

I know my mother is in good hands at this community. She is doing great and has adjusted very well to it. They do a good job with keeping her room and the community very clean. The staff have been very nice. They are helpful and attentive as well. There activities offered if she ever wants to participate. I'am comfortable with the care they are providing her with. I would recommend it.

My father is doing well here at this community. They are caring for him and his needs very well. This is a nice clean facility, they keep everything nice and clean. The staff is kind, they have been nice and helpful. We know he is safe and in good hands.

On my tour through this community, I didn't quite understand the layout. The community seem enclosed and not very open. There is a shower hall that seemed to be shared by residents. For lunch I was given a sandwich that looked as if it was prepared some where else, it was good but not quite fresh. The staff is very friendly and overall the community was too different and not like other retirement communities I have seen.

The is a lovely community and our tour went very well. The community looks great, everything is very well-maintained. The staff was very friendly and answered all my questions. The resident appeared to be very happy and friendly. They do offer activities through out the week. We didn't get a chance to try the food, but what we saw looked great. The tour was very helpful.

It's a pretty nice facility. They have pretty nice people here, and so far we are getting along pretty nicely. I haven't really been here long enough or had enough experience to say what could be improved or done better. So far they are doing pretty good.

The services at Brookdale Heritage Palmeras seem to be cheapening as time goes on. They have made some changes in regard to the menu and it has not all been for the good. The nursing staff seem to be nice and helpful,however the administrative staff are horrid. My mom is happy since moving in and even with the minor issues I would still recommend this community.

We have been very happy with Brookdale so far. The only issue we had so far was addressed right away when we brought it up. I think they deserve a positive score.

Placed my wife's mom in temporarily while we were out of town. When we returned she agreed to stay. She lived with us for about 2 years but had fallen several times in just a few weeks. So far, so good. Meals are good and everyone is professional and caring. I believe this was a wise decision. She will celebrate 99 years young in July.

Staff is very friendly. Community is clean and affordable. When we walked through the door we knew we found home. They have different levels of activities for those with memory care. I had a lunch tour and the food was phenomenal. I wish they provided more food options for those with food restrictions.

The staff at The Gardens of Scottsdale have been fantastic. It has been an easy transition for my father-in-law. He seems happy with the food also.

The staff is pretty friendly and seem to enjoy working with the residents. At the time that I placed my father in the facility, I wasn't aware that they were short on staff, so some things did not get handled as quickly or appropriately as I had expected. They have recently hired more staff and the level of care that I was told I could expect appears to be improving. The other concern is that there had been several occasions where it seemed that management was not communicating with one another and information was not being shared when I was told it would be. This became an issue with follow-up as well. But after expressing my concerns regarding this, this too, appears to be improving.

I moved both of my parents to Thunderbird Senior Living. They are doing well there, not too bad. It's been good but not great. It has been a positive experience and I probably would recommend this community in the future. The food is probably one things that is a lower rate, a 3. Our expectations for the community were a little higher but that is unerderstandable. It is a nice place.

It's been fine. Everything is working out pretty well. We haven't had any major complaints so far. They do pretty well with communication and letting us know if anything comes up.

They did well in getting my loved one set up and transitioned into the facility. They were very friendly and on the ball with getting everything done. They need to improve on hiring people who have experience, especially in the memory care unit.

The director has just been phenomenal in helping my loved one get adapted to their facility. He has been very friendly. The transportation coordinator has been difficult though and has been exceptionally rude. The medical services can be improved as far as the administration of the medicine. The rest of the staff have been phenomenal however. They also just transferred ownership, so I do not know if things are going to get better or worse.

This facility is undergoing some renovations. The staff is very nice and they seem to really care about the residents. The food here is pretty good too.

It's been going pretty good for the first month. The staff has been friendly, and good about getting back to me about any questions that might come up. I think they have done a good job so far, and I would give them a four.

The staff is very caring and attentive when it comes to the residents needs. The facility is nice and spacious. The food and the food service is okay, but could be better. The level of care here is amazing though!

My friend likes her room, but does not like the long walk to her room. She likes the food. The staff there is very friendly too.