Stellar Senior Living

So far, things have been going very well here. My loved one hasn't been here too long, so things are still new, but it's been going well. The activities do not really apply right now, and I have nothing to compare them to, but the place is very clean and the staff are all very friendly. So far, we have been very satisfied!

It's a great place, she likes it quite a bit. It's pretty expensive, buy they were able to work with us on price. The food is great, the people are all really nice they take care of maintenance immediately, the grounds are beautiful. They not only allow dogs but they also have free dog walking services. They are pretty immediate in responding to anything that needs attention. They check on them regularly. They have been very helpful, and it's been a lot better than we anticipated. They have activities and stuff going on all the time, they even had a live band come in. The apartment is really nice.

We found the facility to be very, very nice. The Director, Kelly came to our table and talked at length about what they offer and how to go about getting what we need. We met with the personal and did not find one person who was not totally committed to their jobs and the health and welfare of their residence. It is a very modern, clean, and the staff are very helpful in seeing you get what you need. There is always things not quite right in all organizations and will probably find some here, but as of the first weeks of being there it is a God's send for the help and info that we received and all the help we received with insurance. They took care of most all things.

Upon visiting las colinas, I was impressed with the overall comfort of the entire location. This includes the staff, activities, cleanliness, and more especially, the residence smiles. The location is opposite part of town for me. I left feeling that my mom will be taken care of and her comfort of life will be high for her. Distance was not a factor anymore. She has earned this level of living.

They were so accommodating and nice. They were more money and I was worried my mother would worry about her budget but now I wish I had chosen them. They had a hospitality type room and if mom's room wasn't ready yet she could stay there for free because she was moving in. If I could get my mother to move I would. The food was a huge difference. There was a lady sitting there after hours and she had a sandwich with fresh cut fruit. It looked like something I would eat. If it's within the hours that they serve food then you'll get food. Instead of being super regimented like some other places, this is like being at a restaurant.

Thunderbird is pretty good. I think it suites my mom in in almost every way she needs. I was important to her to have something that would be a good social environment. She loves playing cards, board games and other games like bingo as well. It's an older facility but it's kept up well. I think it's probably an average value. The care is fairly good. The one down side that she has run into is that she's not very thrilled with the food from the dining facility . She's rather pick I guess. She have been various things wrong. The meat might be tough or the meal might be cold or certain things aren't available. She has a good apartment. She's paying a little bit of a premium for the first floor and to be near the middle of the place. It's working out well.

The staff at Granite Gate have been both sensitive and pro-active to the needs of my mother. I had a most recent experience where my mother was confused and calling me on the telephone. She was both upset and embarrassed trying to find an insurance card for a flu vaccination. I called the front desk and the activities director, Anne-Marie, asked for my mother's room number and not only went directly to my mother but; according to my mom let her be first in line due to her multiple trips to get the vaccine. The evening caregiver, Jeff, has made an outstanding effort to try and surprise my mother with different juices to get her evening medications down. He has taken the extra time to monitor my mother's ankles due to swelling and noting the findings in her file.

The people are great! They are willing to help you in way possible. What makes this place is the people. My aunt ended up getting stuck in rehab for four extra days. I came down from Long Island, the people at “Las Colinas Village” let me and my sister live their for the four days and they treated us wonderful, they even fed us. Las Colinas is willing to bend over backwards to do anything that will help you to be as comfortable as possible and they wont even take a tip from you for their help, believe me I tried. My aunts room needed shelves the maintenance man came in and put them up without any pushback, they are winding the door to accommodate my aunts wheelchair, and since the room is a bit bright for my aunt they are even putting up extra curtains. Everyone that I spoke to who visited other arrears all said that “Las Colinas” is the best no other place compares’. Added bonus “Las Colinas” also had some of the best pricing. Only thing is it’s in an industrial neighborhood, I wish they had more property for a small park so the people can at least go and walk around.

Excellent full circle tour of of a very nice facility. From start to finish, we were well tended to, all questions answered, and we left with a feeling that this would be a balanced place for our relative.

What we like the most about the community is that they are accommodating, however they need better food! Yes, we would recommend Helena Point Senior Living to other families based on the experience so far.

What we like the most about the community are the activities, administration, and the food. Yes, I would recommend Thunderbird Senior Living to other families based on the experience so far.

The cleanliness is based on independent living (5 for the assisted living per view of a family member). The families liked most of this community is The concern for my brother. Maintenance and new director[name removed]. Improvements: better food company. My family member said that at first the food was great but now it is barely edible. Quickly helped family member with placement for independent living at a reasonable price. Thank you maintenance guys, the front desk [name removed]. and Director [name removed].

My father was only there for 102 days. The only issue I have with Thunderbird Senior Living is they charge a $3500 one time fee. Since I knew my dad was going downhill quickly, I asked if this fee was negotiable. They replied "of course." After my father passed, I had to fight to get any of this $3500 one time fee back. They eventually refunded $1500. I thought this was outrageous for the short time that he was there. Hospice was in charge from 2/14-4/2, which is 47 days of the 102 days my dad lived there. My family and I were visiting my father every day. I think my dad got good care because they never knew when someone was coming. They did know we were coming every day. Towards the end of my dad's life, I would have to request the caregivers to change my dad's pad. They seem to be neglecting that care at the end of his life.

The staff is great! They all know my dad and are very kind to him. His room and other areas are clean. They always have some kind of activity going on. My biggest complaint would be the food. Not the best quality is selection.

Building is older. Cost is affordable, residents were in the lobby enjoying time together. Center felt friendly and residents were interactive. Looked like a variety of activities that my mom would enjoy.

Because of weather causing travel problems we had a video tour. The facility looked very nice and the tour guide gave us lots of information and was able to answer our questions. We anticipate having an opportunity to view the facility in person.

Courtyard at Jamestown is amazing. I call it a 4 Star Cruise on land! There are activities all day long from 9 am to 9 pm. There are so many quality entertainment groups who volunteer to perform that they turn many great groups away. There are field trip excursions by bus 3 times a week MWF. Every Thursday is a trip to the Payson Temple. Church services on site. May choose doctors who visit on site. Staff members are very kind.

They had more availability on room types. The grounds are very well maintained and provide a very soothing environment. The staff is very helpful, but they need to be more consistent with their information. The continental breakfast in the studio wing is very minimal and limited in their breakfast selection.

Most of the employees and residents here are wonderful. I moved in a year ago and hsve been very happy. The activities and the gals who run them are terrific. Food is good and [name removed] food demos are great. I have only one complaint and it isn't particularly at the “crew” in general but is regarding disallowing some volunteers, don't know who made decision but……

We are very impressed with the size of her room and mom is very comfortable there. The activity director left a couple weeks ago and they promoted someone to fill that position, but the activities are mostly watching movies. Mom was used to doing more games ( mental and physical) and crafts at [community removed] which she is missing a lot.