Stellar Senior Living

Orchard Park was overalll a good experience. My loved one left because we decided to move him closer to us. The food could have been better and better supervised meal times would’ve been good. The staff was friendly and usually helpful. Activities were somewhat limited with lots of group tv watching. I felt like they could’ve done more activities appropriate for the individual residents. I think staffing limitations caused the one size fits all approach.

Overall, this is a very nice facility. I have two family members there: one in Memory Care and the other in an Assisted Living apartment. The staff in MC is lovely--friendly, helpful, reassuring, etc. They are always, always welcoming! They have a tough job, for sure. The move-in was fairly simple and there was plenty of support. There was a LOT to take care of the first few months, which was overwhelming at times, but that gets better! Patience is required for special requests, such as revamping TV wiring, etc. but it all gets done. The maintenance people are also very nice! The food is very good here--my mom has gained some weight, which she really needed! I am most impressed with the medical staff--they have kept such a close eye on things and take care of everything so efficiently it is almost seamless. That's a big relief--to know that my mom and other loved one have good care. The physical therapists have done wonders for my mom especially--they are outstanding! Dementia and old age is hard, but we have peace of mind knowing that our loved ones are safe and well-cared for. It is pricey, but I would definitely recommend Bear Creek to others who are looking for a really reliable facility.

We are very very happy with The Springs of Scottsdale. My mom feels very very comfortable , everyone is very kind and helpful and interactive with the residents . Everyone knows the residents names which makes my mom feel at home . The food is amazing - legitimately - as they have a restaurant type setup for residents . It's clean , and feels comfortable

Staff very nice especially [name removed]. Food could be better hopefully when the new kitchen is finished. New comers not very welcoming to the old guard. Activities director really good she plans well transportation good service very good. Very nice pool area and well maintained . I would recommend this place to others.

They were extremely caring and kind to both my mom and our family when she started to decline and when she passed. I highly recommend Lincoln Court to others looking.

The staff is caring and people are welcoming. There is quite a bit of turnover in staff. I would recommend.

The facility was clean, the staff was very friendly. I thought it was rather expensive for a 1 month respite stay. [amount removed] seems a little high for a short stay after a surgery.

Nice place but my mom's care has changed. The staff turn over rate is high. The staff do what can with the number of people working. [name removed] the receptionist is a breath of fresh air. She always says let her know if she can help with anything I might need. [name removed] would direct me to the staff member to talk to when I had concerns. Thank you [name removed] for all you do for me.

It can feel a bit bureaucratic, but I think that's just the nature of living at a business instead of a personal home. For the most part it's been easy to communicate as needed. The food is great. The residents are interesting and welcoming. The activities are consistent and relatively engaging/varied.

We are disappointed by additional costs after we were clearly told there would be NO additional costs. Disappointed by the demeanor of the RN on staff, she is NOT nice! Overall, The Gallery at Broomfield is great & mother loves it there

The Oaks has been great for my mom! She is getting consistently good care there. Much appreciated. The people are wonderful and responsive. I would recommend this facility to others.

I would recommend Winslow Court to other families. The staff that they have is good, but my dad says they are short staffed and have a lot of turn over. My dad loves the community and also loves the food.

My mom did enjoy the time that she was at The Reserve. She loved playing bingo, started to make friends and had wanted to join the book club. Said the food was especially good, too. However, it is very, very difficult to get a response from anyone when trying to communicate with them. We tried for weeks to get someone to talk with us on assisted living options. In person request, emails and voicemails. Once we were able to talk with someone, they were wonderful, very helpful and nice to deal with. The same thing when we were trying to advise them of mom's passing. Again, very kind and great to work with once we got someone to respond. In all fairness, most likely they, as most places, are understaffed and overworked so we did try and make allowances for that. Staff was always pleasant and helpful- dealt with [name removed] a lot and he was great! And the front desk staff was friendly and helpful.

We liked the staff and personnel that work there and with my mother. The least liked thing was the facility. It is older and maintenance and upkeep were not very good. The rooms were fine, but not most of the other areas.

I'm not sure that my husband got the best care at Bear Creek Senior Living. After his 2nd day, he fell out of bed and broke his hip/hit his head.

It has new owners and some things have changed. The food is my Mom's biggest complaint. The medical person (the one that coordinates all the care) has been difficult to work with. Most of the aides are great! The activities person is really good. Any time I'm had a concern the director is available and very helpful. I'd still choose this center They did win Utah Best of State in 2023

I have lived at Sandia Vista for one and a sixth years. My husband and I really like it here for a number of reasons. The building and apartments are very clean. A housekeeper cleans our apartment once a week. The grounds are well kept. There is a courtyard where we have picnics in the summer surrounded by beautiful flowers. If the residents want to, they can work on the gardens. There are a variety of activities to take part in; bingo, painting, bowling, crafting, kazoo band, shopping and others. Sandia Vista is a great place to live!

There were a couple who that made a major impact on my decision to move to the Palms. Nearly every one of the inhabitants that we talked to seemed to be very happy with their new lives at the Palms and they were very open about their experiences and whenever we questioned any members of the staff they always took time to answer our questions and they truly appeared to enjoy their work. Nearly everyone of the inhabitants said you will love it here.

It was less expensive and food very good. I would recommend to others.

Staff is very friendly, however there is a high turnover. Why? Research this and make efforts to keep them. I've been having bowel problems since I've been there. The food is high in carbohydrates with fatty processed meats and very few vegetables, Also, certain items are in short supply and therefore residents have limited choices at times. On one occasion they ran out of vegetables. I got potatoes chips instead. I can't continue with that kind of diet; I'm therefore leaving next month. Facility is clean; I'm happy about that. An additional $[removed] was debited from my account on the first of the month, without providing the reason ahead of time. That angered me to say the least. From my understanding, the facility is way below capacity. I believe the bottom line is the high turnover, which leaves the residents underserved in the long run.