Stellar Senior Living

It's a great place, she likes it quite a bit. It's pretty expensive, buy they were able to work with us on price. The food is great, the people are all really nice they take care of maintenance immediately, the grounds are beautiful. They not only allow dogs but they also have free dog walking services. They are pretty immediate in responding to anything that needs attention. They check on them regularly. They have been very helpful, and it's been a lot better than we anticipated. They have activities and stuff going on all the time, they even had a live band come in. The apartment is really nice.

We found the facility to be very, very nice. The Director, Kelly came to our table and talked at length about what they offer and how to go about getting what we need. We met with the personal and did not find one person who was not totally committed to their jobs and the health and welfare of their residence. It is a very modern, clean, and the staff are very helpful in seeing you get what you need. There is always things not quite right in all organizations and will probably find some here, but as of the first weeks of being there it is a God's send for the help and info that we received and all the help we received with insurance. They took care of most all things.

Upon visiting las colinas, I was impressed with the overall comfort of the entire location. This includes the staff, activities, cleanliness, and more especially, the residence smiles. The location is opposite part of town for me. I left feeling that my mom will be taken care of and her comfort of life will be high for her. Distance was not a factor anymore. She has earned this level of living.

They were so accommodating and nice. They were more money and I was worried my mother would worry about her budget but now I wish I had chosen them. They had a hospitality type room and if mom's room wasn't ready yet she could stay there for free because she was moving in. If I could get my mother to move I would. The food was a huge difference. There was a lady sitting there after hours and she had a sandwich with fresh cut fruit. It looked like something I would eat. If it's within the hours that they serve food then you'll get food. Instead of being super regimented like some other places, this is like being at a restaurant.

Thunderbird is pretty good. I think it suites my mom in in almost every way she needs. I was important to her to have something that would be a good social environment. She loves playing cards, board games and other games like bingo as well. It's an older facility but it's kept up well. I think it's probably an average value. The care is fairly good. The one down side that she has run into is that she's not very thrilled with the food from the dining facility . She's rather pick I guess. She have been various things wrong. The meat might be tough or the meal might be cold or certain things aren't available. She has a good apartment. She's paying a little bit of a premium for the first floor and to be near the middle of the place. It's working out well.

The people are great! They are willing to help you in way possible. What makes this place is the people. My aunt ended up getting stuck in rehab for four extra days. I came down from Long Island, the people at “Las Colinas Village” let me and my sister live their for the four days and they treated us wonderful, they even fed us. Las Colinas is willing to bend over backwards to do anything that will help you to be as comfortable as possible and they wont even take a tip from you for their help, believe me I tried. My aunts room needed shelves the maintenance man came in and put them up without any pushback, they are winding the door to accommodate my aunts wheelchair, and since the room is a bit bright for my aunt they are even putting up extra curtains. Everyone that I spoke to who visited other arrears all said that “Las Colinas” is the best no other place compares’. Added bonus “Las Colinas” also had some of the best pricing. Only thing is it’s in an industrial neighborhood, I wish they had more property for a small park so the people can at least go and walk around.

It took a while to get acclimated as we really didn't understand their processes and we had a few issues. We are supposed to be notified when we are low on supplies ahead of time but we have had instances where supplies ran out causing issues. Once we worked out logistics and had a better understanding, staff has been great.

The residents are nice and welcoming and overall it has a good atmosphere. The facility is old so they are slowly renovating it. Yes, we would recommend this community to other families if you are not looking for frills and posh.

When it comes to the cleanliness the public areas get a 5, but our loved ones room gets a 2. At the moment there is nothing they could improve on and what we like the most about the community is the Friendliness of staff. We would most definitely recommend this community to other families

For the most part, I love living here. The residents are very nice. That's one of the things which makes it nice to live here. The apartments here are larger than any other place we looked at prior to moving here & they are nice, also cost less than some others we looked at. My only complaint is that I'm vegetarian and there aren't many vegetarian options and sometimes food has to be returned to be heated. My husband & I are happy to live here.

The staff at The Groves are very kind people. Our tour was very welcoming and our guide, [name removed], had impeccable manners and was so very helpful at getting my parents an apartment and acquainted with h ty sir new environment and home. The staff, from cleaning, to nursing to dining are all very friendly and helpful. I can see my parents are having “growing pains” with Dad getting his medication on time as prescribed by his specialist. This is a joint communication issue between The Groves medical staff and the Specialist Doctor though. Overall, I am quite happy with the care my parents are receiving.

Although compared to other places, I think it probably deserves higher. I mean in general it's a nice place. They have a fully enclosed indoor area so you don't have to go outside to get to different places. They have a nice pool area that is within the center of the complex and it's always heated. Food wise, they offer a special every night, so you can get from the normal on changing menu or can elect to get the special. We've eaten there maybe five or 10 times. I think the food is pretty decent for what it is. The rent is about [amount removed], which doesn't include cable. Those prices were kind of in the middle compared to other places we looked at. But I think it's the best value for what offered.

I would recommend their memory care to others. My mother participates in more daily activities than at her last facility. We were attracted to them because of the location, room size, daily activities, & cost.

They are all very helpful and kind. Their staff has been with them for a long time which means a lot.

The Auberge has recently updated its facility with new floors, paint, decor and furnishing. These updates reflect a clean, modern, welcoming place to call home. The staff is caring and loved by current residents as well as their family members, friends, and volunteers.

Cleanliness is getting better. Quality of care is up and down. OP is in a climate of change now. They have a new management company. They have new use of iPad's by all care partners to meet and track response to needs of clients, so that should help. There is a new chef, so that should help. My mother doesn't attend many activities, but they sound and look ok to me. Cost is going up 5% in Jan. We opted to move to a one bedroom from the two to address that increase. Some things that have been a concern, are better. My mother does not remember she needs help. Doesn't use her call button, tells the workers she doesn't need their help, and some don't know how to respond to that, and believe her. In the past, they have not always brought her a meal to her room when she doesn't go to the dining hall. The new system and chef are supposed to help that issue. So far seems like it. Weekends, middle shift, are the worst for consistency of care.

The Reserve at North Dallas is under new management. The facility /staff are ok. The rent is like the old saying... you get what you pay for. I think only time will tell how things go under this new management.

We were in a hurry and picked them because of the proximity. The meals is an area that I found disappointing I took my mother to eat in the cafeteria once and the meal was really subpar.

It's been pretty good. We picked them because of the room, food, level of care, activities offered, and the people working there.

My grandfather-in-law is staying at Orchard Park at Southfork. He had a terrible episode with pneumonia which left him nearly 100% dependent vs prior to the illness he was extremely independent. We had to find a place that could adequately take care of him until he regained his strength and could ultimately come back home. My initial impression of Orchard Park at Southfork was absolutely amazing from the "curb appeal", to the staff friendliness, cleanliness of the facility, amenities, etc. I would have given 5 stars on all the ratings above but there have been a few things that have been a little frustrating. I have experienced some situations where a service that grandpa is supposed to be receiving was not done, medications would sometimes not be given, and a general slowness of resolutions to issues by management. All in all though, I would still recommend Orchard Park at Southfork to friends and family and would personally use them again in the future if needed.