SRI Management, LLC

The apartment is 2bed 2 bath, wheelchair accessible. Perfect for mom. 3 meals a day. Breakfast is to order. Lunch is the big meal with a daily special or you can order from the menu. Dinner is small. Example: Half a sandwich and cup of soup. It all tastes fine to me. Biggest hit is happy hour everyday(except Sunday). Staff is friendly. Residents are great. Pets allowed. Only complaint is housekeeping. They have not had a regular staff in 2 months now. Not sure what the problem is but they need to figure that out because weekly cleaning is part of what we pay for. All in all mom is very happy with this move

I would recommend. The main drawback (and I think that's at all facilities like this) is always going to be that at times they are understaffed and or some are much more dedicated to that industry than others. Very clean facility and good communication with the management staff when needed. Quite expensive but most are.

I really like Seagrass for how it looks and for how nice everyone is. I could envision myself living there. But I have lots more investigating of places before I can make a decision.

There is always room for improvement. They have always been available to talk to us on the phone. Since we are 10 hours away. Good care and competent.

The Pointe is a nice independent living facility in a good location. The staff is friendly and helpful. The facility is clean and quiet. Housekeeping is exceptional. Good value for the cost.

Overall, the apartment size is very nice, and the walk-in closet has been a wonderful feature. The staff responded quickly during a recent medical situation, which was greatly appreciated. However, communication with family members could be improved so that loved ones are kept informed when incidents occur. I also believe it is important for facilities to have clear policies in place regarding interactions between residents and staff members or contractors, particularly when financial matters are involved, to help protect residents from potential misunderstandings or exploitation. There have also been some questions about whether certain additional services are being fully utilized, and greater transparency regarding the level of care provided would be helpful. The therapy services have been beneficial, although it took some time for everything to be put in place. The transition into the facility was somewhat challenging at first, but conditions seem to have stabilized over time. At this point, it appears that a long-term stay may not be the best fit, and alternative care arrangements may eventually be considered.

My mom has been a resident at Randall Residence since March, 2023. Overall, our family would agree that this has been a blessing for our mom. She has had good care with a lot of the same staff caring for her in past 3+ years. My mom has enjoyed the food, activities and friendships at Randall. I would highly recommend Randall Residence for anyone considering independent, assisted living or memory care for their loved one.

Minimal care, long waits for staff. Poor staffing - only one room cleaner for whole building. Apartment is comfortable size. Management not responsive to concerns. Have reported issues to corporate and to Ombudsman.

Very impressed with the facility, clean, updated, friendly staff. We plan to have my Mother join them in a studio apartment soon.

Room size is good, place is clean, the staff is terrific, Jim complained about food but he enjoyed when I would pick him up 3 xs a week to go for either breakfast, lunch or dinner. With [ Name Removed] being in Memory care the rooms should be locked n secure all the time but the staff is busy and can't get to locking them when the resident is out of the room. For that reason other residents in same unit wander about checking every door n when they find one open the entry ( even though it's not their room ) and rummage thru drawers n help themselves to items that don't belong to them. [ Name Removed] is missing a couple belts n couple pair of blue jeans. No idea where they might be. Just a couple items but little concerning. My loved one is relocating, but No other reason to relocate other than the close proximity to my home.

The facility is beautiful and has all the amenities that one would want. There’s a beautiful dining room that offers three meals a day, beauty shop, game and card room, etc. The residents appeared to be having a great time and enjoying each other The cottage that we reviewed looked to be about 2000 ft.² and seems to fit our needs. Our only disappointment was we didn’t get the opportunity to have a meal and the tour rudely ended by our guide walked away to get brochures for us and having someone else send them back to us. We waited a long time for her to come back and she never came baçk so we'd left.

Cost is a factor for us. We wish it was a little more affordable for our loved one. Loved everything else.

My overall experience with The Colonnade has been a 5-star experience all around. The staff and community have been wonderful, and we have been very pleased with the care and support provided. The VA paperwork process took over 45 days to be returned, which caused some stress and challenges, but that was outside of The Colonnade’s control. Overall, we are very grateful for the positive experience we’ve had.

Strong teams with very little turnover. Team takes the time to learn who the guests are and caters to their special needs. Kept my mom's attitude more positive. I would and have recommended them to others who are searching for senior living for their loved one.

Since [Date Removed] move-in, l've had to shower in an apartment across the hall while them work on fixing it I tried to be cooperative and they are sincere It took a month to establish wi-fi. Two trips from maintenance. I do like it here.

The staff was welcoming and friendly. The residents seem happy there. The facility itself was gorgeous.

They have been having some issues with the physical part of the facility. Problems z with the ac, sewer backing up after treacherous rains. Staff has been very nice.

I thought it was a great experience overall. I think that it would be helpful for the facilities to offer new residents the same type of tour and introduction they do with families that are searching for senior living. Once my mother moved in, we had lots of questions about logistical stuff. I felt bad always reaching out to the executive director but she was the only person whose contact information I had. She was always responsive and kind, but I do think having a brochure and providing a tour when moving in would help. But in fairness, they were in the middle of a change in ownership so this may not be the typical situation for new residents.

Staff is very friendly and helpful. Always available to answer questions or offer any assistance needed.

Sunflower is a good facility overall and certainly a good value. The staff are friendly and address concerns of residents and family members. Appears that the staff have a good attitude regarding care of the residents, it just appears that communication between staff is not up to snuff. There have been several situations where the staff were clearly not on the same page. The food served there reminds residents of high school cafeteria quality level. Sunflower should have more activities for residents. My biggest complaint is the lack of flexibility of providing resident transportation to medical appointments. There are only 2 days a week that they provide this service and the time window on such days is very small and during the lunch hours. We gave up trying to get appointments that meet those small timeframes. Considering the health conditions of it's residents, this service should be given more priority.