SRI Management, LLC

Administration is caring and willing to try to help or point in directions that would be more helpful. I liked the fact it was a locked down facility.

The staff is very caring and works together to ensure the residents are taken care of. My mother would prefer that the food be more healthy. I have only personally eaten there once. I had the turkey tetrazzini. It looked like it had been sitting in the pan a very long time. The taste and texture were not good and I was only able to eat a few bites.

Staff - note this changes during the year as the facility was purchased. We had some issues with the payment set up. It had a few hiccups, but then got worked out. Meals & Dining - they charge guest $[removed] for a meal, and it is NOT a $[removed] meal. That needs adjusting, but overall the food is good for the most part. My sister has a full kitchen, so sometimes she like to make her own meals. Value for cost - great if all activities are taken advantage of. The facility is really beautiful. Very clean, and the staff are kind and helpful. We looked at a lot of places before deciding on this location. The food is not bad, I think they just overcharge for guests. It jumped from $[removed] with the next management. $[removed] would be more reasonable.

The staff at the Pointe were very nice. Mom was there for a couple of nights. She is too independent for this facility. I think with prepared meals, she would eat, take a nap, eat again and then take another nap. Many residents were in walkers and wheelchairs, mom isn’t there yet. Also, the main level looks in to the parking lot, she didn’t like that. We moved her to an over 55 community. It has been a better fit.

Sunflower Springs had the best overall value for what is offered compared to other places we had looked into. The staff are all extremely helpful and welcoming.

The facility is beautiful and conveniently located to many shopping, tourist, and restaurant options. The staff are caring and easy to talk to. There are numerous activities that residents can participate in as they desire.

I honestly didn't see any others in Ga. Just one in Tn. There were a lot of activities, the pool, being able to eat lunch at anytime you want...,friendly people but I didn't like having to park under the building and then go up the elevator...

My Grandfather has had nothing but positive things to say about the staff. We are from a larger community so there are less social events then he is used to but the staff does their best to keep him engaged.

Nursing staff, custodial staff, and administrative staff are in transition. The nursing staff and aides are very kind but could use a bit more training. The new administrator is wonderful and writes excellent newsletters. The activities director is cheerful and welcoming. She plans fun activities for residents. The custodial staff could be more responsive. Families are often left to their own devices. Overall, we are pleased.

I would say it has a small town cozy feeling and looks and feels like home, not an institution. Rooms are about 500 square feet, decently equipped but a little outdated. Housecleaning twice a month, garbage pick up twice a week once a week outings to Walmart or target once a month outing to a restaurant.

This is a very clean Facility. The food is very average. The management is super nice and very accommodating. The housekeeping could use extra help on the weekends as well as the kitchen staff. They need to schedule bed changes at least once a week, especially in Memory Care where the clients may not want, or know, to ask for extra help. The Beauty Shop could use extra help.

Very clean & upscale community living. Residents seem happy & enjoy the activities. Helpful, friendly staff. Dining is not gourmet, but home style. The only complaints are that they need more staff, & the billing system could be improved.

The facility is very nice & the staff friendly. Miscommunication about my father’s prescriptions & physical therapy made his transition very difficult. It took over a week to resolve these issues which was very disconcerting for him moving from a hospital to assisted living. Although the facility was not directly at fault we felt they could have been more proactive in alerting us & helping us resolve the situation.

I can only tell you what I'm told by my mother - she doesn't like the food and the activity are boring it could be a perfect place and she would still complain about it that's all I know thanks.

The staff that care for the residents are very caring and know each resident by name. Some are very talented, singing to the residents frequently. The food is always very tasty and pleasantly presented. The lady at the front desk is always friendly and welcoming. I would just tell others that they need to review closely the contract before their loved one moves in.

The staff is great. The facility is way too expensive. My brother is bedridden and by the time they bring his food it's usually cold.

I think for the price this place is great. The facility itself is very clean and all of the workers are super friendly. Never once did I see a worker on their cell phone which really caught my attention. Once my mom started declining, she needed more assistance and I feel like the attention was not given to her like it should have been. Also, please ensure that all of the paperwork is on file at all times.

I was pretty happy with my experience dealing with them. There was a change over in management the last half of last year. I'm pleased with the new facility director and D.O.N. They did some serious house cleaning of employees that were only there for the paycheck. The transition was tough, but the new employees seem very committed to serving the residents well. Neither one of my parents was able to participate in many activities due to health reasons, but there generally was something every day. They had a great variety for meals, and the kitchen staff were always accommodating. I guess I'm not sure they would have gotten better care at a more expensive facility. Of course, they knew me as I was in there several times a week.

Initially very friendly and responsive. Has declined a bit. Employees are very friendly. Others hide in office (according to name removed). [Name removed] says everything has gravy and the vegetables are mushy. I haven't tasted. [name removed] doesn't eat all her meals there, doesn't think they do a good job on her laundry, and they haven't repaired her refrigerator which she requested over a week ago. She has had to throw out food twice.

My husband needed more care than we could provide @ home. I toured the facility, & was impressed with the cleanliness & positive attitude of the staff. The residents seemed happy. The admission process went quickly, & [name removed] was efficient & helpful. [name removed], the head nurse has gone out of her way to ensure the safety & care of my husband. The aides are pleasant & compassionate with the residents. My only complaints are that there is noone to answer the phone @ night to check on your loved ones, & the food is sub-par & portions are small.