SRI Management, LLC

This is a great community. The staff are very helpful, caring, and attentive to my loved one. However, it is hard to get the management to call us back or respond to emails. The billing invoices aren't being sent to us; however, they tell us to go to the portal to view our bill. It seems that the staff at the front desk are poorly trained, informed, and have no personality. If I had to it all over again, I would choose Beacon again. They are really, really good at what they do.

My loved one is not able to participate in activities however, there does seem to be a lot of activities. This is a good location and price for this community. Most of the staff really care about what they are doing .

The layout of the facility was good and I liked that along with the accessibility. The community is short-staffed but that is an issue everywhere. I would recommend this community to others based on my experience.

The Colonnade was beautiful, clean and residents seemed happy and friendly. Only issue for me was the cost of respite care/memory care is $225/day with a 2 week minimum stay. Also monthly cost is $4,200 for companion studio. More expensive than I expected, based on the original info provided.

It depends on the desire of your family member to become involved. My loved one has become reclusive and misses out on all of the activities. There are upcharges for many of the in-room services. The base price is outstanding compared to other facilities, but all of the little things add up and can become significant. With Covid, they've been short-staffed. For a while, they had very limited staff and limited food services, but they seem to have recovered. They've brought in a few new folks that are still learning their way around, but most of the staff are outstanding.

Very nice, very helpful in the tour. Age in place.

I think it's a very nice place to live. The facilities are top notch. It's new, well decorated, bright, and cheery, The staff is friendly. The people are nice. It's a pet-friendly community. They have an adequate amount of activities. The food is average, but t I'm happy here.

Being out of town, we haven't been able to visit to much but the feedback i have heard is that our loved one is very satisfied with the activities. Our loved one likes that there is an outside garden area and the grounds of the community are very pretty. The rooms are very nice and have big bathrooms. The only reason we gave this community a 4 out of 5, is sometimes its hard to get a hold of the staff so the can track down our loved one so we can speak with her. We do know they get busy, but other than that we would recommend this community to families where this will fit their needs.

I recommended the community to a friend. My mom loves it here. It is extremely clean, the staff is wonderful and friendly. Some of the response time could be improved to the resident's call buttons. The staff are efficient, as well.

We toured The Villas during covid so we were unable to see the whole facility. They do keep the assisted living and independent living residents completely separate. We did really like it and it was our 2nd choice. We were able to sample the food and it was fantastic. It did seem to be outdated and darker than some others that we looked into. We had a friend who had a loved one here and they had a bad experience which drew us away from it.

The staff is very friendly, and overall the care is good. There are occasions where they take a little bit too long to get to my loved one, according to her. But overall she's pleased with the level of service. She tells me that the food is consistently good. Really the only thing she doesn't like is hotdog day. Because of Covid, they haven't been able to get out much, but she plays bingo and enjoys that. It's a clean, quiet environment. The security is good. I would recommend them to others.

It's a beautiful facility. For the specific needs of my family member, it has worked out very well. She needs minimal care at this point. So I can't necessarily judge based on the higher levels of care, but for her level of care, it's been good. They keep the residents engaged. They've been very good about Covid. They've had very few infections in the last year and a half. The food is good. It's like being at a restaurant. They have decent choices, and great desserts. Everybody there seems to like the food. I would recommend Village Veranda. I have some reservations based on dealings with some staff members who have not been on the ball. But overall, I would highly recommend them.

The staff have been very easy to work with, and very available. Sometimes the wheels turn slow in communities; however, I can reach out to someone and am satisfied with the response time. There is nothing I would change.

We chose Trinity Hills of Knoxville because it just worked out perfectly and everything fell into place at the right time. The room sizes here are plenty of big for one person. I really do not have anything negative at all to say about them, I think it is a really good facility and I would recommend them to others.

I like that this a pet friendly community. One guy in the dining room is not very nice, but overall everyone else is very nice. I don't like the food here. I don't like the rolls they have, and the okra and greens they have. Sometimes they have clear liquid soups. It's just a matter of personal taste.

The staff members and care services would definitely be a five out of five. However our loved one does complain about the meals they serve, and due to the covid restrictions the activities are still pretty minimal. We do think the value is adequate, not the best but not the worst.

We moved in during Covid, so we've not been able to visit. I think they do a very good job of caring for the residents. They're very friendly, and they also accommodate any requests very well. The laundry services are less than ideal. Things get lost. The people eat the front desk are exceptional. The maintenance folks appear to be very very busy and unable to take care of individual problems in a timely manner. But overall, I would definitely encourage people to look into Elmcroft.

We chose Seagrass Village because of the value for the money as well as the location. They also took her in during covid. The staff members here have been a little slow with communication, their emails were going to our junk mail so it was a while until we had a lot of communication from them. Right now they are going through transition, they have had quite a bit of turnover with management and staffing. It has been difficult not being able to go inside the facility, but I think it is fairly nice place and the nurses have been helpful and friendly.

You need to monitor your loved one's care no matter where your loved one is at. I would recommend this community to others. Overall we really like this community.

The place was good but it was overpriced, and the rooms were pretty small and they were shared rooms.