SRI Management, LLC

Overall, my mother likes it. She is not a complainer but says the food is not very good. Says the salad is not even good. Later meal is a light fare which she says isn't even worth going down for. She is very active and says they do have activities but only a few people participate so she is concerned they will stop planning things. Except for going out to lunch (which I guess is because food is not so good there) Hope this helps! Let me know if you need anything else.

Beautiful facility. Caring staff. Our only concern is communication among/within staff hierarchy and residents and their family is weak.

Staff was absolutely amazing. People are so incredibly friendly. They truly care about the people there. My in laws unfortunately didn't get to stay there more than a few weeks before circumstances changed, but we were very happy with the time they spent there. Only complaint was the food. Wish they would have had more options for them.

[community removed] is now Hunt Trace and we are very happy with our accommodations. They just renovated and the place looks good. Not liking some of the surprise hidden costs.

The part of the facility that my husband is in is Memory care. This area is very nice. Well kept and the staff are very helpful. They have freshly made meals every day.

The facility is hard to get a hold of when you are calling in. My MIL is happy there. They just hired a bunch of new staff so they are still learning and it's a little harder to get questions answered if needed.

Some weeks I'd give it a 4+ some a 2. The higher score is because of warm food, quick friendly service, a newly cleaned apartment, help with shower and my laundry and sensitivity to my physical condition. I don't find the activities interesting on the whole. Why not involve more residents. They've probably got some unusual stories they could share. Rustle up some group activities that might include interacting with peers. My apartment is a big plus. Both my [name removed] and I enjoy it and I greatly appreciate having it. The porch seems to double the space. Assisted Living can be a good experience for you and the family if you consider all the chores you no longer need to do. and all the responsibilities you no longer have to carry. You can visit, play games, pursue hobbies, do exercise.

The overall experience has been great. Warm friendly staff. The residents seem to be happy together. They staff keep my dad and the residents active with crafts, special guest (exercise class, musicians, dog visit). The decorate for the season and it always is fragrant and clean. The meals appear hearty and dad always cleans his plate. The room size is great and personable as well as the memory care unit as a whole. Cozy and easy to navigate.

The food is not even average. Some times the food is over cooked, burned and dry. There is never enough of servers and a shortage of personnel on weekends. The cleaning is excellent and the staff is good when they come to work as I stated before the price is excellent for this area so affordable

What they could improve on would be food and admin...don't know how she got the position but very inexperienced for the job. Plus, they claim to have a chef and they serve 5 star meals. Nothing could be further from the truth. I no longer live there as of [date removed]. Our family's experience has room for improvement. I would recommend for short-term rehab but as far as living there from now on till you die it's not what I want.

The assisted living section of Seagrass in Daphne was very good - the staff was very responsive, and the other residents were friendly - my mom seemed to adjust fairly quickly, and she was rather picky. On the other hand, Alabama has some very annoying rules about who can and can't be in assisted living. After a few months there, my mom was diagnosed with a minor swallowing issue, and was immediately given a 45 day eviction notice. To their credit, management offered her a place in the independent living section, where there was a home health service available for hire. We took their offer, but it turned out to be much less satisfactory - the activities were much farther away, she wasn't allowed to eat in the same dining room with her friends, and the home health service was very hit and miss. She became much more depressed, her health declined, and she passed away shortly thereafter...

We have been very happy with the timely responses we get from all of the staff at Westhill when we have questions about the facility, programs, or my Mother's care. Everyone we've met has been very friendly and engaged, including the chef, that we got to meet during my Mother's move in day. They literally rolled out a red carpet. My family and I highly recommend Westhill if you're looking for a caring and supportive environment for a loved one.

Very happy with room size. The staff are slow to respond when call button is pressed and that is due to the fact that they have a low number of staff. I have had trouble getting someone at times when I call. The administrative staff is helpful when they are available. My husband is very happy with the food. As always there are a few staff members who go the extra mile to help.

They get feed very well. The staff is great, the place is very clean. I feel the care givers really care. I would recommend Creekside to others who are searching for a place for their loved one.

I love it! The staff is wonderful with my father. I always know he's taken care of. They are very patient with him and respectful. Thank you so much for recommending!

The location is ideal-close to Rt 122 and Hwy 460, which makes it convenient compared to other limited options in the county. Carriage Hill also offered the most competitive pricing out of the six places we toured. My dad has his own private room with a bathroom and large closet, and we were able to make it feel like home with his furniture, photos, and décor. He lives in the Memory Care building, which is separate from Assisted Living. The space is open and bright, with high ceilings and natural light in the dining area. One of the best features is that the entire building is secure, so my dad doesn't need to wear an ankle monitor, and there aren't constant alarms. Carriage Hill Memory Care truly checks off so many important boxes for our family.

Not enough staff to handle issues appropriately. Yes very nice and clean facility. We like that it has A physical therapy department and a nurse practitioner and Linda is super nice and helpful when we call.

The staff in general are okay but the cafeteria staff are grouchy. I've had problems with the front receptionist. She won't return calls and is unreliable in passing on paperwork.

Administration staff was very helpful, knowledgeable. We chose this facility for the Clean facilities. Activities they offered. Residents seemed cared for.

Food is just okay. The offerings are way to starch and carb heavy. The levels of additional care are easily charged but not necessarily followed. My uncle is supposed to be assisted with a shower every 3 days. That just doesn't happen. Nor has his shower been properly cleaned since he arrived (2 months). Transport to and from meals is spotty and non-existent on the weekends. The maintenance man, [name removed]??, has been fantastic. [name removed]at the front desk has also been very helpful and kind. [name removed] in sales was also great. No one in particular has been mean or hostile towards my Uncle, just some employees seem to want to be anywhere but there.