SRI Management, LLC

Overall a 4.5 for each category, except the food gets a 5, its excellent and the activities also get a 5. What we like the most about the community is that it is less restrictive than others in terms of eating arrangements. In addition to three set meals a day, they have a day long menu with casual meals such as grilled cheese, etc. Golf simulator, wellness center. Food is excellent!

The activities Director was amazing. She went out of her way to try to get my dad to participate in things and to have things to participate in. The food was also very good. The staff was very kind. I would recommend this community to others

The initial visit is pretty good. However once you are in, they pretty much disappear. My sister is happy here though.

Very nice decor Very nice staff Upscale hotel appearance The food is better than most facilities

The place is fine. It works wonders For My Mother. I would recommend to others.

What we like the most about the community is that the facility and management are great. The nursing staff is lacking in service training and response. Also financial issues and billing are very complex and not what was originally agreed upon. I would recommend the facility but there are services that need to be addressed such as the nursing staff and financial issues.

Room size is very good. 20 yrs ago my Father In Law was there. 6 yrs ago my Mother In Law was there. 3 yrs ago my sister In Law was there Both my mother-in-law and sister-in-law were at both facilities --one on S. Village Dr. and also the one on Fletcher Avenue both in Tampa, Florida. We were impressed all three times we had dealings with them --the only complaint was generally the cost, which is pretty substantial for us, but overall, we've been very happy with them. Several times a month I would myself attend with my mother-in-law to have lunch in the dining room, which is very enjoyable

Everything is good. My Dad is in memory care. He is accustomed to the out of doors and building things. I would like to see more of those kinds of things. I would also like to see more animal therapy - you know, people bringing in therapy dogs. Many have left their beloved pets behind.

Overall, my mother likes it. She is not a complainer but says the food is not very good. Says the salad is not even good. Later meal is a light fare which she says isn't even worth going down for. She is very active and says they do have activities but only a few people participate so she is concerned they will stop planning things. Except for going out to lunch (which I guess is because food is not so good there) Hope this helps! Let me know if you need anything else.

Beautiful facility. Caring staff. Our only concern is communication among/within staff hierarchy and residents and their family is weak.

Staff was absolutely amazing. People are so incredibly friendly. They truly care about the people there. My in laws unfortunately didn't get to stay there more than a few weeks before circumstances changed, but we were very happy with the time they spent there. Only complaint was the food. Wish they would have had more options for them.

[community removed] is now Hunt Trace and we are very happy with our accommodations. They just renovated and the place looks good. Not liking some of the surprise hidden costs.

The part of the facility that my husband is in is Memory care. This area is very nice. Well kept and the staff are very helpful. They have freshly made meals every day.

The facility is hard to get a hold of when you are calling in. My MIL is happy there. They just hired a bunch of new staff so they are still learning and it's a little harder to get questions answered if needed.

Some weeks I'd give it a 4+ some a 2. The higher score is because of warm food, quick friendly service, a newly cleaned apartment, help with shower and my laundry and sensitivity to my physical condition. I don't find the activities interesting on the whole. Why not involve more residents. They've probably got some unusual stories they could share. Rustle up some group activities that might include interacting with peers. My apartment is a big plus. Both my [name removed] and I enjoy it and I greatly appreciate having it. The porch seems to double the space. Assisted Living can be a good experience for you and the family if you consider all the chores you no longer need to do. and all the responsibilities you no longer have to carry. You can visit, play games, pursue hobbies, do exercise.

The overall experience has been great. Warm friendly staff. The residents seem to be happy together. They staff keep my dad and the residents active with crafts, special guest (exercise class, musicians, dog visit). The decorate for the season and it always is fragrant and clean. The meals appear hearty and dad always cleans his plate. The room size is great and personable as well as the memory care unit as a whole. Cozy and easy to navigate.

The food is not even average. Some times the food is over cooked, burned and dry. There is never enough of servers and a shortage of personnel on weekends. The cleaning is excellent and the staff is good when they come to work as I stated before the price is excellent for this area so affordable

What they could improve on would be food and admin...don't know how she got the position but very inexperienced for the job. Plus, they claim to have a chef and they serve 5 star meals. Nothing could be further from the truth. I no longer live there as of [date removed]. Our family's experience has room for improvement. I would recommend for short-term rehab but as far as living there from now on till you die it's not what I want.

The assisted living section of Seagrass in Daphne was very good - the staff was very responsive, and the other residents were friendly - my mom seemed to adjust fairly quickly, and she was rather picky. On the other hand, Alabama has some very annoying rules about who can and can't be in assisted living. After a few months there, my mom was diagnosed with a minor swallowing issue, and was immediately given a 45 day eviction notice. To their credit, management offered her a place in the independent living section, where there was a home health service available for hire. We took their offer, but it turned out to be much less satisfactory - the activities were much farther away, she wasn't allowed to eat in the same dining room with her friends, and the home health service was very hit and miss. She became much more depressed, her health declined, and she passed away shortly thereafter...

We have been very happy with the timely responses we get from all of the staff at Westhill when we have questions about the facility, programs, or my Mother's care. Everyone we've met has been very friendly and engaged, including the chef, that we got to meet during my Mother's move in day. They literally rolled out a red carpet. My family and I highly recommend Westhill if you're looking for a caring and supportive environment for a loved one.